SLS South Beach Miami

Ocena na stronie TripAdvisor 4.5/5 Liczba opinii: 3 781

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1701 Collins Ave, 33139 MIAMI BEACH, United States

Opis

O hotelu

  • Oceanfront location in Heart of South Beach

  • Signature restaurants & nightlife on the property

  • 2 Outdoor pools

  • Unique Design & Styling by Philippe Starck

  • Extensive offerings & activities in proximity / local area.

Nasze pokoje

Lokalizacja hotelu

SLS South Beach Miami

1701 Collins Ave
33139 MIAMI BEACH
United States

Pozycja GPS:25.793928, -80.1294

Telefon
Faks +1 305-674-1709

Dojazd i transport

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Na miejscu
  • Basen
  • Parking
  • Restauracja
  • Dostęp dla osób na wózkach inwalidzkich
  • Centrum fitness
  • Wi-Fi
  • Klimatyzacja
  • Śniadanie
  • Sale konferencyjne
  • Całkowity zakaz palenia na terenie całego obiektu
  • Obsługa hotelowa

Opinie naszych gości

Opinie naszych gości

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

Dowiedz się więcej

Ocena TripAdvisor  4.5/5  Liczba opinii: 3 781

Certyfikat Doskonałości 2024

Great place

Ocena na stronie TripAdvisor 5.0/5

Sightseer23969280302 Pobyt służbowy - Opinia zatwierdzona w TripAdvisor

Outstanding service, great property. I really like the swimming pool and the beach here I recommend this place. I received outstanding service from Ana and Fernando at the front desk as They were very welcoming and professional. Also, as usual Rafaelo was very welcoming and helpful, I also want to thank the staff at the pool, Desiree and Quionis wee phenomenal and Chris at the beach.

Dear Sam, It's wonderful to hear that your experience with our team was so positive! We strive to provide friendly and helpful service, so knowing that our team made a great impression on you is very rewarding. We'll be sure to share your kind words and look forward to welcoming you back to SLS South Beach soon for another great stay! Best Regards, Simon Sorpresi, Vice President - Operations, Miami

“Disappointing Stay at an Overhyped Hotel”

Ocena na stronie TripAdvisor 3.0/5

michlaz21 Friends getaway - Opinia zatwierdzona w TripAdvisor

We were really looking forward to our stay at this hotel, but our excitement quickly faded upon check-in. The front desk staff were unfriendly and came across as snobbish, making the check-in process unpleasant. Despite being Accor members, our membership was not acknowledged, and no effort was made to explain the hotel’s facilities, such as Wi-Fi or breakfast, even though these were included in our booking. The room itself was disappointing. The design was cramped with very little usable space. One of the showerheads had no hot water, no matter how long we left it running, and the same issue occurred with the hand basin. To make matters worse, our room was situated next to a noisy construction site, making mornings far from relaxing. Basic amenities, like coffee pods, were not restocked during our stay, adding to the overall sense of neglect. There were also unexpected costs that weren’t communicated clearly, which felt misleading. Breakfast was underwhelming, with long waits to be served and for food to arrive. The checkout experience was no better, as the staff remained curt and unhelpful. By the time we left, we were relieved to be done with our stay. Overall, this hotel failed to live up to its hype. It seems more reliant on its PR image than on delivering a quality guest experience.

Dear Michlaz, Thank you for your review. We sincerely regret to learn of your disappointment with your experience. Your feedback about our accommodations and the service you received will be shared with our team to ensure our high standards are being met, any necessary adjustments or repairs are made promptly, and pertinent information is being provided at all times. Please know regarding the size of our accommodations that Philippe Starck has designed the interiors to be as efficient as possible. That said, while we are making improvements, we never want to inconvenience our current guests, and we apologize for any disappointment in this respect. It is our hope that you will give us another chance to welcome you back to change your lasting impression. Best Regards, Simon Sorpresi, Vice President - Operations, Miami

Quirky renovation of the old Ritz Plaza

Ocena na stronie TripAdvisor 3.0/5

gsallan19 Couples - Opinia zatwierdzona w TripAdvisor

The hotel is very quirky! An all-white room with very modern amenities. The shower has two sides with excellent shower heads (one of which was oversized) but the faucet in the vanity has taps that are really hard to turn off with wet hands - we found this very frustrating! The room had an extensive minibar and the king bed was huge. The resort is nice and it’s only a short walk to the beach.

Thank you for taking the time to leave us your feedback. While we are happy to know that our wonderful accommodations left a positive impression on you overall, we apologize for any issues with the faucet. Your feedback is gratefully received and will be discussed internally so that improvements can be made for the future. Please consider joining us again soon! Best Regards, Simon Sorpresi, Vice President - Operations, Miami

Perfect place for some relaxation

Ocena na stronie TripAdvisor 4.0/5

Laura B Opinia zatwierdzona w TripAdvisor

Bedrooms are small but clean and bright. Shower is to die for. Amazing water pressure! Pillows and bed also super comfy. Poolside is looking a bit tired. Breakfast was delicious. Fitness centre was pretty well equipped. Pelotons and plenty of free weights. Staff were all very friendly and location was great (sneak out of the back of the property and you’re on the beach walk which is gorgeous). Great stay. Would recommend

Dear Laura, Thank you for the lovely feedback! It’s great to hear you enjoyed the comfortable rooms, delicious breakfast, and convenience of our beach access. Your kind words about the team and fitness center are much appreciated. We hope to welcome you back for another relaxing stay soon! Best Regards, Simon Sorpresi, Vice President - Operations, Miami

Thanks Fernando

Ocena na stronie TripAdvisor 5.0/5

Asunto2 Opinia zatwierdzona w TripAdvisor

Fernando and the rest of the staff was great. The Villas are a must stay. The tasting menu at Cartagena restaurant was delectable. The free breakfast menu options where tasty but limited selection. The beach area for SLS guest was very comfortable and great service.

From our friendly team members to our tasty food options, we are so happy to know that you enjoyed everything about your time with us. Thank you so much for the perfect rating and we hope to see you again soon. Best Regards, Simon Sorpresi, Vice President - Operations, Miami

Partner: TripAdvisor

Recenzje naszego hotelu napisane przez podróżnych

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  • 270 Liczba opinii 5.3/10 Pokój
  • 287 Liczba opinii 6.5/10 Obsługa
  • 5 Liczba opinii 3.3/10 Internet
  • 162 Liczba opinii 3.3/10 Komfort
  • 117 Liczba opinii 6.5/10 Klimat
  • 101 Liczba opinii 4.7/10 Dobra oferta cenowa
  • 101 Liczba opinii 4.4/10 Udogodnienia

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Minimalna, szacunkowa cena za 1 noc dla 1 osoby w danej kategorii cenowej pokoju, bez usług dodatkowych, bez śniadania. Odpowiada najniższej cenie zwykłej obejmującej wszystkie podatki (Niektóre podatki należy opłacić po przybyciu do hotelu (np. podatek turystyczny) zgodnie z obowiązującymi przepisami lokalnymi.) w danym obiekcie, dostępnej danego dnia na stronie https://all.accor.com/, za pobyt na jedną noc rozpoczynający się w ciągu kolejnych 20 dni. Cena zmienna uzależniona od okresu i dostępności. Cena jest gwarantowana tylko w momencie rezerwacji. Opłaty za wszystkie rezerwacje (zagraniczne) dokonywane są w walucie kraju, w którym znajduje się hotel. Gwarantowana jest tylko kwota potwierdzona podczas rezerwacji w walucie kraju, w którym znajduje się hotel. Szacunkowa wysokość opłaty w Twojej walucie może zostać wskazana, ale nie stanowi ona ceny umownej. W momencie płatności Twój bank może obciążyć Cię opłatami bankowymi i/lub opłatami za przewalutowanie.