Mercure Benidorm 4성

고객 평점 (ALL 평가) 4.6/5 2,975 리뷰

Mercure Benidorm - Image 1
Mercure Benidorm - Image 2
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Mercure Benidorm - Image 4

호텔설명

호텔 추가 정보

  • Next to Poniente Beach and Balcón del Mediterráneo

  • Pool with chill-out area and pool bar

  • Malaspina Restaurant: groundbreaking dining experience

  • 5 minutes walk to the beach

  • Spacious Mediterranean gardens and gymnasium

숙박

호텔 위치

Mercure Benidorm

AVENIDA DE PANAMA 5
3502 BENIDORM
스페인

GPS:38.539803, -0.136522

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 수영장
  • 레스토랑
  • 휠체어 이용 가능
  • 피트니스 센터
  • Wi-Fi
  • 에어컨
  • 조식
  • 회의실
  • 룸 서비스
호텔 인근
  • 주차장

MALASPINA

Malaspina is a hug to the Mediterranean roots through the best product on the market made with respect and dynamism that will make your 5 senses vibrate. A journey through the most exquisite flavors and smells is waiting for you.

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  4.6/5  2,975 리뷰

TripAdvisor 평가  4.5/5  608 리뷰

2025으뜸 시설

AMAZING

트립어드바이저 평점 5.0/5

mraaroncope TripAdvisor 인증 리뷰

First time to Benidorm and this hotel is amazing! The breakfast and dinner buffet has good choice. The staff are so friendly and helpful. The rooms are spacious and modern. The bed is so comfy! The location is great - The beach is a short walk and so are the bars/restaurant and shops. Truly amazing. We will be back!

Dear Aaron, Thank you for such a fantastic review. We are delighted that your first visit to Benidorm was such a great experience and that you enjoyed your stay with us. It is wonderful to hear that you loved the variety of our buffet, the comfort of the rooms, and our convenient location close to the beach, shops, and restaurants. Your kind words about our friendly and helpful staff mean a great deal to us. We are thrilled to know you will be back and look forward to welcoming you again very soon. Kind regards,

Amazing hotel

트립어드바이저 평점 5.0/5

Carol D Couples - TripAdvisor 인증 리뷰

Fabulous hotel set back from the beach. Rooms are immaculate and all look over the pool. An amazing choice for breakfast. Brilliant hotel with friendly and accommodating staff. Would highly recommend this hotel.

Dear Carol, Thank you very much for your wonderful review. We are delighted to hear that you enjoyed our location, the comfort and cleanliness of the rooms, and our breakfast selection. It is especially rewarding to know that our team made you feel welcome and well looked after. Your recommendation truly means a lot to us, and we hope to have the pleasure of welcoming you back again very soon. Kind regards,

Nice hotel

트립어드바이저 평점 5.0/5

gofarandbeyond TripAdvisor 인증 리뷰

We spent most of the time sightseeing in the area, and our three-nights stay at this hotel was very pleasant. There was nice and accommodating staff, and excellent breakfast buffets. First breakfast we even got a personal "tour" of the buffet area, which was actually first time I've ever experienced. So +1 for that. Overall, the hotel had a cozy and warm atmosphere, and we enjoyed our stay very much. Worth mentioning that we visited at low-season, but the calm and quietness was just perfect for us. Hope to visit again in the future.

Dear Gofarandbeyond, Thank you very much for taking the time to share such a lovely review. We are delighted to hear that you enjoyed your stay with us and that our team, breakfast buffet, and cozy atmosphere made your visit pleasant. We are also glad the calm and quiet of the low season suited your sightseeing plans and helped make your stay relaxing. It would be a real pleasure to welcome you back again in the future. Kind regards,

Wonderful holiday

트립어드바이저 평점 5.0/5

gudyt2020 TripAdvisor 인증 리뷰

The hotel is quite avant-garde, including a round shower in the privileged room. Complimentary water, tea, coffee and snack were very welcome. Staff and facilities were excellent. Breakfast buffet was exceptional and the dinner buffet very good with a great verity, specially for the small turnout of guests.

Dear Gudyt, Thank you so much for your kind review. We are delighted to hear that you enjoyed your stay and appreciated our facilities, including the shower and complimentary refreshments. It is wonderful to know that our staff and dining options made your holiday even more enjoyable. We look forward to welcoming you back to Mercure Benidorm for another memorable stay. Kind regards,

Hotel nice, food not to my liking

트립어드바이저 평점 4.0/5

enjoytheexperience1 TripAdvisor 인증 리뷰

The hotel is situated down a quieter side street but within easy walking distance of Poinente beach and the old town shops and restaurants. The hotel looks attractive from the outside and the ground floor houses the buffet restaurant, a la carte restaurant and multiple seating areas. The staff are welcoming, friendly and helpful. One side of the hotel are standard rooms, the other side has the privilege rooms. There are 9 floors so I'd recommend requesting one at a level you are comfortable with. The standard rooms have the morning sunshine which then gets blocked by the hotel opposite. The privilege rooms have the afternoon sun until it sets. The lower the floor you are on could mean you have shade from the multiple trees around the pool area. The standard rooms are comfortable with aircon, sliding door to the balcony, and an effective ceiling fan. We slept with the door open and the fan on which was a comfortable temperature but we went in winter. The shower and toilet have separate doors but the sink area is separated by a partition wall with a double sided mirror. The storage area is open with shelves below the hanging rail and above the fridge. This meant we had to keep bending down low for some shelves and couldn't see what was on the higher shelves, there are no drawers. There are two narrow shelves beside the bed which hold very little. The safe is a handy addition at no extra cost. Housekeeping clean daily but with limited time there's no attention to detail. My hair was caught in the shower grate each time I washed it, this was not cleared all week. I spilt some tea on the sink area, this was not cleaned up either. The bed is sprayed with a strong smelling freshener which can be overpowering if you prefer unscented bedding. The buffet breakfast had generous selections, the cooked items usually included streaky bacon, sausages, scrambled eggs, fried eggs etc. I tried a cheese omelette freshly cooked, it was revolting. It was like a plastic wrap, the eggs were not fluffy and the cheese wasn't melted. I saw others leave their omelette. Evening meals were very good for salads, fish and cold meats. I don't like fish and struggled to find something to eat apart from salad and potatoes. Pork was often available but it was too chewy or fatty for my liking. The chicken skewers were so tough they were not enjoyable. The photos of the beautiful plates of food are from the a la carte restaurant so don't think you'll be getting the same in the buffet dining area. Overall our stay was comfortable and pleasant but I'd not choose to stay again based on the food choices, I've had far more extensive and better cooked options in other 4 star Benidorm hotels.

Dear Enjoytheexperience1, Thank you for taking the time to share your detailed review with us. We greatly appreciate your feedback, as it allows us to continually improve the experience we offer our guests. We are delighted to hear that you found our hotel comfortable, and conveniently located near Poniente Beach and the old town, with easy access to shops, restaurants, and local amenities. We are also pleased that you found our staff welcoming, friendly, and helpful, it is always our aim to ensure guests feel supported and valued throughout their stay. We sincerely apologize that some aspects of the dining experience did not meet your expectations. Your comments regarding the breakfast omelette and evening meals have been carefully noted and we will share your observations with our culinary team to continue improving our daily basics. Regarding housekeeping, we regret that some details were not addressed to your satisfaction. Your comment has been shared with the team to ensure greater attention to detail and guest comfort in the future. It is very important to us that all our guests leave with positive memories, and while we regret that the food did not fully meet your expectations, we are pleased that overall your stay was comfortable and pleasant. We hope to have the opportunity to welcome you back in the future and provide an even more enjoyable stay. Regards,

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 1,346 리뷰 9.1/10 위치
  • 1,977 리뷰 7.7/10 객실
  • 2,493 리뷰 9/10 서비스
  • 11 리뷰 6.8/10 인터넷 가격
  • 1,156 리뷰 8.8/10 조식
  • 1,100 리뷰 8.1/10 편의 시설
  • 1,020 리뷰 7.7/10 안락함
  • 906 리뷰 9.2/10 분위기

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