21c Museum Hotel Durham

고객 평점 (ALL 평가) 3.8/5 1,781 리뷰

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21c Museum Hotel Durham - Image 2
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호텔설명

ALLSAFE 승인 호텔

호텔 추가 정보

  • AAA Four Diamond hotel that combines contemporary art with luxurious, southern hospitality.

  • 10,500 square feet of exhibition and event space

  • Located in the heart of downtown Durham/City Center close to Duke, DPAC and restaurants.

숙박

호텔 위치

21c Museum Hotel Durham

111 North Corcoran Street
27701 DURHAM
United States

GPS:35.9960597, -78.9017867

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 셔틀
  • 레스토랑
  • 휠체어 통행 가능 호텔
  • 에어컨
  • Wi-Fi
  • 회의실
호텔 인근
  • 주차장

COUNTING HOUSE

The culinary team at Counting House celebrates North Carolina's rich heritage of fresh seafood using local, high-quality ingredients.

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  3.8/5  1,781 리뷰

TripAdvisor 평가  4.0/5  927 리뷰

Needs improvement

트립어드바이저 평점 3.0/5

Eric J TripAdvisor 인증 리뷰

Well located, interesting concept for a hotel. Located in a former bank, hotel is also an art gallery. Rooms are nicely laid out. However, the execution is lacking. Beds are not good, the deadbolt on our door failed, the shower head spewed water everywhere. There is a Nespresso machine in the room, that's a nice touch--but its probably the noisiest home appliance I've every heard. If they do a better job running this hotel, it could be 5 stars.

Amazing Experience!!

트립어드바이저 평점 5.0/5

April W TripAdvisor 인증 리뷰

This hotel is so unique and we loved our stay here. All of the staff were so helpful and friendly and we had a great experience with the GM Michael. Our room was perfect--the bed was comfortable and everything was spotless. We really enjoyed the restaurant too! Thank you Michael and your team for your hospitality and for making our stay so special--we will be back!!

Dear April, Thank you ever so much for the fabulous review! We are delighted to hear of your positive experience & hope to see you again in the not too distant future. Warm Regards, Team 21c Durham.

One of a kind in Durham

트립어드바이저 평점 5.0/5

RobertMichaelW TripAdvisor 인증 리뷰

A beautiful and unusual hotel! Great location, great ambience, great rooms. Walking distance to restaurants, sights and the Durham Bulls. Take in the phenomenal contemporary art in the building when you're there. Also, kudos to the staff. Very friendly and helpful.

Dear Robert, Thank you very much for the amazing review! It is so very much appreciated & hope we can welcome you back again in the not too distant future. Warm Regards, Team 21c Durham.

Recent stay

트립어드바이저 평점 5.0/5

Melissa K TripAdvisor 인증 리뷰

I had a few issues during our visit but they were easily and professionally resolved by the new manager Michael Ryan. Our room was very comfortable and clean, it was a really beautiful hotel with a great concept. I have been trying to make an excuse to return and say again! Food was excellent, the valet staff were full of laughs and very kind. The restaurant was definitely one I would enjoy again! The museum was really cool, you could explore at odd hours and included a lounge sofas in the vault which was a remnant from the building previously being a bank. Overall would gladly visit again!

Dear HBmelissak, Thank you ever so much for the fabulous review! It is so very much appreciated & we hope to see you again in the not too distant future. Warm Regards, Team 21c Durham.

There was a guest already staying in my room😨😨😨😨

트립어드바이저 평점 2.0/5

nusilusipanama TripAdvisor 인증 리뷰

I arrived around 12:30 a.m. and was told someone had checked into my room already. That was the first red flag. I told the night employee I called the hotel a few days ago to alert them I would arrive late at night. The employee proceeded to give me a key to the room anyway. Red flag number two. I headed to the room and to my suprise, their was a man snoring in the bed! This is not cool or make me confident this hotel is safe. The night employee called the manager, upgraded me to another room and I requested to be refunded. Security and room safety procedures are lacking. The night employee could not explain who was in my room and did not have a record of them checking in. This is a serious safety issue and should be fixed asap.

Dear Nusilusipanama, Thank you for sharing your experience at the property last week & please accept our most sincere apologies for the incident at check-in. There is certainly no excuse for this error & we have since ascertained what occurred on the night in question. Additional training for the new Front Desk team has commenced in an effort to ensure this does not ever reoccur. Should you wish to discuss further please do not hesitate to reach out & as mentioned upon your departure we would welcome the opportunity to have you return in the future. Sincerely, Team 21c Durham.

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 438 리뷰 9.1/10 위치
  • 973 리뷰 5.3/10 객실
  • 781 리뷰 7.1/10 서비스
  • 386 리뷰 4.3/10 안락함
  • 347 리뷰 3.6/10 편의 시설
  • 340 리뷰 3.1/10 청결도
  • 57 리뷰 3.8/10 조식

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