21c Museum Hotel Durham

Ocena klientów (Ocena ALL) 3.8/5 Liczba opinii: 1 448

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Opis

O hotelu

  • AAA Four Diamond hotel that combines contemporary art with luxurious, southern hospitality.

  • 10,500 square feet of exhibition and event space

  • Located in the heart of downtown Durham/City Center close to Duke, DPAC and restaurants.

Nasze pokoje

Lokalizacja hotelu

21c Museum Hotel Durham

111 North Corcoran Street
27701 DURHAM
United States

Pozycja GPS:35.9960597, -78.9017867

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Na miejscu
  • Transfer
  • Restauracja
  • Dostęp dla osób na wózkach inwalidzkich
  • Wi-Fi
  • Klimatyzacja
  • Bar
  • Sale konferencyjne
  • Całkowity zakaz palenia na terenie całego obiektu
  • Obsługa hotelowa
W pobliżu obiektu
  • Parking

COUNTING HOUSE

The culinary team at Counting House celebrates North Carolina's rich heritage of fresh seafood using local, high-quality ingredients.

Opinie naszych gości

Opinie naszych gości

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

Dowiedz się więcej

Ocena ALL  3.8/5  Liczba opinii: 1 448

Ocena TripAdvisor  4.2/5  Liczba opinii: 974

Sleeping in an Art Museum!

Ocena na stronie TripAdvisor 5.0/5

wildfireChicago Opinia zatwierdzona w TripAdvisor

This is our "go to" hotel when we want to stay overnight in Durham. It's literally like staying in an Art Museum. The pieces are very thought provoking and interesting. The hotel is quiet, modern and very well kept. The rooms are quite comfortable. I liked the small couch and table in the deluxe king room. There is also a roomy refrigerator. The space is well used to give you those extra amenities. The bathroom was a good size with a large shower and enough shelf space for toiletries. Our room was across from the elevator and we could hear a low mechanical hum before we went to sleep. It was not loud and did not keep us awake. The bed and pillows were very comfortable. I can't say enough about the staff! Everyone that we interacted with from the valet, to the bar and front desk staff were so friendly and helpful. If you are going to an event at DPAC this is the perfect place to stay, just a five minute walk away.

Birthday Stay

Ocena na stronie TripAdvisor 4.0/5

Michael M Opinia zatwierdzona w TripAdvisor

The room was very nice, both the bed and pillows were very comfortable. Amy Graham at the front desk was very helpful to me prior to coming to the hotel. She provided great customer service to me and my wife. Also the bartender on Friday night was fun to talk to and he also made us feel at home.

Dear R5106VDmichaelm, Thank you for taking the time to provide us with your positive feedback. I am very pleased to hear Amy was able to take care of you on for the pre-arrival and that you enjoyed your time at the Counting House bar. We take pride in providing personalized customer service and do hope your travels take you to Durham in the future so we can host you again. Kindest regards, Reto Nigg General Manager

Needs work

Ocena na stronie TripAdvisor 2.0/5

Bcapp298 Opinia zatwierdzona w TripAdvisor

It is my personal opinion that the hotel needs a serious renovation. From the furniture, flooring, equipment all need updating. The entrance /elevator bank area is very cold feeling. Only 2 of the 4 elevators actually work - 1 got stuck with people in it while there, 1 of the broken down ones have the wires sticking out. In the rooms there is constant noise of something running all night long. It is hit or miss if the light switches work or varies from if the lights actually turn on or off. The bed itself is very hard and uncomfortable. In the hallway there was large quantities of missing ceiling tile. I would highly recommend to the hotel that they do a true top down renovation from tile to paint to systems. It is in a prime area in Durham and has the potential but I do not recommend staying here in its current condition

Dear Bcapp298, Thank you for sharing your detailed feedback with us. We are truly sorry to hear that your experience was so disappointing, and we sincerely apologize for the issues you encountered during your stay. We also regret that the overall condition of the hotel did not meet your expectations. Please know your feedback is invaluable and your comments have been shared with teams for immediate review and corrective action where possible. Kindest regards, Reto Nigg

Great, unique place to stay in Durham!

Ocena na stronie TripAdvisor 5.0/5

Pam C Opinia zatwierdzona w TripAdvisor

I visited Durham, NC for a continuing education class and opted to stay an additional night to check out the town. I haven’t traveled solo in a while and appreciated Josh’s warm greeting and patience while answering all of my questions, setting me up for a great stay! Amy helped me out with more information about the cool art on the check in counter and by keeping my bags so I could explore for a few hours before heading back to the airport. Another gal, I didn’t catch her name, but if she fits in your pocket, that’s her:) was helpful in making sure I had more coffee for my second morning and was very nice. Everyone was kind and very helpful, including the valet guys, even though I didn’t have a car, they were friendly and helped make sure I was heading out in the right direction. The hotel is adorable. I appreciated that I had a built in activity with the art gallery on the premise. Make sure you check out the vault in the basement, so cool! The bed was very supportive and comfortable, the bathroom had a proper door (great for privacy if traveling with others), the room was cute, roomy and had everything I needed. The coffee maker was very loud though, I’m not sure it was working properly. I need my coffee, so I made it work and hope I didn’t wake up other guests. There is a sauna and steam room available, I wish I had known it was co-ed prior to my arrival. I didn’t have a swimsuit, but would have liked to have used the steam room. Massage is only available on the weekends. Another service I had hoped to check out. But, all in all a great stay at a unique and fun hotel!

The best place to stay in Durham

Ocena na stronie TripAdvisor 5.0/5

Ethan D Opinia zatwierdzona w TripAdvisor

When we arrived early on Friday morning Stan greeted us at the door grabbed our bags for us and kindly brought them upstairs where we were to check in. He introduced us to Amy, who was such a breath of fresh air when she greeted us. We had to fly in early for meetings and she let us check in early and get settled. She then let us know about all the great complimentary services they offer and what were some of the better places to check out and things to do in the area. The artwork on the 2nd floor was incredible and Amy gave us some background on the pieces as well. Amazing and super friendly staff, more than accommodating and understanding. A must stay while in town.

Dear AA8077VDethand, Thank you for taking the time to provide your feedback to us. I am very pleased of the experience you had and the service you received while staying with us. I will ensure this is shared with the team especially Stan and Amy. We do hope your travels bring you back to Durham and that we can host you again in the future. Kindest regards, Reto Nigg

Partner: TripAdvisor

Recenzje naszego hotelu napisane przez podróżnych

  • 481 Liczba opinii 9.2/10 Lokalizacja
  • 1 028 Liczba opinii 5.3/10 Pokój
  • 853 Liczba opinii 7.2/10 Obsługa
  • 6 Liczba opinii 2.6/10 Internet
  • 399 Liczba opinii 3.1/10 Udogodnienia
  • 385 Liczba opinii 4.5/10 Komfort
  • 326 Liczba opinii 3.9/10 Czystość
  • 67 Liczba opinii 6.5/10 Śniadanie

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