西双版纳悦椿酒店 5 星

Tripadvisor 评级 5.0/5 8,946 评论

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云南省西双版纳傣族自治州, 勐海县勐海镇象山社区曼兴湖水库旁, 666200 西双版纳, 中国

描述

酒店其他优惠

  • 室内和室外游泳池

  • 设施齐全的健身中心

  • 水疗保健中心

我们的客房

酒店位置

西双版纳悦椿酒店

云南省西双版纳傣族自治州, 勐海县勐海镇象山社区曼兴湖水库旁
666200 西双版纳
中国

GPS:21.58283, 100.275079

电话
传真 +86 691 899 8777

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 穿梭巴士
  • 餐厅
  • 轮椅可通行
  • 无限网络
  • 空调
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

TripAdvisor 评级  5.0/5  8,946 评论

Peaceful area away from the touristed areas

Tripadvisor 评级 5.0/5

V8259FFmichaelk Solo travel - 经 TripAdvisor 认证的评论

This is a very nice property tucked away in a small mountain nook. It’s quite a drive from Jinghong or other sites but very quiet area. Suggest having your own vehicle if coming here. The cycling in the area is great. Lots of farming and countryside mountains to see!

尊敬的宾客：感谢您入住西双版纳悦椿温泉度假酒店！酒店407间典雅舒适的精致客房、套房及独栋别墅隐匿在宁静的热带雨林中，客房均配备宽敞的露台，足不出户即可欣赏酒店别致的雨林园景或泳池景观，部分套房及别墅配备私人温泉泡池。在这里，每一处细节均是精心为宾客打造，只为带来一次与众不同的民族风情旅居体验。期待您再次光临！

Extremely overvalued over CNY

Tripadvisor 评级 1.0/5

MinYing Couples - 经 TripAdvisor 认证的评论

I am giving an extremely low rating because of the dramatic contrast between what I have read in other postings and what we have experienced. The hotel is nice, great for photo shoots. Perhaps it is because of Chinese New Year, the following items are just terrible: 1) Restaurant - only one restaurant is open at the hotel. Other than a egg station and a noodle bar, there is really no other hot dishes to choose from. Lunch/Dinner - dont pick any non Chinese dish like papaya salad or Nasi Goreng - I dont think chef knew what these dishes should taste like. Hainan chicken was okay. Shower - water is not hot enough Hot springs - landscape is great with 10+ pools. But again water was not got hot enough. Had to ask the helper several times before they would prepare couple 40C pools.

Dear Min Ying, We are so sorry for the unpleasant stay experience you encountered erlier at our resort. Yes, during the Chinese New Year our occupancy were affected by DOVd-19, thus to safe energy and manpower we only open one restaurant but serve both Chinese and Western menu. Your valuable comment regarding our shortcoming of food quality and hot spring service had been shared with out kitchen team and hot spring department, for immediate action to improve the product and service quality. Thank you very much for your valuable feeback, and we look forward to welcoming you back to Angsana Xishuangbanna in the not far future. Yours Sincere, Alice

Winter stay

Tripadvisor 评级 3.0/5

JanBeijing50 Couples - 经 TripAdvisor 认证的评论

We spend A week in Angsana hotel around New Year. The Area is beatiful and rooms are up to standard for a 5 star hotel. There is a beautiful golf course next door and if you want to play you are picked up at the hotel. Staff is friendly bu there is no staff that can speak English. They have excellent fresh coffee in the lobby. Breakfast buffet is extensive with western as well as Chinese food. But after 10 am staff does hardly replace things that are finished. Several mornings there were no more cups at the coffee machine, cheese was finished, several types of bread was finished. Also in he evening the restaurant was understaffed. It took over 40 minutes to serve a pizza, which was tasting good. Minibar was never filled up. A thing what we not realized that it was very far from the main sightseeing spots in Xishuangbanna. To Jinghong takes about one hour and to find a taxi back in the evening might be a headache. They fully equipped gym/fitness was just an empty room: no bicycle, no treadmill, no mats etc. We expected for New Year’s Eve at least the restaurant and bar open but they closed at 10.

Dear Guest, Warm greetings from Angsana Xishuangbanna. Thank you for taking the time to share your valuable feedback with us. We would like to take this opportunity to apologize for any inconvenience our service may have caused. Your comments about service and F&B issues have been documented and effective action will be taken. The gym will officially open soon, sorry for the misunderstanding. We are also delighted to share with you that the expressway between Jinghong and Menghai has been opened, and the whole journey takes only 30 minutes. We appreciate your feedback as this is our best resource for improving guest services. We look forward to hearing from you and to welcoming you back to Angsana Xishuangbanna in the near future.

Relaxing winter break in xishuangbanna

Tripadvisor 评级 5.0/5

Andrew G Couples - 经 TripAdvisor 认证的评论

Excellent stay at this hotel - very good communication before arrival and check-in very efficient - nice that the clerk checked that I was happy with the room offered. Staff at breakfast were all very help with a good choice of both western and chinese food offerings. The only criticism is perhaps that there could be a larger selection of fruit at breakfast. Wifi was fast and reliable and the room /bed very comfortable. Hotel staff were very helpful in providing suggestions for activities and local culture. We booked this hotel for a few days planned relaxing break, but in the end we were busy for two full days just exploring the area and flora in the park around the hotel - though that still left time for a very relaxing afternoon at the nearby spa, as well as some time to enjoy star-gazing thanks for the very clear skies.

Dear Guest, Warm greetings from Angsana Xishuangbanna. Thank you for taking the time to share your valuable feedback with us. It is great to hear such positive feedback and we are delighted you enjoyed your stay with us. we look forward to your next stay with us and continuous support in the near future.

A place to be

Tripadvisor 评级 5.0/5

richardchan2019 商务住宿 - 经 TripAdvisor 认证的评论

Spend a few days at the Angsana Xishuangbana and had a wonderful time there . The air was fresh , the check in was smoothless and all staff very very courteous and polite . Worth another visit with families and friends

尊敬的宾客：感谢您入住西双版纳悦椿温泉度假酒店！酒店407间典雅舒适的精致客房、套房及独栋别墅隐匿在宁静的热带雨林中，客房均配备宽敞的露台，足不出户即可欣赏酒店别致的雨林园景或泳池景观，部分套房及别墅配备私人温泉泡池。在这里，每一处细节均是精心为宾客打造，只为带来一次与众不同的民族风情旅居体验。期待您再次光临！

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