Rixos Water World Aktau 5 étoiles

Note Avis clients (Note ALL) 4.3/5 2 057 avis

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Description

Hôtel labellisé ALLSAFE

Les plus de l'hôtel

Le concept de l'hôtel de luxe ultra-moderne Rixos Water World Aktau est son emplacement idéal et la mise en oeuvre parfaite du concepto « Tout inclus » pour des vacances inoubliables.

Nos hébergements

Localisation de l'hôtel

Rixos Water World Aktau

Warm Beach 34, Aktau
130000 AKTAOU
Kazakhstan

GPS:43.5045, 51.2987

Accès et transports

Services de l'hôtel

Arrivée à partir de - Départ jusqu'à

Sur place
  • Navette
  • Restaurant
  • Accessible en fauteuil roulant
  • Wifi
  • Air conditionné
  • Petit-déjeuner
  • Bar
  • Salles de réunion
  • Etablissement entièrement non-fumeurs
  • Service en chambre

Les avis de nos clients

Les avis de nos clients

Avis 100% authentiques de nos clients ayant séjourné à cette adresse

En savoir +

Note ALL  4.3/5  2 057 avis

Note TripAdvisor  4.5/5  345 avis

Beautiful hotel in Kazakhstan

Note TripAdvisor 5.0/5

Александра Б Avis TripAdvisor

Beautiful view, especially sunset 🌅 very good pools and gym ! Fitness instructor Julia is perfect! Her TRX and other fitness activities are very good 👍🏻 you can spent wonderful sport vacation here 💪🏼

Dear Alexandr, Thank you very much for taking time to review your stay and for sharing your feedback with us. We are very happy to know that you enjoyed your stay with us as well as our services and that our colleagues could help in making your stay memorable! We are looking forward to welcome you back to our Hotel in the future. Best regards, Guest Relations Department

Disappointing 5 star UALL Rixos hotel

Note TripAdvisor 2.0/5

reza g Avis TripAdvisor

😊 Positive: Huge pool with funny design. Gigantic beautiful space! Very good for younger child (kids club) Great for older teenager (water park) Friendly staff 😔 Drawbacks: Water park was too crowded! (Spe. Sat/Sun) Weight limit for children (>50kg)!? Snake bar was boring! Food was the same everyday, all launch and dinner! The room was to hot, even when AC works for all day & night!!!! Bathroom had a bad smell! No enough entertainment! Poor room Servise! No possibility for late check-out! Language barrier!

Dear 2rezag, Thank you very much for your feedback. It is a pleasure for us to receive a good rating, especially from our wonderful guest such as yourself, all our team is inspired to work even better! Thank you for your notices regarding our staff, please be sure that we will work on the training's more. Also nuances which you have mentioned about air-conditioner, entertainment, room service and kitchen, please be sure we have forwarded to the relevant departments for future consideration. We are always happy to welcome you and your guests in our hotel! Looking forward to seeing you soon. Best Regards, Guest Relations Department

vocation in rixos

Note TripAdvisor 4.0/5

sima h Avis TripAdvisor

the peronal service is good.there are many activities at this hotel specifically if you have kids they have had really fun.we went to Lezzet restaurant one night and enjoyed it. every night has a program forexample white party,sunset party full of dance and joy. our room was at first floor and we have easy access to everywhere.i should say it was really nice and fabulous experience that we had.hope to back again😍😍

Dear 236simah, Thank you very much for taking time to review your stay and for sharing your feedback with us. We are very happy to know that you enjoyed your stay with us as well as our services and that our colleagues could help in making your stay memorable! We are looking forward to welcome you back to our Hotel in the future. Best regards, Guest Relations Department

Iranian family in rixos

Note TripAdvisor 4.0/5

Mona E Avis TripAdvisor

I like the staff and delicious food. The pool is great. Aqua park is too big and crowded. We like party at night in beach. The National food was attractive and 👍 The hotel was clean and too big. Our room was clean but sometime the room was hot. The balcony was 😊

Dear C793WHmonae, Thank you very much for taking time to review your stay and for sharing your feedback with us. We are very happy to know that you enjoyed your stay with us as well as our services and that our colleagues could help in making your stay memorable! We are looking forward to welcome you back to our Hotel in the future. Best regards, Guest Relations Department

Terrible hotel

Note TripAdvisor 1.0/5

Будни R Avis TripAdvisor

Good afternoon.We are resting now in Rixos Aktau from August 14 to August 17, 2023 and have bought another day.There is a terrible service here, our room was cleaned for 2 days,the mini-bar was not changed, they do not respond to complaints, they say that we had a do not disturb icon, but when we went to the water park and to the beach for 3-4 hours, we always put an icon asking us to clean the room.No apologies were brought to us, no bonuses were offered.We want to refund the money for the unused day from August 17 to August 18, 2023.We have been to many Rixos around the world (Egypt, Turkey, Belekmntdny city,Koasnaya Polyana) and we know what service is provided in your network, but here is the most terrible service.My wife and I would not like to change our opinions about your network. Snot on beach towels in addition

Dear Guest. First of all thank you very much for choosing "Rixos Water World Aktau" as an accommodation of your stay in Aktau city. We are very sorry to know about nuance which happened with you. Please kindly be sure, it has been forwarded to the relevant department for the future improvement of our service. Thanks a lot for finding time and letting us know. Our Rixos team always happy to welcome you back with warm greetings! Best wishes, Guest Relations Department.

En partenariat avec TripAdvisor

D'autres internautes évaluent notre hôtel

  • 228 avis 7/10 Site
  • 484 avis 7.6/10 Chambre
  • 977 avis 7.7/10 Service
  • 11 avis 7.6/10 Internet
  • 713 avis 6/10 Repas
  • 293 avis 8.1/10 Piscine
  • 285 avis 8.1/10 Installations
  • 214 avis 7/10 Propreté

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