Mercure Penang Beach 4 estrelas

Nota clientes Avis (Classificação ALL) 4.1/5 1.138 comentários

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Mercure Penang Beach - Image 1
Mercure Penang Beach - Image 2
Mercure Penang Beach - Image 3
Mercure Penang Beach - Image 4
505 Jalan Tanjung Bungah, TANJUNG BUNGAH, 11200 PENANG, Malásia

Descrição

Extras do hotel

  • The rooms at Mercure Penang Beach feature breathtaking views of the Andaman Sea.

  • The hotel provides direct access to the beach.

  • Perfect for team building activities, leisure events and open concept weddings.

  • For alternative dining options, room service is available on site

  • Our accommodation is open for fully vaccinated guest with LOW RISK status on the MySejahtera.

As nossas opções de alojamento

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Localização do hotel

Mercure Penang Beach

505 Jalan Tanjung Bungah, TANJUNG BUNGAH
11200 PENANG
Malásia

GPS:5.4638, 100.3019

Telefone
Fax +60 4-371 8802

Serviços do hotel

Check-in desde as - Check-out até às

No local
  • Piscina
  • Estacionamento
  • Restaurante
  • Acesso para cadeiras de rodas
  • Centro de fitness
  • Wi-Fi
  • Ar condicionado
  • Pequeno-almoço
  • Bar
  • Salas de reunião
  • Propriedade 100% não fumadores
  • Serviço de quartos

The Ombak

Start the day with a tasty breakfast. Enjoy local Malaysian and International cuisine at The Ombak, which features stunning ocean views. Open for breakfast and lunch. Drive thru menu currently available.

Avaliações dos nossos clientes

Avaliações dos nossos clientes

Garantia de 100% de comentários de hóspedes que ficaram mesmo no nosso hotel

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Classificação ALL  4.1/5  1.138 comentários

Classificação do TripAdvisor  4.0/5  1.669 comentários

Certificado de excelência 2024

โรงแรมติดชายหาด บรรยากาศดี แต่เก่าไปหน่อย

Nota Tripadvisor 3.0/5

nixnaxnax Avaliação com certificação TripAdvisor

เป็นโรงแรมในเครือ Accor ติดหาดเลยครับ ไม่ค่อยมีคนไทยพักเนื่องจากไกลจากเมืองหน่อย แต่ผมมาพักผ่อน เอางานมาทำเลยมาพักที่นี่ โรงแรมค่อนข้างเก่าครับ ส่วนใหญ่เป็นครอบครัวพาเด็กมา หรือเป้นคนที่มาสัมมนามากกว่า ห้องพักใช้ได้ เตียงนุ่มสบาย ชักโครกมีสายชำระ แต่อาจจะเก่าไปนิดนึง และผนังห้องค่อนข้างบาง ได้ยินห้องข้างๆคุยกัน อาหารเช้ามีไม่เยอะ พอทานได้ รสชาติกลางๆ ยิมค่อนข้างร้อนเนื่องจากอยู่ติดหาด ขอค่อนข้างน้อยครับ สระว่ายน้ำไม่ใหญ่มาก มีไว้สำหรับครอบครัว ชายหาดสะอาดดีครับ เหมาะกับการเดินเล่นริมหาด

Dear Wattanin, Thank you for your feedback. We’re glad you enjoyed the comfortable bed and clean beach, but we understand your concerns about the hotel’s age and gym conditions. Your comments are helpful as we strive to improve our facilities. We hope to welcome you back for an even better experience! Sincerely, Gerard Chan Resort Manager

Vraiment pas terrible…

Nota Tripadvisor 3.0/5

EmmaMorinDesaivres Romântica - Avaliação com certificação TripAdvisor

Nous avons réservé pour trois nuit et avons pris une chambre donnant sur mer et heureusement car les chambres donnant de l’autre côté sont en fait direct sur une voie très chargée en circulation et donc c’est extrêmement bruyant donc pour un hôtel en bord de plage c’est fort dommage si on cherche du repos et du calme. Nous sommes arrivés vers 19h et la chambre n’était pas prête. Nous sommes donc allés boire en attendant. Les sièges et les tables sont juste tout le temps sales. C’est pas nettoyé entre les clients une honte et idem au restaurant ! L’hôtel est dégoûtant je ne parle même pas des WC dans les parties communes… À l’accueil de l’hôtel ne comptez pas vous prévaloir de votre statut il n’y a pas le comptoir. Le Check in dure une éternité on a même pas le sentiment d’être les bienvenus. En ce qui concerne la piscine elle est jolie mais calme à peine deux heures par jour. La plage est petite mais elle a le mérite d’exister et d’être privée. Après comptez 5 transats pour 60 chambres… La mer est très sale et il y à beaucoup de méduses. Pour terminer sur l’hôtel en lui même il est totalement non fumeur et nous avons eu la désagréable surprise qu’un soir le bar soit carrément fermé car il y avait un événement donc bah vous n’avez rien à faire. Hôtel franchise et très mal géré on est loin du standing Accor. Le petit dej pas terrible voir même pas top du tout et idem pour le buffet proposé le soir uniquement. Les chambres par contre sont bien. Dommage qu’il n’y en ai aucune équipée de balcon. Les salles de bains sont petites mal ventilées et vétustes. En conclusion ce n’est pas très cher mais zéro service, propreté qui laisse à désirée, personnel pas professionnel de tout et installations vétustes… on doit trouver facilement bien mieux à Penang !

Dear Emma, Thank you for sharing your experience with us. We truly value your feedback as it helps us improve our services and facilities. We are sorry to hear that your stay did not meet your expectations, particularly regarding the noise levels, cleanliness, and overall service. Your comments about the bar closure, pool access, and the state of the common areas have been noted, and we will address these concerns with our team. While we are pleased to hear you found the rooms comfortable, we regret that other aspects of your stay were disappointing. We strive to maintain high standards in all areas, and your feedback will be instrumental in identifying areas for improvement. We hope to have the opportunity to welcome you back in the future and provide a much better experience. Sincerely, Gerard Chan Resort Manager

Good servis

Nota Tripadvisor 5.0/5

Discover08684277621 Avaliação com certificação TripAdvisor

The best hotel. Sepanjang saya menginap layanan staff memang baik. Semua feseliti hotel kemas dan bersih. Saya akan menginap lg jika ke pineng

Dear valued guest, Thank you for sharing your positive review of Mercure Penang Beach Hotel! We are thrilled to hear that you had a wonderful experience during your stay and that you found our staff service to be good. It is our top priority to provide excellent service to all of our guests, and we are delighted to hear that we met your expectations in this regard. We are also pleased to hear that you found all of our hotel facilities to be neat and clean. Maintaining a high standard of cleanliness is essential to us, and we are glad that you noticed and appreciated our efforts in this area. It would be our pleasure to welcome you back to Mercure Penang Beach Hotel if you visit Penang again. Thank you for your kind words, and we look forward to hosting you for another great stay in the future! Sincerely, Gerard Chan Resort Manager

Природа и пляж!

Nota Tripadvisor 4.0/5

klaster612 Avaliação com certificação TripAdvisor

Однозначные плюсы - расположение у живописного пляжа и вид на море. Красота начинается сразу от рецепшен. Большая терраса языком выходит к морю - красота. Номера неплохие. Те, что с видом на море очень тихие. Персонал услужлив. Ресторан сносный. Завтраки приличные. А вот чтобы кто-то вечером ужинал, я почти не видел. Убирают неплохо. Не понравились менеджеры на приеме. Вернее одна из них - большой начальник, которому наплевать на клиентов. Не буду вдаваться в подробности, но она нас, путешественников привыкших к проблемам, огорчила. Вода в море теплая, дно не везде песчаное, есть выходы камней. Детская игровая вообще плохая. Игрушек нет. Бассейн не успевает прогреваться за день. Прохладный для детей. Проблема со стоком воды в умывальнике. Очень плохой сток. Судя по всему везде в номерах. Сантехник много раз приходил к нам и в соседние номера. Очень неудобный умывальник. Кран стоит низко и очень близко к задней стенке мойки - струя воды в двух сантиметрах. Руки помыть очень сложно. Почему хозяева НИКОГДА не вникают в эти мелочи, которые на самом деле мелочами не являются? Четыре поставил только за природу, пляж и локацию.

Dear Klaster612, Thank you for sharing your detailed feedback about your recent stay. We are pleased to hear that you appreciated the location near the picturesque beach, the sea view, and the beauty of the large terrace facing the sea. We are glad to know that you found the rooms with sea views to be quiet, the staff to be helpful, and the breakfast to be decent. We apologize for the issues you encountered during your stay, particularly with the reception managers and the problems with the children's playroom, pool temperature, water drainage in the sink, and the uncomfortable washbasin. Your feedback is valuable to us, and we will address these areas with the relevant teams to make improvements. We are sorry to hear that your experience was not entirely satisfactory and that you encountered challenges that affected your stay. We appreciate your feedback about the nature, beach, and location, and we will strive to enhance the overall guest experience. Thank you for choosing to stay with us, and we hope to have the opportunity to welcome you back for an improved experience in the future. Sincerely, Gerard Chan Resort Manager

Poderia ser melhor

Nota Tripadvisor 3.0/5

Patricia S Avaliação com certificação TripAdvisor

Hotel agradável, um pouco longe do centro quartos confortáveis e limpos os empregados são simpáticos e antenciosos Denota-se algum descuide com a zona da praia o que de fato é lamentável e que não ajuda muito na qualidade do hotel em sis

Dear Ms Patricia, We were truly honoured that you spend your time at Mercure Penang beach and delighted to see you enjoy your stay. I apologize for the problems that you encountered during your last stay. This is not the type of review that we like to see, and I assure you that we will be looking into each point that you have made. Thank you for staying with us, We look forward to welcome you again for your next visit in Penang. Kind regards, Dennis Dillon (Front Office Manager)

Em parceria com TripAdvisor

Outros utilizadores da Web classificam o nosso hotel

  • 1.551 comentários 7.7/10 Localização
  • 2.526 comentários 7.8/10 Quarto
  • 1.608 comentários 6.5/10 Serviço
  • 50 comentários 5.2/10 Internet
  • 1.104 comentários 6.6/10 Limpeza
  • 1.096 comentários 8.8/10 Praia
  • 837 comentários 6.3/10 Pequeno-almoço
  • 632 comentários 5.2/10 Comida

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Preço a partir de, por 1 noite para 1 pessoa na categoria de quarto próximo do preço, excluindo serviços auxiliares, excluindo pequeno-almoço. Corresponde ao preço público mais baixo incluindo todas as taxas (Determinadas taxas podem ser pagas à chegada ao hotel (por exemplo, a taxa de estadia) segundo os regulamentos locais em vigor.) do alojamento em causa, encontrado hoje no site https://all.accor.com/, para uma estadia de uma noite nos próximos 20 dias. Variável consoante o período e a disponibilidade. O preço é garantido apenas no momento da reserva. Qualquer reserva (no estrangeiro) deve ser paga na divisa do país onde o hotel se localiza. Apenas é garantido o valor confirmado no momento da reserva na divisa do país onde o hotel está localizado. Damos-lhe uma indicação de estimativa da conversão na sua moeda, mas não é contratual. No momento do pagamento, o seu banco pode cobrar despesas bancárias e/ou taxas de câmbio.