Sofitel Beijing Central

Sofitel Beijing Central

Примечание: отзывы клиентов (Рейтинг ALL) 4.3/5 Отзывов: 63

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Описание

Особенности отеля

  • The fitness center features most state of the art Technogym Artist series.

  • Well-equipped with Bluetooth sound system and a round bathtub in king bed rooms and suite.

  • Indulge yourself with our 2 signature restaurants and 1 lounge plus an outdoor garden.

  • Surging skyline and electrifying nightlife that boldly defines China's Capital.

  • Nestled in Beijing's bustling downtown diplomatic and commercial district.

Этот отель участвует в программе «Планета 21» и работает в рамках концепции Positive Hospitality.

сертифицированный отель ALLSAFE

Расположение отеля

Sofitel Beijing Central

No 2 Jianguomen South Avenue, Chaoyang District
100022 BEIJING
Китай

  • SUBWAY:  Line1 JIANGUOMEN

  • На самолете

    Daxing International Airport На расстоянии 24 км / 14 миль

  • На автомобиле

    Tonghui River На расстоянии 1 км / 1 миль

  • На поезде

    Beijing Railway Station На расстоянии 23 км / 14 миль

  • На поезде

    Beijing South Railway Station На расстоянии 0 км / 0 миль

  • На поезде

    JIAN GUO MEN На расстоянии 1 км / 0 миль

GPS:39.906274, 116.436733

Гостиничные услуги

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Обзор
При отеле
  • Бассейн
  • Парковка
  • Ресторан
  • Отель, оборудованный для доступа на инвалидных креслах
  • Оздоровительные процедуры
  • Кондиционер
  • Wi-Fi
  • Завтрак
  • Бар
  • Помещения для деловых встреч

Наши номера

Sofitel Beijing Central has 345 guestrooms, including 37 suites built to national 5-star standards. It has 1 presidential suite.

Отзывы наших гостей

Отзывы наших гостей

Реальные отзывы гостей, которые останавливались в нашем отеле

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Рейтинг ALL  4.3/5  Отзывов: 63

Рейтинг TripAdvisor  5.0/5  Отзывов: 3 668

Сертификат качества 2022

Underwhelming

Примечание: Tripadvisor 3.0/5

Voyager796275 Реальные отзывы TripAdvisor

Not worth the cost. Very average experience for a very expensive hotel. Lack of welcome from staff and service standards are quite low. Will not be returning to this property even though I regularly stay at hotels in the chain. No priority welcome, no platinum level benefits given and the club lounge was under staffed and lacked any kind of service.

Getting very localized

Примечание: Tripadvisor 4.0/5

Aaron F Деловые путешественники - Реальные отзывы TripAdvisor

This is a great property that is well furnished with great facilities. Unfortunately, it's getting very localized. There are only 4 English TV stations and 3 of them were blocked. I hope you like HBO, or I hope you dont watch TV. The room service and other facilities menus are only scanned by WeChat and there is no English version. I realize that foreigners are traveling less in China but that wont last long. I hope they can get their act together. Also didn't help that they gave me someone else's pants when I had them cleaned. Luckily I saw that in time and they were able to find my pants. And the bar closes at 7PM. What kind of bar closes at 7PM? That's when bars are supposed to open. I hope this is a temporary COVID thing because it makes no sense.

Dear 798Aaronf, Thank you for your feedback regarding your recent stay, and please accept our sincere apologies for the laundry delivery issue. Note that as you perfectly mentioned, some of the issues encountered are indeed related to Covid-19 , and it is of course temporary. Based on your feedback and lately guests communication we have consequently adjusted our operational hours for our Lobby Bar starting from this week. On another hand, the trend has been on reducing as much as possible printed materials in both rooms and public areas. This is one part of a larger Accor safety program (“AllSafe”) to provide to our guests with a safe environment. We also understand that proper communication must be guaranteed, and this is why we have some English menus available when required. Obviously there was some shortfalls in our room checking process and this will be addressed. Once again thank you for sharing on tripadvisor.com and we look forward to welcome you again. Sincerely Yours, Damien ROMAIN Hotel Manager

Amazing stay!

Примечание: Tripadvisor 5.0/5

Alison d Couples - Реальные отзывы TripAdvisor

What a superb hotel! We arrived quite early after a long flight and the wonderful Peter at reception helped us check in early so we could go back to sleep. He really was a life saver! The room is really well designed and very modern. The bed was super comfy, made it hard to get out of bed each day! Every staff member we interacted with was very professional and polite, especially the bell team with transport advice and helping us with taxi's. Overall great stay, can't recommend it enough.

Dear Alison d, We are glad to see that you had a good time staying with us and that the team took good care of requirements. Your compliments will be passed to our associates which I am sure will be a great encouragement to deliver as good experience to other guests. Kind regards, Damien ROMAIN Hotel Manager

Varied service experience

Примечание: Tripadvisor 4.0/5

yinkangq Семьи - Реальные отзывы TripAdvisor

Not what we were expecting from Sofitel when we checked in. Our flight into Beijing was early in the morning, hence we arrived at the hotel in the morning prior check in hours. From our previous Sofitel experiences, adjustments can usually be made for us to check in earlier. Our original booking was on the executive floor and we were told upon arrival not much could be done for immediate check in unless we paid 2000 RMB more per day to upgrade. We expressed our disappointment and asked a few times if this was the best arrangement they could give for immediate check in. They told us all rooms are booked despite the off peak season which baffles us. We waited at the bar and was told shortly after there is a room that is available with another slightly cheaper upgrade. It baffles me if it is really full occupancy. Other than this, Iris from the housekeeping service is good. She saw that our daughter loves drawing and left a few pieces of A4 paper for her to write and draw on. We will like to commend her for her thoughtfulness. Aside from that, the lifeguard at the swimming pool (Liu Wei) is also very thoughtful as he offered a floating device to my daughter learning to swim.

Dear Yin Kang Q, Thank you for sharing your experience staying with us recently. Whilst I am not sure of which day you did your check-in so it is difficult for me to find out what was the occupancy on that day. Nevertheless, I take note of your feedback and will use it to communicate with our Front desk to emphasize on more flexibility when hotel situation allows it. Once again thank you for choosing Sofitel Beijing Central, and we look forward to welcome you back in the future. Sincerely yours, Damien ROMAIN Hotel Manager

Excellent facilities, poor service levels

Примечание: Tripadvisor 4.0/5

javierfoco Friends getaway - Реальные отзывы TripAdvisor

I was upgraded to a Jr.Suite thanks to my status at Accord, wonderful room and views. Went for dinner at the Chinese restaurant, it was empty but yet two dishes out of the 3 ordered where not available. We then went to the Bistro, the meat ordered was excellent but we had to eat while they where cleaning the premises, with the noise of the machines. A manager noticed and asked the personnel to stop. Ordered a hotel limo for airport transfer and ended-up in an Uber paid by the Concierge as they booked me the wrong day.... Good facilities, service needs a big improvement, staff was nevertheless nice and smiling.

Dear Javier F, Thank you for choosing Sofitel Beijing Central for your recent stay in Beijing. I’m truly sorry to hear about the service shortfalls you encountered. Rest assured that we will address those areas and we hope that we will have the pleasure to welcome you back and provide a better experience next time. Once again thank you for your constructive feedback. Best regards, Damien ROMAIN Hotel Manager

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