吕贝克市中心美居酒店 3.5 星

客户意见评级 (ALL 评级) 4.5/5 970 评论

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描述

酒店其他优惠

  • 从酒店出发,步行 5 分钟即可抵达市中心。

  • 所有客房均设有咖啡和茶具套装

  • 宽敞的客房适合全家人住宿

  • 酒店前面设有免费室外停车场,车位有限

  • 酒店大堂设有免费饮水机

我们的客房

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酒店位置

吕贝克市中心美居酒店

Hansestrasse 3
23558 吕贝克
德国

GPS:53.866064, 10.672163

抵达和交通

酒店服务

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酒店内
  • 停车
  • 欢迎宠物
  • 无限网络
  • 早餐
  • 酒吧
  • 100% 无烟酒店

Willkommen im Ankerplatz

在我们酒店的专享熟食角 Ankerplatz,您可以品尝精选的葡萄酒、鸡尾酒和饮料。露台还是休闲区?由您选择。结束美妙的一天!期待您的光临!

我们的客人评论

我们的客人评论

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ALL 评级  4.5/5  970 评论

TripAdvisor 评级  4.0/5  412 评论

Not most inviting hotel.

Tripadvisor 评级 3.0/5

DavidJerseyCI Couples - 经 TripAdvisor 认证的评论

Receptionist was not at all welcoming. First impressions important and she did not leave a good impression albeit she was more helpful later in evening when we needed some assistance. Parking is an issue if you need to use garage. Steep narrow entrance and need advanced driving skills to get into some of the places. The room we had (30) was off the garden seating area- access not from inside hotel. It was somewhat souless, had high ceilings and dimly lit. Not very inviting. Bed was however comfortable. Asked about changing room but advised only rooms available were underground ie this was the better option. Did not have breakfast as over €20 each which felt pricey. There is s nice bakery/cafe around corner and the bus/railway stations just across road. On plus side hotel is centrally located and really close to restaurants and old town. Also liked the glass bottles which you could fill up from a water dispenser in lobby. Good recycling policy although I suspect some people will complain about inconvenience.

Dear DavidJerseyCI, thank you very much for taking the time to share your experience and reviewing the Mercure Hotel Lübeck City Center. We deeply regret hearing, that your stay was overshadowed by the hotel service and are very sorry, that we were not able to fulfill our own aspiration in this regard. A friendly and natural service has the highest priority for us regarding our staff. We will check with the department in charge to discuss the situation you described. However, your comment will help us to uphold and control the standard of our hotel. Any recommendations for improvements will be taken for serious and are regarded as constructive critics for the benefit of our guests. We would be pleased, if you gave us the chance to convince you of all our services upon your next stay with us. Best wishes Claudia Bohnenstengel

Very pleasant stay, and good service

Tripadvisor 评级 5.0/5

222willemh Couples - 经 TripAdvisor 认证的评论

We had a spacious ("privilige") room, new, quiet (even though room was facing the busstation). Good breakfast. Upon departure, we left some valuables in our room, the staff was very helpful in arranging the return of our belongings by mailing it to our home.

City location with its problems

Tripadvisor 评级 3.0/5

ettelbruck Couples - 经 TripAdvisor 认证的评论

We stayed here just mere nine hours, in between Travemünde harbour and Luxembourg. Late arrival is same thing as parking problem, no legal streetside spots, parking garage is from 60s, really awful for modern cars. Near railway station and streetside room: noice! Room itself was nice and breakfast good.

Very pleasant long weekend

Tripadvisor 评级 4.0/5

Navigate01773179689 Friends getaway - 经 TripAdvisor 认证的评论

We Traveled to Lübeck on the train, the hotel is a five minute walk from the station. We were a group and took five rooms, which were very clean, the staff were polite and helpful, Breakfast was a buffet with everything you could want, even scrambled eggs that you could order. The only problem was WiFi which was more off than on. It was impossible to upload data and keep in touch with Family, quite disappointing.

3 Nights B&B in February 2019 - Good Value for Money

Tripadvisor 评级 4.0/5

Snir G 商务住宿 - 经 TripAdvisor 认证的评论

Overall, this hotel provided a good value for money. It's located about 10 minutes walk from the city center. The room was clean & well organized. The reception persons were polite & courteous. The things I didn't like: 1. The breakfast was very poor, & the tomatoes weren't fresh. When I complained about them, they said that they don't have any other tomatoes, & they served them again the next day... 2. I was missing Eurosport HD (in English) on my TV, & after I complained, I got regular Eurosport in German...

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其他网络用户评价我们的酒店

  • 683 评论 8.5/10 位置
  • 697 评论 7.5/10 房间
  • 612 评论 9.2/10 服务
  • 15 评论 7.1/10 上网
  • 447 评论 7.5/10 早餐
  • 241 评论 7.8/10 清洁度
  • 196 评论 4.7/10 性价比

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