Mercure Beijing Chang An West

大学室友来北京时预订的，给我的第一感觉是这个酒店的员工都非常热情，甚至是一个在前台扫地的阿姨（我在大堂站着等我同学，前台扫地的阿姨正好经过，然后非常热情的告诉我可以在休息区先坐一下），房间非常新， 非常干净，格局也非常喜欢。特别是床、卫生间和浴室。床特别软，床上用品看得出来也属于高档型的，特别是枕头，高度正好适合我。卫生间特别大，跟住过的其他酒店不一样，特别喜欢他们家浴室的喷头，非常舒服，回家后我也想把我家的改成那样的，总之值得推荐，我住的是行政间，不知其他的房间是不是也这样，反正我比较喜欢。

他们的环境挺好，酒店里面有园林绿化，服务员的服务很周到，亲切，设备也很齐全，房间里有电脑，吹风机提供，里面的卫生也做的很好，卫生非常的干净，装修，设计风格让人感觉特别的舒适，交通位置也很方便，出去坐车还是游玩都很便利，总之觉得各方面都还不错，都很满意。

装修没有什么特色，房间卫生挺干净的，特别宽敞，让人感觉很舒服，床也挺大的，房间设施挺齐全的，空调电视机化妆柜都有，卫生间进去没什么异味挺干净的，服务也挺好的，缺拖鞋或拿针线什么的，她都能帮你拿到。位置太方便了，在体育场对面，走路就能过去，性价比很高。

酒店设施陈旧，卫生间淋浴有问题，床有点硬，房间空气不好，地毯太脏，服务一般。隔音还差不多，没有用空调，不知道怎么样。总之，性价比有点低了。

Location: Our Driver had many complaints about its location, it is however close tothe tiananmen square. Our complaint is that there is really nothing much surrounding the hotel, no shops, nearest restaurant is about 3 blocks away, and as the hotel is situated on a minor road, it is dark and very quiet at night. Best to stay inddors. Rooms: If you are taking a Superior Executive Room, then yes, the rooms are quite well maintained and furnishings are relatively new and spacious rooms. Anything below that type of room(Deluxe or Superior room) , then you would find rusty bathroom showers and soap holders, poor water drainage in the showers, extremely dusty wardrobes, NO bath robes provided, torn carpets with large stains, re-used toilet-paper-thin bedroom slippers. Be warned: There is no air-conditioning or air ventilation of any kind if the temperature OUTSIDE the hotel is 26 degrees celcius and below. All you would then have for ventilation is a small little window that doesn't even open fully. Breakfast: Variety is ok, but less than other 4 star hotels in China I've been to. Always obtain a new pair of chopsticks from the buffett counter. Do not use chopsticks that are at the table you are seated. Why? Because when clearing tables, staff clear plates and drink glasses only. Waste is swiped onto the floor with a cloth, and their job is done. Place mats are not wiped and used chopsticks are simply placed back onto the chopstick holders. Food quality is good, but restaurant hygiene...... YUCK.