21c Museum Hotel Durham

Muy mala. Sucio regadera tapada mL servicio

Pros- great location, museum portion is open 24/7 to guest as is the gym and suana. Various parking options ( street parking which is free after 7p on Friday thru Sunday/Garage across the street/Valet) I was able to park for free on the street it was a couple feet from the hotel . Staff is very friendly. The aesthetics of the property were very pretty. Cons- AC system is faulty it is activated by a motion sensor & our first room was 77 degrees and would not cool down we were moved to another room but woken up in a sweat both nights as the AC apparently kicked off while we slept leaving the room at 76 degrees, spa & room service & other amenities seemed a bit disorganized we had arranged for strawberrries and champagne to be brought to our room to celebrate a birthday before we headed out for our massage it didnt arrive I later learned it apparently was sitting in the original room we were moved from it was corrected but we received later after our spa appointments, room service arrived without utensils again it was corrected but further proved their system of doing things could be improved, the counting house again was very pretty but the food options and flavor were lacking and the prices were pretty high, our room bathroom was very dirty shower looked rusty and poorly designed the water seeped out onto the bathroom floor we had to use towels to prevent us from falling additionally some of the water must have wet the area by the toilet causing the bathroom to smell horrible best way to describe it would be a dirty urinal smell which confirmed what we thought that the bathroom had not been cleaned properly, the beds were not balanced so they would teeter back and forth when sitting or laying on them we had to use some of the magazines in the room to prop them up so we wouldn'tbe woken up by the noise if someone shifted in their bed, lastly there were some issues with charges but again everything was worked out in the end I will say the staff did their best to rectify the issues as they occurred which is why it was just alot of problems for a short stay of only two nights. I wouldn't stay at the hotel again personally. And to be fair there are worst hotels out there. I just felt for the price we could've expected better quality and comfort especially with the AC issue in the middle of summer and the lack of cleanliness of the bathroom. The museum is definitely worth checking out whether or not you're staying there.

The hotel is in a good location - central to the downtown Durham area. Walkable to the ballpark, numerous restaurants. We parked on the street - 50 yards from the hotel (had to move car before 8 am). The building is an older building. Lobby is on the 2nd floor after riding a rustic elevator. Not much to the lobby but the museum gallery takes up much of the broken up 2nd floor - a cool concept that doesn’t relly flow in this instance. The room was decent sized but felt sparse in terms of furniture - not in the cool, modern, austere kind of way. The bathroom had the dreaded shower curtain and was similarly uninspiring - serviceable, not bad, but not particularly memorable. The windows look out to an alley and building about 20 feet away - so not worth raising the shade unless you want some light, Not a bad place just not a great place.

Stayed here recently for two nights. The museum part of the hotel is very prominent - check-in is essentially in a contemporary art gallery. The concept is very minimalist throughout, including the rooms and the typical hotel information/amenities. Will appeal to some more than others - definitely not the traditional hotel, but quirky in a way that reflects today's Durham. For a special type of traveler.

21c Museum Hotel Durham Durham Nice Stay, But The Accor Program is Very Poor Very nice hotel (I've stayed here many times before and had our engagement dinner here) and appreciate the room upgrade. That being said, the billing was entirely incorrect and a week later I still haven't received credit for the stay. Great hotel; totally crappy membership program.