21c Museum Hotel St Louis 4 stars

Customer review rating (ALL Rating) 4.5/5 477 reviews

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Description

Hotel extras

  • Sports

  • Experiential

  • Business

  • The Arts

Our accommodation(s)

Hotel location

21c Museum Hotel St Louis

1528 Locust street
63103 SAINT LOUIS
United States

GPS:38.631618, -90.202526

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  477 reviews

Nice Hotel

Customer review rating 3.5/5

Eired E. Business - Confirmed reviews ALL

The hotel is nice. There was definitely quite a bit of dust on light fixtures in the rooms, and all of the dimmable lights flickered. The common spaces were nice. Love having espresso in the rooms.

Dear Eired E., We very much appreciate your comments regarding your stay at the 21c Museum Hotel St Louis. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Comfortable

Customer review rating 4.0/5

Jaala Couples - Confirmed reviews ALL

I had a good experience here. I would say adding a fridge to the rooms would help tremendously along with an ice station on each floor. The layout of everything is a tad confusion so, giving out some maps of the area or even a little notecard of important areas to look for would be helpful.

Dear Jaala L., We very much appreciate your comments regarding your stay at the 21c Museum Hotel St Louis. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

overall great stay

Customer review rating 4.5/5

Brian Business - Confirmed reviews ALL

good location, clean, fun atmosphere, great gym, good bar

Dear Brian F., We very much appreciate your comments regarding your stay at the 21c Museum Hotel St Louis. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Lovely stay!

Customer review rating 5.0/5

Robyn S. Business - Confirmed reviews ALL

What a gem! Beautifully decorated, welcoming staff, incredible amenities and super clean rooms! Everything was perfect and we will only stay here in St.Louis forever. Really enjoyed the pool, sauna, steam room and hot tub, as well as the fitness options. Also loved the art museum on floor 2 and the decor in general. Excellent coffee and food at the lobby cafe! Lastly, it is in a great neighborhood for walking and exploring safely. Close to cool things and provides respite for a restful trip!

Dear Robyn S., We very much appreciate your comments regarding your stay at the 21c Museum Hotel St Louis. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Good Until Departure

Customer review rating 2.0/5

Nick M. Business - Confirmed reviews ALL

Great room. Clean hotel. Unfortunately, only one elevator worked while there. And when I attempted to depart in the morning, no one was at the desk or bell hop station for 15 minutes. I called the hotel multiple times and only heard the phones in front of me ring with no option to connect to a person. As a result, I was late leaving.

Dear Nick M., Thank you for taking the time to tell us about your experience at the 21c Museum Hotel St Louis. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At 21c Museum Hotels, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Other web-users rate our hotel

  • 265 reviews 8.1/10 Location
  • 456 reviews 7.8/10 Room
  • 442 reviews 7.1/10 Service
  • 251 reviews 8.5/10 Amenities
  • 214 reviews 9.6/10 Vibe
  • 201 reviews 8.2/10 Food
  • 160 reviews 6.4/10 Cleanliness
  • 159 reviews 7.1/10 Comfort

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