21c Museum Hotel Lexington
고객 평점 (ALL 평가) 4.1/5 1,838 리뷰
21c Museum Hotel Lexington
167 West Main Street
Int. airport 1 - full name
10.3 km / 6.4 mi 14 min drive
Int. airport 1 - IATA code
10.3 km / 6.4 mi 14 min drive
체크인 시간 : 부터 - 체크아웃 시간 : 까지
Lockbox sources local high quality ingredients around the Bluegrass region to create thoughtful preparations and cooking techniques in a contemporary setting. Space highlights historic features and offers individual or communal tables.
With high ceilings and large historic windows, guestrooms are a comfortable respite from the thought provoking art that fills the museum galleries. Custom-designed contemporary furnishings, comfortable beds, plush robes and Malin and Goetz bath amenities. All guest rooms include FREE WiFi, 42" HDTV flat screen television, Nespresso coffee, machine, Alarm clock/docking station, Malin and Goetz bath amenities, Luxurious bedding, and original artwork.
100% 인증된 실제 투숙객 리뷰자세히 보기
An incredible repurposing of a historic building.....
트립어드바이저 평점 3.0/5
tencatdaddy 비즈니스 - TripAdvisor 인증 리뷰
outside of that.....valet was practically unrecognizable (we hoped we left the car w/ an actual valet--and he seemed a bit "out of it" at that) and about as helpful as the penguins on the roof (he did hold the door open after it slipped through my hands twice when trying to maneuver the luggage cart into the lobby). No one is in uniform so you assume you are talking to a hotel employee but they were very nice and no real issues there. Rooms were nice enough but nothing special (especially for the price) and clean. As has become the norm there was no service for our three day stay (ironically prices never decreased despite service decreasing) so if you needed new linens or whatever you had to request it. OH! & the most uncomfortable mattress I have ever experienced in a hotel anywhere. Despite being on one of the upper floors noise fr/ the streets below was a factor all evening long. To put it bluntly this place is to be applauded for repurposing a building but that is pretty much the extent of it.
Thank you for your review of your stay with us. I want to apologize that we did not fit your expectations. I will be following up with our teams with the issues you report as so we can rectify them immediately. Your feed back is in valuable as we strive to grow daily. We hope that we can host you again to have a do over. Please do not hesitate to reach out at any time to book as so we can make your stay extra special. Sincerely, Sarah and Lex Team
Chicken dying on screen as we had our hors d’oeuvres
트립어드바이저 평점 3.0/5
alpinista44 가족 - TripAdvisor 인증 리뷰
We rented an event room for a welcome party for our son’s wedding. I don’t know who thought it was a good idea to have a continuous loop playing on the room monitor of young children abusing, and eventually killing, a chicken. If this is “art”, I’m sadly out of touch.
Thank you for your review. I want to apologize that you did not enjoy your time with us. If there is more you would like to share we are all ears. We value your feedback and hope we can have another opportunity to impress you as I know we can. Sincerely, Sarah and Lex Team
Mediocre hotel experience
트립어드바이저 평점 2.0/5
negraham001 Solo travel - TripAdvisor 인증 리뷰
I recently visited this hotel while in town for a wedding. It is centrally located and my room had great views. Those are the positives. The hotel does not seem to have enough staff. The valet didn't offer to help me load or unload my car, much less hold open the front door next to his station. The front desk member took an internal call while checking me in and didn't offer any info or pleasantries. The rooms are sparse, that's the minimalist look, but the quality of the room furnishings is not that great. The sheets are a cotton/poly blend and feel cheap. The towels were no better than a bargain hotel brand. The room was clean and the housekeeping staff were the only personable team members encountered. All in all, for $299/night, I'd stay elsewhere. I didn't find any value in the cost of this room........
Dear Nancy Graham, Thank you very much for taking the time to share your comments regarding your stay at the 21c Museum Hotel Lexington. Exceptional service is what we strive to be known for; however I want to apologize that your stay was less than satisfactory. I will be following up with our teams to address the issues you mentioned so we can correct going forward. Our relationship with our guests is of paramount importance. We hope that you will present us the opportunity to better serve you in the near future. Sincerely, Sarah Grindle Rooms Director
Great for art lovers if you're into that sort of thing. Otherwise it's just ok.
트립어드바이저 평점 3.0/5
ctleng76 비즈니스 - TripAdvisor 인증 리뷰
I stayed here on business. The reservation was made by my company, so I didn't have a choice on where I stayed. The hotel's claim to fame is the artwork displayed on the lower floors, kind of like an art museum. This is great and all if you like looking at artwork. While I appreciate artwork, I am not the type of person that visits museums and appreciates it the way some do. Therefore, this "benefit" is kind of lost on me. Also, much of the artwork is a tad inappropriate and sexual in nature. Due to this, the hotel doesn't really cater to families. With all of this said, all I can really do is focus on the hotel's basic amenities, and as a hotel, it really is just ok. I had a single queen room. The room was very small with a very narrow hallway leading to the bathroom which could be an issue for those that are claustrophobic. The bathroom itself is huge with a window in it. This is ok, except that the shade installed on the window doesn't really stop others from seeing too much of the guest while using the facilities or taking a shower. It is a sheer shade that doesn't provide any privacy at all. I was very uncomfortable with this. I would rather have a window that I can block out completely with a privacy shade. I mean, come on, it's a bathroom after all! The desk in the room is an after thought. The desk itself looks like it has been around for a few decades as it is really beaten to hell. I think people use it as a stand for their luggage more often than not. The chair is a basic hard plastic chair and not at all comfortable. If you plan on doing some work in your room, then maybe there are other rooms with something better. The single queen room is not adequate for getting work don. I like to connect my laptop to the room TV to watch things like Netflix and such. This hotel has that stupid locked down hotel entertainment system that doesn't allow you to access the HDMI ports. I was forced to watch everything on my laptop which made the TV completely useless to me. In this day and age, those proprietary lodging TV systems are obsolete and should be removed. At least give the guest the actual remote for the TV so that they can change the source input. Also, the room had no mini fridge. The only mini fridge was the mini bar, which I could care less about. Give me something to store my own drinks or leftovers in. For the high price of the room, this should be included. Not everything was bad. The free wifi was much faster than most other hotels offer. Also, the water pressure in the shower was surprisingly decent. While it wasn't as great as what you get at home, it at least felt like they weren't trying to save money on water usage at the customer's expense which is refreshing. Also, the numerous windows in the room allow a ton of daylight in which is also great (the bathroom window again just needs a complete privacy shade). And lastly the price. The price is too high for what you get. The fact that it has an integrated art museum is a useless benefit for someone who isn't an art lover, so for me it was a waste of money. Although, since my company paid for the room I am not too broken up about it.
It does the trick, but nothing that will wow you
트립어드바이저 평점 4.0/5
robbinsreviews Friends getaway - TripAdvisor 인증 리뷰
The hotel is fine and it seems clean. There were a few times we were looking for someone and couldn’t find anyone for the valet or the front desk for a while. The bartender at the connecting restaurant had to go get them for us…. And i wish when we came in, someone would have explained how valet worked and where to go to see the museum galleries etc. we didn’t know what to expect. We also needed a fridge in our room for drinks but the only one available was one with a sensor that is pre stocked… i think that’s a nice feature since i needed a snack one night and went to that, but another fridge would be nice. Bathrooms are small but bright and large mirrors. Our housekeepers never came to clean our room either for the time of our stay…. Overall it fulfilled our needs as a plan to stay and the location was ideal
* Price from, for one night for 1 person in the room category near the price, excluding additional services, excluding breakfast. It corresponds to the lowest public price including all taxes (VAT and tourist tax) for the accommodation in question, found on the website all.accor.com today, for a one-night stay within the next 7 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All reservations (abroad) are payable in the currency of the country where the hotel is located. Only the amount confirmed at the time of booking in that currency is guaranteed. We will give you an estimate of the conversion into your currency, but this is not binding. At the time of payment, your bank may charge you bank fees and/or exchange fees.Back to room price