Mantis EPIC Hotel & Suites 4성

트립어드바이저 평점 4.8/5 276 리뷰

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  • Close to Akagera National Park where Big 5 game viewing is possible

  • World class conferencing and business facilities

  • Family friendly rooms and hotel facilities include a kids playroom and dedicated activities

  • Located close to cultural villages and nearby outdoor activities

  • Hotel features fitness centre, spa, sauna and steam bath

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호텔 위치

Mantis EPIC Hotel & Suites

Street 36, Mirama 1
NYAGATARE
르완다

GPS:-1.315278, 30.321361

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 수영장
  • 주차장
  • 셔틀
  • 레스토랑
  • 피트니스 센터
  • Wi-Fi
  • 에어컨
  • 조식
  • 회의실
  • 100% 금연 호텔
  • 룸 서비스

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

TripAdvisor 평가  4.8/5  276 리뷰

2025으뜸 시설

Beautiful stay

트립어드바이저 평점 5.0/5

Yuri V TripAdvisor 인증 리뷰

Lovely hotel experience! The staff was very accommodating and friendly. The amenities are very beautiful. Would recommend to stay at this hotel, especially for the Safari nearby.

Dear Valued Guest, Thank you for your wonderful feedback. We are delighted to hear that you enjoyed your stay with us and that our team, amenities, and the nearby safari experience met your expectations. Your kind words are truly appreciated and will be shared with the team as encouragement. We look forward to welcoming you back for another memorable stay. Warm regards, Mantis Epic Hotel and Suites

Excellent stay, we will come back!

트립어드바이저 평점 5.0/5

Aline K TripAdvisor 인증 리뷰

Excellent customer care, rooms comfort and staff flexibility. Also, the room accommodated our request for a bonfire in the garden, which was appreciated.

Dear Valued Guest, Thank you very much for your wonderful feedback. We are delighted to hear that you were satisfied with our customer care, room comfort, and the flexibility of our team. We are especially pleased that the bonfire arrangement in the garden met your expectations and added to your experience. Your kind words are truly motivating for our staff. We look forward to welcoming you again and providing you with another memorable stay. Warm regards, Mantis Epic Hotel and Suites

Beautifully comfortable

트립어드바이저 평점 5.0/5

Dr Roselyn M TripAdvisor 인증 리뷰

Excellent service from conference room, to pool and sauna, to a comfortable bed. Please air the rooms more. Ensure, at all times, that the food is tasty. The food today and yesterday improved. The first day was disappointing...

Dear Valued Guest, Thank you very much for sharing your experience with us. We are delighted to hear that you enjoyed the service in our conference room, the pool and sauna facilities, as well as the comfort of your room. We sincerely appreciate your comments regarding room ventilation and food quality. Please be assured that your feedback has been shared with our Housekeeping and Kitchen teams to ensure rooms are properly aired and that food quality and consistency are maintained at the highest standard at all times. We are pleased to note the improvement you experienced with the food, and we apologize for the disappointment on your first day. Your feedback helps us improve, and we truly value it. We look forward to welcoming you again and providing an even better experience. Warm regards, Mantis Epic Hotel and Suites

Great service

트립어드바이저 평점 5.0/5

Richard M TripAdvisor 인증 리뷰

This is a 4 star property in Nyagatare, over two hours drive from Kigali, in the fresh plains of Estern Rwanda. But it's not this or the nice amd spacious rooms that make this hotel great, it's the people. The customer service is excellent and well coordinated. You feel you're looked after. The kids are entertained by basketball, tennis and a steaming pool, and guess what a kids room with toys, etc.

Dear Esteemed Guest, Thank you for your thoughtful and detailed review. We’re truly delighted to hear that, beyond our location and spacious rooms, it was our people and coordinated customer service that made your stay special. Creating an environment where guests feel genuinely looked after is very important to us. We’re also pleased to know that your children enjoyed the sports facilities, swimming pool, and kids’ playroom. Thank you for choosing to stay with us, and we look forward to welcoming you and your family back again soon. Warm Regards Mantis Epic Hotel and Suites

Improve on entertainment

트립어드바이저 평점 5.0/5

Pascasie N TripAdvisor 인증 리뷰

Hello Epic Hotel, thank you for your hospitality, I really enjoyed staying at your hotel, the room was beautiful, so clean, and custom service was amazing big improvement from last time. But during this season of Christmas we need more entertainment in the hotel, because there is no match to do in Nyagatare, so we need something to keep us occupied. Other than that, the management did a wonderful service to make sure that we are satisfied. Definitely I will come back.

Dear Esteemed Guest, Thank you for your thoughtful feedback and for choosing to stay with us again. We’re delighted to hear that you enjoyed the cleanliness of the room, the beautiful setup and the improved customer service compared to your previous visit. We truly appreciate your suggestion regarding additional entertainment during the festive season, and we will certainly take this into consideration as we continue to enhance our guest experience. Thank you also for recognizing the efforts of our management team. We look forward to welcoming you back again for an even more enjoyable stay. Warm Regards Mantis Epic Hotel and Suites

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 5 리뷰 10/10 위치
  • 11 리뷰 8.2/10 객실
  • 16 리뷰 8.8/10 서비스
  • 6 리뷰 8.9/10 레스토랑

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