Mantra Mackay 4 stelle

Giudizio clienti (Valutazione ALL) 4.3/5 1.293 recensioni

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Descrizione

I plus dell'hotel

  • Rilassatevi e approfittate della suggestiva vista del porto.

  • Only 8mins from the Mackay CBD and a short walk to the beach. Perfect for business or leisure.

  • Perfect for weddings and conferences with unrivalled waterfront views and natural lighting.

Le nostre sistemazioni

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Posizione dell'hotel

Mantra Mackay

Mackay Harbour, 40 Mulherin Road
4740 MACKAY
Australia

Coordinate GPS:-21.1121, 149.224

Accesso e trasporti

Servizi alberghieri

Check-in dalle - Check-out fino alle

In sede
  • Piscina
  • Parcheggio
  • Ristorante
  • Accessibile con sedia a rotelle
  • Wifi
  • Aria condizionata
  • Colazione
  • Bar
  • Sale riunioni
  • Proprietà 100% non fumatori

LATITUDE 21

Il versatile Latitude 21 offre un'esperienza culinaria informale, ma elegante. Scegliete tra un pasto all'aperto o al coperto con il comfort dell'aria condizionata.

Le recensioni dei nostri clienti

Le recensioni dei nostri clienti

Recensioni certificate al 100% lasciate da ospiti che hanno realmente soggiornato presso le nostre strutture

Per saperne di più

Valutazione ALL  4.3/5  1.293 recensioni

Giudizio TripAdvisor  4.0/5  175 recensioni

Certificato d'eccellenza 2024

Appalling GM, team culture, not fit for hospitality or service industry.

Punteggio Tripadvisor 1.0/5

KMitch1978 Recensione certificata TripAdvisor

Accor Platinum member, but was denied a late checkout due to "availability", despite pleading for just 1-2 hours more whilst we were moving house closeby. I came down to checkout at 12:00PM as requested, and cleaning staff told me there was no rush to checkout, "there were plenty of rooms up there"- and of course there were no cleaning staff on my floor upon checkout. All staff present seemed embarrassed, but didnt say anything further to me.

A comfy bogan experience

Punteggio Tripadvisor 3.0/5

Dan B Recensione certificata TripAdvisor

If you enjoy watching local teens trying to do burnouts in the carpark adjacent this is the place for you... otherwise the room was clean enough but the food was good. Staff were friendly and service was good.............................

Ottimo servizio reception

Giudizio clienti 4.5/5

Roberta Famiglie - Avvisi confermati di ALL

Ottima esperienza, le ragazze della reception super disponibili e cordiali

Signora / Signor P., Desideriamo ringraziarla per gli apprezzamenti espressi a seguito del suo soggiorno presso Mantra Mackay. E’ con grande piacere che riceviamo i suoi complimenti. Non mancheremo di condividere i suoi commenti con tutta la nostra equipe. La sua soddisfazione è la migliore ricompensa per il nostro personale che lavora giorno dopo giorno per offrire un servizio impeccabile. In attesa di accoglierla nuovamente, Signora/ Signor le porgiamo cordiali saluti.

A great relaxing afternoon

Punteggio Tripadvisor 5.0/5

Sara B Recensione certificata TripAdvisor

As soon as we stepped through the door the service was A+ excellent staff Great room & views We enjoyed how close it was to the Marina strolled done to the bars for a drink enjoying the breeze Great Food Lovely restaurant We were first there for breakfast and what a eager warm welcome we got

Thank you for your great review. Our team will be super pleased with you feedback. We all look forward to welcoming you back soon.

Disappointing accommodation!

Punteggio Tripadvisor 2.0/5

88Michelle Recensione certificata TripAdvisor

Sadly this Hotel/Apartment is very tired, run down and outdated. As Diamond Accor members we were very disappointed. The lounge area consisted of 2 seperate single lounge chairs with a very cheap table in between. The TV's are outdated. Smart TV's would definitely be recommended. The Bar & Restaurant however were exceptional and all the staff are to be commended. It is a great view over the Marina. As Diamond members we normally receive a welcome gift - most times it is a bottle of wine or fruit basket - we were mortified that our loyalty Welcome gift was a Mars Bar! The pool area was very nice but again the sunlounges - in particular the cushions were very worn and had little or no padding left in them. A total overhaul is needed.

Thank you for taking the time to review your recent stay. I am sad to read that your room did not meet your expectations. The hotel is in the process of starting upgrades to the rooms and outdoor spaces. When completed I am sure you'll love the hotel. I am super pleased to read that our food and beverage team were so great during your visit. We look forward to welcoming you back soon.

In collaborazione con TripAdvisor

Altri utenti web che hanno valutato il nostro hotel

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  • 85 recensioni 9.1/10 Colazione
  • 21 recensioni 2.9/10 Area benessere

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Nostre ulteriori strutture nelle vicinanze

ibis Mackay 4 stelle

Giudizio clienti (Valutazione ALL) 4.3/5 (1835 recensioni)

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