Carton House, a Fairmont Managed Hotel 5 gwiazdki

Ocena klientów (Ocena ALL) 4.5/5 Liczba opinii: 1 093

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Maynooth, Co Kildare, Ireland, 0 KILDARE, Ireland

Opis

O hotelu

  • Award winning restaurants to enjoy

  • Innovative treatment menus and thermal relaxation experience

  • A wealth of resort activities await

  • 169 bedrooms in total, 18 of which are located in The House

  • Conference and events facilities

Nasze pokoje

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Lokalizacja hotelu

Carton House, a Fairmont Managed Hotel

Maynooth, Co Kildare, Ireland
0 KILDARE
Ireland

Pozycja GPS:53.3922, -6.5681

Telefon
Faks +353 1 651 7703

Dojazd i transport

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Na miejscu
  • Basen
  • Parking
  • Transfer
  • Restauracja
  • Dostęp dla osób na wózkach inwalidzkich
  • Centrum fitness
  • Wi-Fi
  • Śniadanie
  • Bar
  • Sale konferencyjne
  • Całkowity zakaz palenia na terenie całego obiektu
  • Obsługa hotelowa

Opinie naszych gości

Opinie naszych gości

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

Dowiedz się więcej

Ocena ALL  4.5/5  Liczba opinii: 1 093

Ocena TripAdvisor  4.5/5  Liczba opinii: 530

Certyfikat Doskonałości 2024

Unique experience at 300 yrs old castle’s restaurant

Ocena na stronie TripAdvisor 5.0/5

nami A Opinia zatwierdzona w TripAdvisor

Unique atmosphere at an innovative environment with pro chefs cooking in front of your eyes with passion and love. We had appetizers and main course fish, lamb, shrimp, and salad which all of them were amazing and very delicious. All you need for a date with your partner.

Dear 485namia We very much appreciate your comments regarding your stay at the Carton House, a Fairmont Managed Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ian Finnan Assistant Resort Manager

The Ultimate Afternoon Tea Experience ⭐️⭐️⭐️⭐️⭐️

Ocena na stronie TripAdvisor 5.0/5

Ciara m Opinia zatwierdzona w TripAdvisor

I couldn’t recommend the ‘Icon themed Afternoon Tea’ more. The room itself was stunning, with views of the golf course. The staff were attentive and catered to my dietary needs (gluten free & pregnant) without fuss. It was the best gluten free afternoon tea I have ever experienced. I am already planning my next visit and have recommended to family and friends.

Dear ciaramS3959SF Thank you for taking the time to post your feedback on your recent afternoon tea on TripAdvisor. Its always a pleasure to read positive feedback. We look forward to welcoming you and your family back in the not too distant future. Sincerely Ian Finnan Assistant Resort Manager

Carton House

Ocena na stronie TripAdvisor 5.0/5

rocket0001 Opinia zatwierdzona w TripAdvisor

This hotel is a beautiful luxury experience from the moment you step through the doors. The property, staff, rooms, and food are all excellent. We enjoyed walking the grounds and learning about its history Thank you for making our stay enjoyable.

Dear rocket0001 We very much appreciate your posting your comments regarding your stay at the Carton House, a Fairmont Managed Hotel on TripAdvisor. It is always a pleasure to receive positive feedback. I will ensure it is shared with the team. Sincerely Ian Finnan Assistant Resort Manager

Poor overall booking experience, info for couples was poor with too many kids and large families

Ocena na stronie TripAdvisor 3.0/5

308Sprocket308 Opinia zatwierdzona w TripAdvisor

We went for a birthday with my partner. We were checked in but the lady never told us there was allot of children in the hotel, for example it would have helped us to know the times the children use the Spa area. It was more like a Butlins holiday camp for kids. We spent about 10 mins there and left. The reception area at the Spa wasn't that friendly either. We also kept being put sitting with families of kids in both the restaurant and the breakfast areas. Why would they keep doing that? There wasn't hot water in the rooms bath either (the sink and shower was fine) we called but were told it couldn't not be looked at until the morning. I think it's more a 4 star experience with 5 star facilities over all.

Dear 308sprocket308 Thank you for taking the time to tell us about your experience at Carton House, a Fairmont Managed Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Fairmont, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. As I am sure you are aware your stay was during the mid term break and as a result the hotel would have catered to more families than at other times of the year. It is not our policy to discuss the age profile of guests at a particular time unless asked specifically to do so. Did you discuss this with anyone while at the hotel? I will also investigate what the issue was with the hot water in your room as I have not received any reports of there being an issue.. Thank you once again for taking the time to post your review. Kind Regards Ian Finnan Assistant Resort Manager

Pleasant Stay

Ocena na stronie TripAdvisor 4.0/5

beechpark Couples - Opinia zatwierdzona w TripAdvisor

We enjoyed our trip to the hotel. The room was comfortable and the grounds are very pleasant. One strange occurrence. We went to the Carriage House restaurant around 4.30 for a late lunch/ early dinner. We were told it was booked out despite many tables clearly empty. The lady said earliest for a table would be 8.30. We went back to the hotel and did not want to eat in Kathleen's Kitchen. A staff member seemed surprised when we told them the Carriage House was booked out. Within 10 mins he had booked us a table for 5.30 in the Carriage House. As we dined at the Carriage House, it still had many empty tables. Unusual.

Dear beechpark Thank you for taking the time to post your feedback on your recent stay at Carton House, A Fairmont Managed Hotel. Especially for your kind words regarding the grounds and the comfort of your room. I have also investigated what happened with the Carriage House as it seemed out of character for the team to be have like this without a good reason and it appears that they had a large group booking that were due to arrive that evening at 5pm and they did not arrive. The group would have taken over the entire restaurant space up to 8pm hence why my colleague at the door told you that there was no availability until 8.30pm (this would allow time for the restaurant to be cleaned and reset). We only knew they were not going to arrive when at 5.15pm they had not arrived and we called them. They had forgotten to cancel but were not coming. The bookings were re-opened immediately which is why my colleague was able to book a table for you. This would also explain why the restaurant was not full as we had no availability due to the large group and unfortunately could not replace that many people at such short notice. I do apologize for what I can totally understand would have seemed like a strange occurrence as you said but I trust that given what I have explained above it will make a little more sense. I trust that we will have the pleasure of your company again in the not too distant future. Kind Regards Ian Finnan Assistant Resort Manager

Partner: TripAdvisor

Recenzje naszego hotelu napisane przez podróżnych

  • 286 Liczba opinii 9.3/10 Lokalizacja
  • 585 Liczba opinii 7.5/10 Pokój
  • 1 026 Liczba opinii 8.6/10 Obsługa
  • 512 Liczba opinii 9.2/10 Udogodnienia
  • 270 Liczba opinii 9.4/10 Klimat
  • 240 Liczba opinii 8/10 Śniadanie
  • 142 Liczba opinii 4.1/10 Dobra oferta cenowa
  • 112 Liczba opinii 6.3/10 Napoje

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