이비스 스타일 파리 가르 드 레스트 마젠타( 3성

고객 평점 (ALL 평가) 4.3/5 880 리뷰

아코르호텔 그룹 전 세계 호텔 최저가 보장
이비스 스타일 파리 가르 드 레스트 마젠타( - Image 1
이비스 스타일 파리 가르 드 레스트 마젠타( - Image 2
이비스 스타일 파리 가르 드 레스트 마젠타( - Image 3
이비스 스타일 파리 가르 드 레스트 마젠타( - Image 4
4 Rue Sibour, 75010 파리, 프랑스

호텔설명

호텔 추가 정보

  • 가르 드 레스트 기차역 근처

  • 샤를드골 공항, 스타드 드 프랑스 및 빌팽트 공항으로 바로 이동 가능

  • 가르 뒤 노르 기차역에서 10분

  • 트리플룸

  • 파리 중심부로 이동하기 위한 편리한 접근 지점

숙박

호텔 위치

이비스 스타일 파리 가르 드 레스트 마젠타(

4 Rue Sibour
75010 파리
프랑스

GPS:48.8751474, 2.3582936

전화

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 애완 동물 동반
  • 휠체어 이용 가능
  • Wi-Fi
  • 에어컨
  • 조식
  • 100% 금연 호텔

아침밥

다양한 미식 상품으로 구성된 다채로운 뷔페를 즐겨보세요: 현장에서 직접 구운 마들렌, 페이스트리, 갓 짜낸 오렌지 주스. 활력과 에너지로 하루를 기분 좋게 시작하세요!

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  4.3/5  880 리뷰

TripAdvisor 평가  3.7/5  79 리뷰

Ibis Styles Magenta. Awful customer service

트립어드바이저 평점 1.0/5

Cool_Person303 TripAdvisor 인증 리뷰

For balance, I have stayed at the Ibis Styles Magenta twice before and it has been great. But! This is the first time there has been a problem with the room and the customer service was awful. We arrived in the morning and our room wasn’t ready so we went off exploring and came back in the evening to check-in. By this time there was a different staff member on. She told us that the room we had booked was faulty and we had been moved to the main Ibis round the corner. We went to have a look and it was ok but not what we had booked so I went back to ask if they could organise for us to move to an Ibis Styles and that we didn’t mind moving area. And this is where it all went wrong. She was so rude! Firstly she was affronted that I didn’t like the main Ibis and was very clear that she would not be looking for an Ibis Styles for us. As she was still checking people in when I was speaking with her I queried this and she said they were checking into double rooms. I asked why she hadn’t offered us that and she said the hotel was overbooked! This made me wonder if the room was actually faulty or just no longer available. I then asked to see the faulty room and she said she wouldn’t show me and that I had to accept the Ibis we had been moved to. As a last resort I asked to speak to the manager but she said she wouldn’t disturb them. Fair enough as it was the evening but when I asked if I could speak with the manager the next day to try and move to an Ibis Styles she said no and that the manager wasn’t available til Friday (it was Tuesday) but she confirmed the manager was working all week! So all in all a horrible customer service experience. All that was needed was for the lady to try just a little bit. She clearly didn’t think she had to. I know Ibis is a budget brand so maybe it’s wrong to expect some basic level of customer service? And to perhaps highlight the point. The lady at the reception at the main Ibis was so lovely and helpful. She could see we’d not have a great time at the Ibis Styles and she didn’t have to get involved but she was so sympathetic about it and gave me a free glass of wine. So kudos to her as she made the experience not feel as bad. Wish I could have written the same about Ibis Styles Magenta. I think it’s when things go wrong that you find out how good a hotel is, or not!

Overbooking and poor reaction

트립어드바이저 평점 1.0/5

danielaY8720LS TripAdvisor 인증 리뷰

Hello Sirs, I have had an open complaint with you since October 7, 2024 with no solution. I paid for a room and when I arrived it wasn't available (my son had to sleep on the floor). No one is saying what will be done? ibis Styles Paris Gare de l'Est Magenta Reservation NQVHDNSS. Offering a points voucher that can't be used in any hotel (only some of the more expensive ones) is a bad proposition, imagine if it were the other way around and something wasn't fulfilled by the client.

Hotel with the feeling of a Youth Hostel....

트립어드바이저 평점 1.0/5

Voyage648647 TripAdvisor 인증 리뷰

My review was deleted so thought to write one here. The Hotel has the feeling of a Youth Hostel and staff that are similar (hard to get a smile or interaction with them... not the usual hotel staff...) The room was small...the bathroom even smaller - barely enough room to use the toilet! Broken features were: - Table lights - Aircon The Breakfast was fairly basic It won't be on my list of places to stay in Paris... Avoid

Worst stay ever

트립어드바이저 평점 1.0/5

stevenjN2778GJ TripAdvisor 인증 리뷰

The venue said it was wheelchair accessible - it wasn't. As a wheelchair user I couldn't get into the hotel or downstairs to breakfast. Room was not clean. Very noisy outside all night and felt dangerous. Only single glazed window. Terrible experience and would never return.

My experience wasn’t in person as I never made the trip but was charged for the full service of the days I pre-booked

트립어드바이저 평점 1.0/5

Obua F TripAdvisor 인증 리뷰

Firstly I Pre-booked this hotel for the 23rd of August on hold, and changed the date to 11th September 2024. My visa to France wasn’t issued, lost a big chunk of money(on flights, visa etc). I contacted the hotel via the chat app I used to issue a cancellation on the 27th August as I cannot make the trip. Hotel bluntly ignored me so I assumed it was settled. Fast forward on the 9th of September, the sum of €701.95 was debited from my card as my booking charge and another said sum tried leaving my account the next two days before I blocked the card. I reached out to hotel straight away via email as(I cannot ring the phone number because I am in the uk), no response. Contacted booking.com where I made the booking and they picked up and assured me the money will be refunded as my case will be classified as exceptional, but hotel got back to them that it is a non-refundable policy booking and full payment has to be made. I was unaware about this, I also made booking.com know. Up until today, my money is with the hotel and I asked, How can you take full charge of payment for a service you didn’t issue out to the client. After writing several email explaining my situation and what the cost of that money had affected me,(work suspended me. A single mum) because it was work money and they have been requesting for their money back. I have never encountered such a terrible and wicked act of service/policy. Booking.com staffs have tried to appeal and see reasons, both management and front desk remain adamant to refund my money. kindly refund my full money Ibis Styles. Without communicating to your clients who might be ignorant of your stupid policy, it’s a Scam!

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 555 리뷰 9.2/10 위치
  • 714 리뷰 5.9/10 객실
  • 636 리뷰 9.2/10 서비스
  • 8 리뷰 4.3/10 인터넷 가격
  • 495 리뷰 7.8/10 조식
  • 483 리뷰 4.2/10 안락함
  • 298 리뷰 7.7/10 청결도
  • 136 리뷰 3.3/10 편의 시설

Powered by Trustyou

주변에 있는 다른 시설

파리 지역 모든 호텔

해당 객실 카테고리의 1인 1박 요금에 가까운 가격입니다( 현지 규정에 따라 일부 세금은 호텔 도착 시에 지불해야 합니다(예: 숙박세).). 이는 당일 https://all.accor.com/ 웹사이트에서 확인할 수 있는 해당 숙박시설의 모든 세금(VAT 및 관광세 포함) 포함 향후 20일 이내의 1박 최저가 공시 가격에 해당합니다. 기간 및 예약 상황에 따라 다를 수 있습니다. 이 요금은 예약 시에만 보장됩니다. 모든 해외 예약은 호텔이 위치한 국가의 통화로 결제 가능합니다. 예약 시 호텔이 위치한 국가의 통화로 확인된 금액만 보장됩니다. 귀하의 통화로 환산한 근사치를 제공해 드릴 수 있으나 이 액수에는 책임을 지지 않습니다. 결제 시 은행으로부터 은행 수수료 및/또는 환율 수수료가 청구될 수 있습니다.