Mantra Mackay 4성

고객 평점 (ALL 평가) 4.3/5 1,293 리뷰

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호텔설명

호텔 추가 정보

  • Relax and take in the picturesque views of the harbour.

  • Only 8mins from the Mackay CBD and a short walk to the beach. Perfect for business or leisure.

  • Perfect for weddings and conferences with unrivalled waterfront views and natural lighting.

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호텔 위치

Mantra Mackay

Mackay Harbour, 40 Mulherin Road
4740 MACKAY
Australia

GPS:-21.1121, 149.224

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 수영장
  • 주차장
  • 레스토랑
  • 휠체어 이용 가능
  • Wi-Fi
  • 에어컨
  • 조식
  • 회의실
  • 100% 금연 호텔

LATITUDE 21

The versatile Latitude 21 offers a casual, yet elegant dining experience. Choose between al fresco dining or dining in air conditioned comfort. Please contact hotel for hours of operation as they are limited at this time.

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  4.3/5  1,293 리뷰

TripAdvisor 평가  4.0/5  175 리뷰

2024으뜸 시설

Appalling GM, team culture, not fit for hospitality or service industry.

트립어드바이저 평점 1.0/5

KMitch1978 TripAdvisor 인증 리뷰

Accor Platinum member, but was denied a late checkout due to "availability", despite pleading for just 1-2 hours more whilst we were moving house closeby. I came down to checkout at 12:00PM as requested, and cleaning staff told me there was no rush to checkout, "there were plenty of rooms up there"- and of course there were no cleaning staff on my floor upon checkout. All staff present seemed embarrassed, but didnt say anything further to me.

A comfy bogan experience

트립어드바이저 평점 3.0/5

Dan B TripAdvisor 인증 리뷰

If you enjoy watching local teens trying to do burnouts in the carpark adjacent this is the place for you... otherwise the room was clean enough but the food was good. Staff were friendly and service was good.............................

A great relaxing afternoon

트립어드바이저 평점 5.0/5

Sara B TripAdvisor 인증 리뷰

As soon as we stepped through the door the service was A+ excellent staff Great room & views We enjoyed how close it was to the Marina strolled done to the bars for a drink enjoying the breeze Great Food Lovely restaurant We were first there for breakfast and what a eager warm welcome we got

Thank you for your great review. Our team will be super pleased with you feedback. We all look forward to welcoming you back soon.

Disappointing accommodation!

트립어드바이저 평점 2.0/5

88Michelle TripAdvisor 인증 리뷰

Sadly this Hotel/Apartment is very tired, run down and outdated. As Diamond Accor members we were very disappointed. The lounge area consisted of 2 seperate single lounge chairs with a very cheap table in between. The TV's are outdated. Smart TV's would definitely be recommended. The Bar & Restaurant however were exceptional and all the staff are to be commended. It is a great view over the Marina. As Diamond members we normally receive a welcome gift - most times it is a bottle of wine or fruit basket - we were mortified that our loyalty Welcome gift was a Mars Bar! The pool area was very nice but again the sunlounges - in particular the cushions were very worn and had little or no padding left in them. A total overhaul is needed.

Thank you for taking the time to review your recent stay. I am sad to read that your room did not meet your expectations. The hotel is in the process of starting upgrades to the rooms and outdoor spaces. When completed I am sure you'll love the hotel. I am super pleased to read that our food and beverage team were so great during your visit. We look forward to welcoming you back soon.

Great Stay

트립어드바이저 평점 4.0/5

Wanderer02864613668 TripAdvisor 인증 리뷰

Booked last minute for a single night but got a great deal and my room was clean and well presented with a partial view of the marina. Had a few delays at check in as they couldn't find my booking but fortunately I had my Accor Plus app and booking confirmation. Decided to eat at Latitude 21 the hotel restaurant and had an excellent meal. Staff were superb, friendly and relaxed. It was very pleasant.

Thank you for your review. We all look forward to welcoming you back soon.

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 279 리뷰 8.7/10 위치
  • 685 리뷰 7.6/10 객실
  • 559 리뷰 8.9/10 서비스
  • 290 리뷰 8/10 레스토랑
  • 282 리뷰 5.8/10 청결도
  • 118 리뷰 5.4/10 편의 시설
  • 85 리뷰 9.1/10 조식
  • 21 리뷰 2.9/10 웰니스 센터

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고객 평점 (ALL 평가) 4.3/5 (1835 리뷰)

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