21c Museum Hotel Louisville

Nota de clientes de Avis (Clasificación de ALL) 4.6/5 1.619 opiniones

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Descripción

Extras del hotel

  • Combines contemporary art, bespoke design and a chef driven restaurant

  • Innovative American cuisine at award winning Proof on Main Restaurant

  • Over 9000 sq. ft of Gallery and Public space featuring contemporary artwork.

  • Custom-designed furniture, comfortable beds, plush robes, and Malin + Goetz bath amenities.

  • 21c Louisville was designed to reflect both its historical bones and its contemporary new life

Nuestros alojamientos

Localización del hotel

21c Museum Hotel Louisville

700 West Main Street
40202 LOUISVILLE
EEUU

GPS:38.2567817, -85.7617756

Servicios hoteleros

Registro a partir de - Salida hasta

En las instalaciones
  • Restaurante
  • Accesible para silla de ruedas
  • Wifi
  • Aire acondicionado
  • Bar
  • Salas de reunión
  • Instalaciones libres de humos
  • Servicio de habitaciones

PROOF ON MAIN

Ofrecemos platos sabrosos con sabor local debido a nuestro compromiso hacia la producción de la zona. El bar es un lugar de reunión local y cuenta con más de 120 whiskeys de Kentucky

Valoraciones de nuestros huéspedes

Valoraciones de nuestros huéspedes

Valoraciones 100% certificadas de huéspedes que verdaderamente se alojaron con nosotros

Más información

Clasificación de ALL  4.6/5  1.619 opiniones

Valoración de TripAdvisor  4.5/5  1.933 opiniones

moment original et plaisant

Nota de Tripadvisor 5.0/5

globtrottreuse Valoración certificada de TripAdvisor

Une expérience inédite que cet hôtel musée, qui permet de changer de dimension et de se laisser transporter. Venez passer un moment original et plaisant. Accueil chaleureux et professionnel, ambiance déroutante et particulièrement confortable.

Didn't want to leave!

Nota de Tripadvisor 5.0/5

lovetravelfoodwine Valoración certificada de TripAdvisor

Seriously fabulous experience! Drive up and greeted by valet, walk inside an art museum and the desk clerk cheerfully explains everything, shares tickets for free drinks from the bar and we are off to our wonderful room. We spent the evening exploring the art, including in the hallways, the elevators and the public bathrooms. Then had dinner in the hotel restaurant and every item we ordered was fresh and full of flavor, beautifully presented. Topped off the evening with an after dinner drink and more time with the art. Can't wait to stay at more 21c hotels around the midwest!

All that glitters is not gold.

Nota de Tripadvisor 2.0/5

590bethm En pareja - Valoración certificada de TripAdvisor

Looks great. But hollow on the inside. Yes hotel is clean. Rooms are very nice. But the service is lacking. No complimentary coffee for guests. The rooms operate on an eco friendly cooling system and are warm- unlike the lobby. Overall a meh experience- not worth the cost.

Hi Traveler, Thank you for taking the time to share your feedback. I am glad to hear that you enjoyed the clean room. Our complimentary coffee is in-room Lavazza pods, but drip coffee is only available in the restaurant for purchase. Our guestroom HVAC is connected to a Honeywell energy management system which does have an affect on the room when in unoccupied status but should catch up quickly once re-occupied, we have this program at all 21c's and it is part of our sustainability efforts. Thank you again for taking the time to share your experience and we hope that we may welcome you back in the future. Andrew Carter | General Manager acarter@21cHotels.com 21cLouisville.com

Peculiar hotel experience - would not return

Nota de Tripadvisor 2.0/5

Christine C Valoración certificada de TripAdvisor

During our recent stay at 21c Museum Hotel in Louisville, we had some positive experiences but also encountered significant issues that completely marred our visit. On the positive side, the food and cocktails at Proof on Main were fantastic. The staff at the restaurant as well as the the friendly doormen, contributed positively to our stay. We also appreciated the art gallery, a highlight from our previous visit, which once again added a unique touch to our experience. Our room was clean and spacious with a comfortable bed, meeting our expectations. However, upon checking in, we discovered that the perks we were entitled to through our booking with a travel advisor, such as breakfast, property credit, and room upgrade, were not initially applied. The front desk eventually resolved these issues by providing breakfast vouchers and confirming our upgrade, though the lack of initial acknowledgment was disconcerting. Additionally, when we checked out, the property credit was not applied which added our frustration after the experiencing the peculiar situation below. Unfortunately, a troubling incident involving my missing purse from our hotel room overshadowed our stay. Despite our assurances that it was likely taken by accident with the linens, the hotel's handling of the situation was extremely poor. We spent considerable time dealing with the front desk, cancelling credit cards, and worrying about the lost purse, which significantly affected our trip. Although the purse was eventually returned, the staff's reluctance to take responsibility and the persistent issues with our booking perks left us with a negative impression of the 21c Hotel brand. Over a week later, I still have not received a response from management about our experience. We will not be back nor will we recommend 21C to others.

Dear Christine Cicio, Thank you for taking the time to share your feedback. I truly appreciate the details that you have provided. I am glad to hear that you did have some positives on your visit. The credit not being applied and the purse situation, understandably was frustrating to say the least. I am meeting with the team to discuss what happened and how this can be handled better in the future. How often do you come to Louisville? I would like to make it up to you on a future trip with a special welcome back rate and F&B credit, and I will ensure you are in our best. Thank you again for sharing your feedback, we will use this to ensure the best experience for our future travelers. Andrew Carter | General Manager acarter@21cHotels.com 21cLouisville.com

Concepto Museo Hotel, Ubicacion, Servicio e instalaciones

Nota de clientes de Avis 5.0/5

Magdalena S. Negocios - Comentarios confirmados ALL

EXCELENTE!!

Estimado/a Madgdalena S., Le agradecemos enormemente sus comentarios en relación a su estancia en 21c Museum Hotel Louisville. Es siempre un placer recibir comentarios positivos. Haremos extensivos sus agradables observaciones a nuestro equipo. Estoy seguro que estos comentarios servirán de estímulo a todo nuestro equipo ya que continuamente se esfuerza en mejorar la calidad de nuestros servicios. Agradeciéndole una vez mas que haya compartido su experiencia con nosotros y esperando que su próxima visita sea tan agradable como la previa. Reciba un cordial saludo. Andrew Carter | General Manager ac… 21cLouisville.com

En colaboración con TripAdvisor

Calificaciones de nuestro hotel de usuarios de otras webs

  • 415 opiniones 9.1/10 Ubicación
  • 673 opiniones 8.2/10 Habitación
  • 709 opiniones 8.6/10 Servicio
  • 316 opiniones 8.6/10 Comida
  • 239 opiniones 9/10 Ambiente
  • 204 opiniones 9.1/10 Limpieza
  • 164 opiniones 7.8/10 Instalaciones
  • 154 opiniones 9.1/10 Bar y bebidas

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