คะแนนความคิดเห็นจากแขก (เรทติ้งบน ALL) 4.2/5 รีวิว 1,138 รายการ
Sleep at a contemporary art museum.
Located in the heart of Chicago just steps from the famed Magnificent Mile.
Unforgetable venues. Unforgetable events.
Relax with Art! The Spa at 21c is the perfect place and offers a range of treatments.
Lure Fishbar is a a seafood restaurant offering not only the freshest fish selections from around the world but also a complete raw bar with rotating oyster selection, and a world class sushi program.
เช็คอินตั้งแต่ - เช็คเอาท์ได้ถึง
The 297 guest rooms and suites at 21c serve as a sanctuary from the art and activity that fills the galleries and vibrant spaces in and surrounding the property. Designed by Deborah Berke Partners, the rooms have high ceilings, contemporary furnishings, and large windows. The comfortable beds and thoughtful touches, such as plush robes and Malin + Goetz bath amenities, will leave you feeling restored.
ความจุจำนวนผู้เข้าร่วมงานสูงสุด: 250 คน
ความจุจำนวนแขกสูงสุดสำหรับงานจัดเลี้ยง: 160 คน
Wish the front desk is more friendly
ZDK2021 21/11/2021 รีวิวที่ได้รับการรับรองจาก TripAdvisor
I did tons of research before choosing this hotel. I have stayed many 21c before staying at Chicago 21c. I called the front desk two nights before I arrived, I got the confirmation the pet fee was waived and I also found a confirmation from Chicago 21C’s website the pet fee was waived. When I checked in, the front desk staff rudely told me it was not( there was so many ways to say no, but they chose the rude and disrespectful tone!). I pulled my phone record and the 21c Chicago website, showed all the proof to the staff, they didn’t want to acknowledge the situation and continuously argued with me that I was wrong. They finally decided to waive the fee. Later on, the same staff saw me walking through the lobby, waived me down, and told me I was wrong AGAIN after waiving the fee. What kind of customer service is that? All the bad reviews about this hotel is related to their front desk, why Accor continues ignore those bad reviews? I completely understand this world is under-staffed, however, why would any customer should put up with such terrible service when they check in. I am still giving this place a four-star for their perfect location and convenient self-parking garage. Their room is clean! Accor and 21c, please hold your employees accountable or it will damage your brand.
Chicago Birthday Trip!
LucasHopkins 21/10/2021 รีวิวที่ได้รับการรับรองจาก TripAdvisor
Thank you 21c Museum Hotel for such a wonderful stay! The art in the lobby was so fantastic that I am still telling my friends that weren't able to go about it and that they have to check out the hotel the next time that they make it Chi-Town! Also thank you the Global Sales and on property sales for making my birthday weekend so very special! I made sure to buy my green penguin and he is now a permanent resident in my home so I can always look back and remember this truly fantastic weekend! Thank you 21c Chicago and I'll see you next time I am in Chicago!
Traveler37817 22/09/2021 รีวิวที่ได้รับการรับรองจาก TripAdvisor
Perfect location for exploring the city. The exemplary service of Tom the engineer is the reason for 5 stars. He came up immediately to check my TV which didn’t display, assessed the problem,and brought up a new TV which had arrived the day before. He was friendly, efficient, and professional—-outstanding service. My only criticism—-the dark, dreary hallways (at least on 11th floor).
Chic hotel in Chicago
Eyrie-Fairy 11/09/2021 รีวิวที่ได้รับการรับรองจาก TripAdvisor
Hotel is chic and clean. Booked using All points as partial payment but full amount was kept on hold at check in. Good thing I inquired at check out and was corrected then. Will probably stay closer to the river where nice bars and restaurants are next time around.