Fairmont, Пекин 5 звезды

Примечание: отзывы клиентов (Рейтинг ALL) 4.3/5 Отзывов: 270

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8 Йонг ан Донг Ли, Проспект Jian Guo Men Wai, Округ Чаоян, 100022 ПЕКИН, Китай

Описание

Особенности отеля

  • Во всех номерах имеется вода Voss и гигиенические принадлежности Le Labo Rose 31.

  • Во всех люксах есть массажное кресло для релаксации.

  • Reignwood Theater — это прекрасное место для проведения камерных и грандиозных мероприятий.

  • Спа-центр Willow Stream располагает самым высокотехнологичным оборудованием для похудения.

Наши номера

Расположение отеля

Fairmont, Пекин

8 Йонг ан Донг Ли, Проспект Jian Guo Men Wai, Округ Чаоян
100022 ПЕКИН
Китай

GPS:39.905488, 116.45205

Телефон
Факс +86 10 8507 3999

Доступ и транспорт

Гостиничные услуги

Регистрация заезда с - Регистрация выезда до

При отеле
  • Бассейн
  • Парковка
  • Ресторан
  • Фитнес-центр
  • Wi-Fi
  • Кондиционер
  • Завтрак
  • Бар
  • Помещения для деловых встреч
  • Обслуживание в номере

Отзывы наших гостей

Отзывы наших гостей

Реальные отзывы гостей, которые останавливались в нашем отеле

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Рейтинг ALL  4.3/5  Отзывов: 270

Рейтинг TripAdvisor  5.0/5  Отзывов: 4 011

Outstanding experience

Примечание: Tripadvisor 5.0/5

ma b Реальные отзывы TripAdvisor

Dear Fairmont Team, I hope this message finds you well. I wanted to take a moment to express my sincere gratitude for the outstanding experience I had during my recent stay at the Fairmont Beijing. The service provided was truly exceptional, and I would especially like to extend my thanks to Beata , Herro , Reese, and Allison for their exceptional care and attention. Special thanks to Beata for her patient and enthusiastic service, which helped me solve many problems. Their professionalism, warmth, and dedication made my stay incredibly comfortable and memorable. Every detail was thoughtfully handled, and I truly felt welcomed and valued throughout my time at your hotel. Please convey my appreciation to each of them. I look forward to my next stay and to experiencing the same high level of service that has made Fairmont a standout choice for me. Thank you once again for the wonderful hospitality. Warm regards, Mahan

Thank you for choosing Fairmont Beijing and taking time to review our property on TripAdvisor. We very much appreciate your comments regarding your stay at the Fairmont Beijing. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Faye Zhao

Disappointed stay needs to improve

Примечание: Tripadvisor 2.0/5

Pablo E Solo travel - Реальные отзывы TripAdvisor

My experience at the Fairmont, which is supposed to be a luxury hotel chain under Accor, was quite disappointing. As an Accor Gold Member, I expected better service. Upon check-in, which was after midnight, I received no room upgrade, no welcome drink, and was greeted by a rather unfriendly staff member. I was exhausted from my flight and just wanted to sleep. I was assigned Room 809, but sleeping was nearly impossible due to the noisy AC fan. The room wouldn’t cool down despite the outside temperature being around 8°C, and inside it felt like 30°C with no way to open a window for fresh air. After a long day touring the Great Wall, I complained about the room and requested a change, but was told the AC had been looked at. The second night was just as unbearable—far too hot, despite the outside temperature dropping to 0°C. Finally, on the last night, I was moved to Room 2210, which was better. Additionally, the shower in Room 809 had black and brown mold on the grout, which was disgusting. To top it off, I didn’t seem to receive any points for my stay. Breakfast on the final day was another letdown—there wasn’t enough food, and they didn’t replenish it. Overall, a very disappointing experience, especially from a hotel of this caliber.

Excellent stay with lounge access

Примечание: Tripadvisor 5.0/5

outofthelight Деловые путешественники - Реальные отзывы TripAdvisor

I had a great stay at Fairmont Beijing last week. Their welcome in the very early morning was warm and efficient. I had e-mailed and asked if I could use the gym upon arriving while waiting for the room but the room was already ready - which was much appreciated after an over-night flight. And not only that - I had also been upgraded to a room with plenty of space and a great bathroom. My room was booked with Fairmont lounge access, which was mostly a great experience. Staff were super-friendly (but not particularly good at preparing omelettes, so for the full breakfast experience I recommend to eat in the main restaurant), and they had great teas and snacks on offer. I really liked their gym, an important reason why I will come back already the coming weekend. Another major reason is their pastry chef. Their sweets were just awesome. Housekeeping also did an amazing job. The rooms could probably do with a renovation soon, but the hotel has charm. My visit was part of a work trip where I was partly staying at Fairmont and partly booked by our hosts at InterContinental Sanlitun. I normally stay at InterContinental but I was so happy with Fairmont that I have decided to cancel my stay with InterContinental and stay with Fairmont also when I return this weekend. I am looking forward :-)

Thank you for choosing Fairmont Beijing and taking time to review our property on TripAdvisor. We very much appreciate your comments regarding your stay at the Fairmont Beijing. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Faye Zhao

Great Concierge Service

Примечание: Tripadvisor 4.0/5

JaniseSingapore Реальные отзывы TripAdvisor

I always stay at this hotel whenever I am in Beijing. Mr Tom Zheng Xue, the Concierge manager, has been great. He has been helping me arrange my airport transfers for the past year, including that of my colleagues. He always makes sure to check our logistical details. Comfortable bed and pillows However they forgot my Welcome Amenities even though I am on my way to Platinum. I was given a room upgrade though. I am coming back in October. Hopefully the experience will be better. Breakfast needs improvement. Food quality is poor although it has a great variety of items.

Thank you for choosing Fairmont Beijing and taking time to review our property on TripAdvisor. It is with regret to hear that our team had failed to meet and exceed some of your expectations. Please rest assured that I already shared your feedback with all team members concerned and we are taking the appropriate measures to enhance the welcome arrangement details and breakfast quality. If you have any problems during you stay please contact with our Guest Relations Manager directly, we will be happy to serve you. Thank you again for your feedback and we look forward to welcoming you back. We hope on your next visit in October, your experience is flawless. Sincerely, Faye

Nice

Примечание: Tripadvisor 5.0/5

PENG C Реальные отзывы TripAdvisor

I wanted to express my sincere thanks for the great experience during my recent stay. A special thanks to Ms. Reese at the front desk for her warm assistance, and to Mr. Nick Liu and Mr. Walker from the lounge for their excellent service. They truly made my stay exceptional. Thanks.

Thank you for choosing Fairmont Beijing and taking time to review our property on TripAdvisor. We very much appreciate your comments regarding your stay at the Fairmont Beijing. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Faye Zhao

В сотрудничестве с TripAdvisor

Другие интернет-пользователи оценили наш отель

  • 1 435 Отзывов 9.6/10 Расположение
  • 2 222 Отзывов 8.2/10 Номер
  • 3 231 Отзывов 9/10 Сервис
  • 862 Отзывов 8.3/10 Комфорт
  • 712 Отзывов 8.7/10 Чистота
  • 631 Отзывов 7.2/10 Завтрак
  • 430 Отзывов 6.7/10 Еда
  • 105 Отзывов 9.4/10 Велнес-зона

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Указана начальная стоимость за 1 ночь для 1 человека в номере категории, указанной рядом с ценой, без учета дополнительных услуг и завтрака. Она соответствует самой низкой рыночной цене с учетом всех налогов (В соответствии с действующими нормами и правилами некоторые налоги могут взиматься по прибытию в отель (например, туристический налог).) на указанный вариант размещения, найденной на сайте https://all.accor.com/ в этот день, для проживания в течение одной ночи в ближайшие 20 дней. Может изменяться в зависимости от периода и наличия свободных номеров. Стоимость актуальна только на момент бронирования. Оплата проживания в отеле за границей производится в валюте страны, где расположен отель. Гарантируется только сумма, подтвержденная при бронировании в валюте страны, где находится отель. Примерная стоимость в вашей валюте, которая может быть указана, не является договорным условием. Во время оплаты вашим банком может взиматься комиссия за осуществление операции и (или) валютный обмен.