Mercure Samarinda

고객 평점 (ALL 평가) 4.5/5 241 리뷰

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호텔설명

호텔 추가 정보

  • The hotel has a strategic location at the centre of the city.

  • The hotel has the biggest ballroom in Samarinda with Videotron and modern AV equipment.

  • The hotel has 10 meeting rooms with modern Audio Visual facilities.

  • Have a dip in the rooftop swimming pool, which features panoramic views of Samarinda city.

  • The hotel offers direct access to City Centrum mall and the movie theatre.

숙박

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호텔 위치

Mercure Samarinda

Jalan Mulawarman No 171, Pelabuhan, Kecamatan Samarinda Kota
75112 SAMARINDA
Indonesia

GPS:-0.503027, 117.151889

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 수영장
  • 주차장
  • 레스토랑
  • 휠체어 이용 가능
  • 피트니스 센터
  • Wi-Fi
  • 에어컨
  • 조식
  • 회의실
  • 룸 서비스

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  4.5/5  241 리뷰

TripAdvisor 평가  5.0/5  1,301 리뷰

Totally satisfied

트립어드바이저 평점 5.0/5

SergioF2555 TripAdvisor 인증 리뷰

Room and service are so excellent 🫶🏻 Got surprised with happy honeymoon greetings, shout out to Ms. Selly as a reservation officer ⭐️⭐️⭐️⭐️⭐️ Should try their Sky house for chill after busy day. Swimming pool pretty big and clean. Thank you Mercure

Not reflecting the Mercure hotel standard as I was hoping for

트립어드바이저 평점 3.0/5

Danny S TripAdvisor 인증 리뷰

Unfortunately, this Mercure hotel needs improvement despite the convenient location next to a mall. When we checked in, it took the receptionist a while to get our rooms, and when I got to my room, it was a smoker room. So I came down to have the room replaced by a non-smoker room, the same receptionist (Hasbi) who had helped us with the check-in, was not pleased to help me find the non-smoker as he sighed a lot.

Dear Mr. Danny HS, Thank you for sharing your experience with us online. We truly appreciate it. It was saddened us to knowing that your experience was flustered by the checked - in journey that was not entirely up to your expectations. Please rest assured as I have shared your constructive feedback to our Front Office Manager and the Manager in - charge in the Lobby for further review in immediate actions. I hope you will give us another chance to serve you better in the future. Sincerely, Achmad Safrudin Executive Assistant Manager

Value for money

트립어드바이저 평점 5.0/5

Safari11669918916 TripAdvisor 인증 리뷰

Easily one of the best hotel available on Kalimantan Indonesia. The service, cleanness and river view are superb. Don't forget to visit the rooftop Restaurant and bar while staying here. Located on the heart of Samarinda city make traveling more convinent.

Dear Value Guest, Thank you for having chosen Mercure Samarinda as your preference stay during your visit in Samarinda city and sharing your great experience on TripAdvisor. It is a pleasure to learn that you have enjoyed the Hotel facilities and service delivered by our team. I will share your complimentary to entire team as they will find it cherished and inspiring. We look forward to welcoming you in the near future. Best regards, Achmad Safrudin Executive Assistant Manager

Excellent Service

트립어드바이저 평점 5.0/5

Rudy T TripAdvisor 인증 리뷰

Excellent service from Ms Ria, fast respone & full support My company conduct 2 days training event for leaders. We were given Crystal 5 room which is big for total capacity of 50 people The snack & food is outstanding, best in class Thank you Ria, looking forward for the next event

Dear Mr. Rudy T, Thank you for entrusting your Company event to Mercure Hotel Samarinda. I am delighted to know that your Training event with us up to your expectations. Your detailed comment are truly appreciated and we can learn your set up preference from it. Your remarked has been shared to the team and they are pleased to hear your positive comment. We thank you for sharing your comment with us and we definitely look forward to welcome you back sometimes soon. Best regards, Achmad Safrudin Executive Assistant Manager

Skyhouse Samarinda

트립어드바이저 평점 5.0/5

stephanytheodorec 가족 - TripAdvisor 인증 리뷰

Good vibes. Perfect places for spending time with couple / business or family time Pemandangan bagus, services 👍👍👍👍👍 Porsi makanan : worth the price Tersedia minuman alkohol Ada live music tiap malam from 20.00 Smoking area available

Dear Mrs. Stephany Theodorec, Warmest greeting from Mercure Hotel Samarinda! Thank you for the review you posted online through our TripAdvisor page. We glad to hear that our Hotel and the facilities offer at SkyHouse restaurant – Mercure Hotel Samarinda have impressed the latest visit you had with us. I believed it will convince our potential customers to choose us for their upcoming visit in Samarinda. Cannot wait to seeing you back again in the nearest future. Warms regards, Achmad Safrudin Executive Assistant Manager

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 75 리뷰 9.3/10 위치
  • 279 리뷰 8.6/10 객실
  • 264 리뷰 9.1/10 서비스
  • 36 리뷰 2.6/10 인터넷 가격
  • 195 리뷰 9.4/10 레스토랑
  • 166 리뷰 9.4/10 청결도
  • 146 리뷰 9.2/10 편의 시설
  • 113 리뷰 9.4/10 조식

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