Mövenpick Hotel Hobart 4,5 stelle

Giudizio clienti (Valutazione ALL) 4.6/5 4.739 recensioni

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Descrizione

I plus dell'hotel

  • Un luogo dove gustare la vita!

  • Bilanciate le piccole golosità con ciò che vi fa bene.

  • Cucina locale e sostenibile

  • Un punto di partenza perfetto per creare momenti indimenticabili

  • Adatto alle famiglie e senza problemi

Le nostre sistemazioni

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Posizione dell'hotel

Mövenpick Hotel Hobart

28 Elizabeth, Street
7000 HOBART
Australia

Coordinate GPS:-42.88256, 147.32925

Accesso e trasporti

Servizi alberghieri

Check-in dalle - Check-out fino alle

In sede
  • Ristorante
  • Accessibile con sedia a rotelle
  • Centro fitness
  • Wifi
  • Aria condizionata
  • Colazione
  • Bar
  • Sale riunioni
  • Proprietà 100% non fumatori
  • Servizio in camera
Vicino alla proprietà
  • Parcheggio

TESORO

Tesoro è un moderno ristorante italiano, tra i più cool di Hobart, e abbina sapori audaci con i migliori prodotti della Tasmania. Gustate la migliore colazione a Hobart o la pizza cotta a legna e la carne alla brace, stagionata e cucinata alla perfezione.

Le recensioni dei nostri clienti

Le recensioni dei nostri clienti

Recensioni certificate al 100% lasciate da ospiti che hanno realmente soggiornato presso le nostre strutture

Per saperne di più

Valutazione ALL  4.6/5  4.739 recensioni

Giudizio TripAdvisor  4.5/5  299 recensioni

Certificato d'eccellenza 2024

Very good stay in a modern, well situated hotel.

Punteggio Tripadvisor 4.0/5

carolbAuckland Recensione certificata TripAdvisor

We were on a 3 night Luxury Escape package and were very pleased with the location of this hotel - a short walk down to the information centre, waterfront and MONA ferry and numerous cafes. Our King Classic room was small and had little space to put your suitcase and minimal shelf/drawer storage. The bathroom and shower were great. Breakfast was very good - great choice of buffet food and liked that you could order mains. Service was variable - I had a very long wait to get gluten free cereal and toast delivered, and the coffee machine really needed to have someone assisting /keeping an eye on it - there appeared to be a huge wastage of coffee capsules as guests struggled to get it working! Overall a very good stay in a clean and modern hotel.

Dear Carol;, We are thrilled to hear that you enjoyed your stay with us and that you found our hotel's location convenient for exploring the vibrant city of Hobart. Your comments regarding the size of the King Classic room and the storage space have been duly noted. We constantly strive to provide the utmost comfort and convenience to our guests, and your feedback will assist us in improving our room offerings. We are pleased to hear that you enjoyed the bathroom and shower facilities, as well as the breakfast selection offered at our hotel. However, we sincerely apologize for the delay in delivering gluten-free cereal and toast during your visit. Please rest assured that we are addressing this matter with our team to ensure that such incidents are not repeated in the future. Additionally, your feedback regarding the coffee machine is greatly appreciated. We understand the importance of maintaining efficient service standards, and we will take immediate steps to address the concerns raised regarding the coffee machine's operation to minimize wastage and enhance guest experience. Once again, thank you for choosing Mövenpick Hotel Hobart for your recent stay. We value your patronage and hope to welcome you back for another memorable experience in the near future. If there is anything further we can assist you with, please do not hesitate to contact us directly. Warm regards, Andrew Walling General Manager Mövenpick Hotel Hobart

A convenient, well located hotel

Punteggio Tripadvisor 3.0/5

Schlepper1939 In famiglia - Recensione certificata TripAdvisor

This comfortable hotel in the CBD is within easy walking distance of the Hobert waterfront. Well enough appointed rooms, albeit somewhat small, although some have great water views. My review might well have been given a higher rating if the room service had been better. On one occasion, we had to request the room be serviced as we went out to dinner. On other occasions, replacement teabags were not left and bed making was just a joke. Excellent restaurant on site.

Dear Schepper, Thank you for taking the time to share your feedback about your recent stay at our hotel. We're delighted to hear that you found our location convenient and enjoyed the comfort of our rooms, especially those with great water views. Additionally, we're pleased that you appreciated our on-site restaurant. However, we sincerely apologize for the lapses in our room service during your stay. It's disappointing to hear that we fell short of meeting your expectations, particularly regarding the need to request room servicing and the oversight with replacement teabags and bed making. Please rest assured that we take your feedback seriously and will address these issues with our housekeeping team to ensure such oversights are not repeated in the future. We strive to provide every guest with a seamless and memorable experience, and we regret that we did not meet that standard during your stay. Your feedback is invaluable to us as it helps us improve our services and enhance the overall guest experience. We hope to have the opportunity to welcome you back in the future and demonstrate the high standards of service that we pride ourselves on. Warm regards, Andrew Walling General Manager Mövenpick Hotel Hobart

Disappointing 4 star hotel

Punteggio Tripadvisor 2.0/5

hjmorland Recensione certificata TripAdvisor

My friend and I who shared a twin room were very disappointed with the room services. There was no compendium or any other instructions to work things. We could not open/close the safe so had to get a man to come and help with that. Unfortunately he had to come back twice as he had not deleted his code so we could not use our new code. Otherwise he was extremely helpful and told us how to work the TV also. There was no pillow menu as stated and at 11.30pm at night after trying to sleep on the rock hard pillows we rang down for softer pillows and blankets as we were cold. The first morning there was chaos at breakfast as no-one knew how to use the fancy coffee machine. Finally! Staff members came to help but the machine had also run out of water and milk. Another wait for that. We thought the menu was very poor also, trying to be fancy when plain food would have sufficed. They need to change the sourdough bread on the bacon and eggs option as it was too hard to eat. We asked for breakfast in our rooms for the 2nd morning as we had to leave early. Receptionist very nicely arranged that and it was there the night before, ready for the morning. Unfortunately they forgot that people eat their cereal with spoons!! We had 2 teaspoons in the room so used those. We could not get the top off the orange juice so had to forgo that as well. We were looking at a block wall which was not attractive and made the room dark. 10 days later when we returned for a night we tested the pillows first, found they were rock hard again, so arranged for them to be changed before sleep time. My friend and I would never book this hotel again.

Dear Jan, Thank you for taking the time to share your feedback. First and foremost I would like to apologise for not meeting expectations. We did indeed have a less than ideal day or two at breakfast due to the auto coffee machine being unexpectedly in repair. Thankfully this has since been repaired and is in great working order. Our compendium is located via the TV (when witching on) which provides hotel information, pillow menu and more. Again, my sincere apologies that there were a couple of other items such as pillow comfort and cutlery not being delivered that also hampered your experience. Thank you for your honest feedback as this will assist us in continually improving our services. Kind regards, Andrew General Manager Movenpick Hotel Hobart

Wonderful hotel,central location. Beautiful rooms.Restaurant is really lovely, delicious meals. Book a view room.

Punteggio Tripadvisor 5.0/5

Sybilla96 Per affari - Recensione certificata TripAdvisor

Fabulous hotel centre of Hobart with a beautiful restaurant with delicious food. Great friendly staff, valet service parking payment extra. Book a high level room for the best experience as city and river views are exceptional. Easy walk to Salamanca or shops. Rooms are comfortable and tastefully decorated.

Dear Sybilla, Thank you for your wonderful review of our hotel! We are thrilled to hear that you enjoyed your stay with us and found our central location convenient. It's fantastic to know that you appreciated the beautiful rooms and the delicious meals served at our restaurant. We take pride in providing exceptional service, and I'm delighted that our friendly staff made your stay memorable. Thank you for highlighting the importance of booking a view room, as we believe our city and river views are truly exceptional. We appreciate your feedback regarding the valet service parking payment and will take this into consideration as we continually strive to enhance our guests' experiences. Thank you for choosing to stay with us, and we look forward to welcoming you back for another fabulous experience in the heart of Hobart! Warm regards, Andrew Walling General Manager Mövenpick Hotel Hobart

Okay

Punteggio Tripadvisor 4.0/5

654angb In coppia - Recensione certificata TripAdvisor

It’s okay But the welcome letter you get is full of errors The chocolate hour start time is incorrect The pillow menu doesn’t exist Asked at chocolate hour what time do you open for dinner, get told 5.30 so go down at that time and get told nothing until 8pm yet we walked past several times from 5.30 and it’s barely got people in there Very disappointing Room service pizza not great bit of a let down to be honest Lobster Benedict not worth the extra charge

Dear 654angb, Thank you for sharing your feedback regarding your recent stay at our hotel. We sincerely apologize for the errors in the welcome letter and any inconvenience they may have caused. Ensuring the accuracy of our communications is paramount, and we will take immediate steps to rectify this issue. We regret to hear that your experience with our chocolate hour and dinner service did not meet your expectations. Please accept our apologies for any confusion regarding the opening time for dinner. We will address this with our team to ensure that our guests receive accurate information in the future. Additionally, we will look into the timing and popularity of our dining venue to ensure that guests are promptly attended to during operating hours. Your comments regarding the room service pizza and Lobster Benedict have been noted, and we will review these offerings to ensure they meet our guests' expectations in terms of quality and value. We appreciate your honest feedback as it helps us identify areas for improvement and enhance the overall guest experience. We hope to have the opportunity to welcome you back in the future and provide you with a more enjoyable stay. Warm regards, Andrew Walling General Manager Mövenpick Hotel Hobart

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