21c Museum Hotel Louisville 4성

고객 평점 (ALL 평가) 4.6/5 1,283 리뷰

아코르호텔 그룹 전 세계 호텔 최저가 보장
21c Museum Hotel Louisville - Image 1
21c Museum Hotel Louisville - Image 2
21c Museum Hotel Louisville - Image 3
21c Museum Hotel Louisville - Image 4
700 West Main Street, 40202 LOUISVILLE, 미국

호텔설명

호텔 추가 정보

  • Combines contemporary art, bespoke design and a chef driven restaurant

  • Innovative American cuisine at award winning Proof on Main Restaurant

  • Over 9000 sq. ft of Gallery and Public space featuring contemporary artwork.

  • Custom-designed furniture, comfortable beds, plush robes, and Malin + Goetz bath amenities.

  • 21c Louisville was designed to reflect both its historical bones and its contemporary new life

숙박

호텔 위치

21c Museum Hotel Louisville

700 West Main Street
40202 LOUISVILLE
미국

GPS:38.2567817, -85.7617756

전화
팩스 +1 502-217-6301

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 레스토랑
  • 휠체어 이용 가능
  • Wi-Fi
  • 에어컨
  • 바
  • 회의실
  • 100% 금연 호텔
  • 룸 서비스

PROOF ON MAIN

With a commitment to local farming, we deliver plates infused with local flavor. The bar is a local hot spot and features over 120 Kentucky Bourbons

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  4.6/5  1,283 리뷰

TripAdvisor 평가  4.6/5  1,947 리뷰

Disappointed stay

트립어드바이저 평점 3.0/5

sadeba TripAdvisor 인증 리뷰

The lack of light in the room is a problem. It is very dark. We have stayed at 21C many times but this time the front desk staff were too busy to say good morning or anything at all. It was not a friendly vibe.

Dear Traveler, Thank you for sharing your feedback regarding your recent stay. We are sorry to hear that the room's lighting and the front desk service did not meet your expectations. Our goal is to provide a welcoming atmosphere, and we will address this with the front desk team. We appreciate your repeat business and would like to offer you a special welcome back rate on your next stay.Thank you again for sharing your feedback. Best regards, 21c Museum Hotel Louisville lou.team@21chotels.com

Noisy Experience

트립어드바이저 평점 3.0/5

rdclark55 TripAdvisor 인증 리뷰

A lovely hotel in a great location. A major downside is that the rooms have little noise protection. I was in room 421. I heard Every Word the occupants of room 422 spoke for the length of my stay. When I checked out, the staff at the front desk suggested they were aware of this issue. Buyer beware.

Hi Traveler, Dear rdclark55, Thank you for sharing your feedback regarding your recent experience at our hotel. We are pleased to hear that you appreciated our location and the overall charm of our property. However, we regret to learn that noise disturbances impacted your stay. While we strive to provide a comfortable environment, we acknowledge that sound insulation can be a concern. Your comments will be taken into consideration as we continuously seek to improve our guest experience. Best regards, 21c Museum Hotel Louisville

트립어드바이저 평점 5.0/5

Rick R TripAdvisor 인증 리뷰

My overall experience here was excellent. The staff, beginning with the Valet that opened our doors and greeted us upon arrival, to the front desk team to the restaurant staff and the housekeeping staff were all inviting, friendly and professional. The room was spacious and clean. The museum setting was nice and the downtown location was perfect. A highlight was the migrating red penguins. It was quite the game to see where they’d end up every day. The downside? The restaurant had a limited menu so we only ate two meals there, 1 breakfast and 1 dinner. The website mentioned a pool, there is not one. That said, I would definitely stay here again and again.

Thank you so much for the wonderful review! We are thrilled to hear you had such a great time at 21c Louisville. I am sorry to hear about the pool. It is our location in St. Louis that has a pool. We look forward to welcoming you back soon. 21c Team

Phenomenal Staff

트립어드바이저 평점 5.0/5

Anthony E TripAdvisor 인증 리뷰

Long story short, we were stuck for a night in Louisville as our flight got canceled. Checking in we were greeted by the front desk agent Anya. I told her the situation and noticed we were tired as it was a late night. She was warm friendly and compassionate. She offered to help with anything we needed. Even giving us drink tickets as it was needed. She offered suggestions on where to eat as it was late. We decided to dine at the hotel because it was open and close by. The restaurant was a half hour from closing for the evening. I know it's not the ideal time to join a restaurant before they close but we had no choice. We were greeted by Sisi who was also our server. She had great energy and didn't mind that we were coming in so close to closing. She helped us with what to order and drink, she even gave us some chocolate truffles at the end of the night. For a very long and rough day, both Sisi and Anya turned our horrible day into a better more restful one. I cannot thank them enough for being so kind.

Hi Traveler, Thank you so much for sharing you story! We are thrilled to hear that Sisi and Anya made such a postive impact and we will share this review with them! Thank you again for choosing 21c and we look forward to welcoming you back soon. 21c Team,

Not my vibe

트립어드바이저 평점 2.0/5

L3435VFjohnj Couples - TripAdvisor 인증 리뷰

Not my vibe. The hotel is like a 5 star model? The front desk staff were using their phones and didn’t want to offer help. The restaurant food was not good. The dishes were salty, tiramisu was okay. We had very burned toasts and sausage for breakfast and unsure why they would serve this to customers. The room is disgusting with gross carpet and bathroom with slippery shower floor and old looking tiles. The sofa in the room is also torn. The room we checkin to doesn’t look like the room we booked from pictures. Not sure what went wrong.

Hi Traveler, We are sorry to hear that we fell short on this visit. We appreciate the feedback and will use this to ensure the best experience for our future guests. Thank you again for your time.

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 425 리뷰 9.4/10 위치
  • 643 리뷰 8.4/10 객실
  • 686 리뷰 8.8/10 서비스
  • 274 리뷰 9/10 레스토랑
  • 201 리뷰 9.1/10 분위기
  • 201 리뷰 8.7/10 청결도
  • 163 리뷰 9.1/10 음료
  • 155 리뷰 7.9/10 편의 시설

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