Novotel Muscat Airport

From the very first day I arrived until now, after one week and will another week - everyone and I mean everyone from front desk to restaurant staff have been absolutely welcoming - alll staff are so friendly and no matter what you want or desire, they will do everything to assist and help you however small or large. I am very happy here simply because of the manner of all the staff - excellent quality behaviour, helpfulness - what else can I say !! ?? I shall be coming back to Muscat in mid June to undertake another training course for Daleel Petroleum and I believe that the course will be held at this hotel - I hope it is - so I can come back and say hello to the wonderful and beautiful staff again. Just want to say a very big thank you to everyone here at Novotel making my stay an enjoyable, restful and memorable one - respectfully yours - Professor Newman, London, UK

Very nice hotel, and amazing location. near the airport and OCEC and also 10-15 minutes aways from all the malls. Buffet was nice and tasty and staff are very friendly and welcoming. would deffinitely recommend for family and business trips.

I recently stayed at the Novotel Muscat for a few nights during a business trip, and I was quite pleased with my experience. The hotel offers a convenient location, especially for those needing easy access to Muscat International Airport (MCT) Good Breakfast Buffet: The breakfast offered a decent variety of both Western and local options. The food was fresh, and the service was efficient, making for a good start to the day. Special thanks to Mr Chitra and his entire team. They understand customers and when i asked for a 5 Minute egg it came exactly like i enjoy it. Another highlight was that i needed to pickup something from a store and the gentlemen only spoke arabic and hindi, and when I asked Miss Arti to speak to the gentlement she did not hesitate and spoke to him and i could collect the items. Also to mention the other team members Miss Pawali and Miss Hasna are there to serve you.

Excellent buffet iftar, Very nice place to stay room was neat and clean my family liked it very much.reception great, room wonderful Gym is great staff were very attentive. Thanks to Akkas was very courteous and provided excellent service.😊😊😊

We booked this hotel thinking that it was right next to the airport (which technically it is), but it was a 13 kms drive after picking up the rental car after landing. Not a problem, it was still one of the closest hotels. The room we were originally given had a horrible stench in the bathroom, the door to which was shut when we went to the room. Luckily we opened that door before we settled in. We called reception, and were promptly moved. The replacement room was fine, but it was interesting to note that when we entered the new room, the bathroom door was open - perhaps the hotel knew that there was an issue in the first room and hoped that it wouldn’t be noticed. I hope they have addressed that plumbing issue (or whatever it was). The restaurant staff were smiling and helpful. We didn’t have the buffet meal, just something light from the cafe section. We arrived in the late evening and only stayed one night, so it was fine for that.