Mövenpick Waterpark Resort & Spa Soma Bay 5 星

客户意见评级 (ALL 评级) 3.9/5 237 评论

保证最优惠房价
Mövenpick Waterpark Resort & Spa Soma Bay - Image 1
Mövenpick Waterpark Resort & Spa Soma Bay - Image 2
Mövenpick Waterpark Resort & Spa Soma Bay - Image 3
Mövenpick Waterpark Resort & Spa Soma Bay - Image 4
Km 49 Hurghada Safaga Hw, Soma Bay, Red Sea, 847115 Hurghada, 埃及

描述

酒店其他优惠

  • Secluded area

  • Located directly on a golden sandy beach

  • Spa

  • International a la carte restaurants

  • Three swimming pools and one kids' pool

我们的客房

酒店位置

Mövenpick Waterpark Resort & Spa Soma Bay

Km 49 Hurghada Safaga Hw, Soma Bay, Red Sea
847115 Hurghada
埃及

GPS:26.8273863384281, 33.93802847178845

电话
传真 +20 65 3260855

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 停车
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无线网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 客房服务

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  3.9/5  237 评论

TripAdvisor 评级  4.3/5  3,672 评论

Amazing resort and team

Tripadvisor 评级 5.0/5

Florina G 经 TripAdvisor 认证的评论

An excelent experience with an amazing staff- all the members of the team were real professionals, warm, friendly and welcoming! The “home” feeling is a real one, not just nice word! Mr.Mina- big congrats for the extraordinary team you build and for the improvements of the resort! Will definitely come back 🙏 big thanks!

It was very nice at the Movenpick hotel.

Tripadvisor 评级 5.0/5

Claudiu I 经 TripAdvisor 认证的评论

The rooms were very clean and Mouhamed cleaned the rooms very well. The food was very good and the pool was clean and heated. The table service was very nice, and the waiters were very kind. The performances were beautiful and the singers were very talented.

Great gym Movenpick soma Bay

Tripadvisor 评级 5.0/5

Yassin M 经 TripAdvisor 认证的评论

This gym is very good and very clean and a respectful and friendly gym coach. Also clean weights and it is in located in Mövenpick someday. Come check it out!

Thank you

Tripadvisor 评级 5.0/5

Amr A 经 TripAdvisor 认证的评论

I had a great time and I had an awesome workout and the trainer is really nice and helpfull and all the workout equipment is very well made as well as the area itself

Not a 5 star resort by global standards - book with your eyes open!

Tripadvisor 评级 2.0/5

LFC_10 经 TripAdvisor 认证的评论

This review is really aimed at Accor Hotels / Movenpick Group. If they are comfortable that this property represents their brand then I would first be very surprised, and secondly I would be very disappointed. I am writing this from the perspective of someone who has travelled a lot and stayed at 5 star resorts and premium hotel brands around the world. This resort is at best a low end 4 star and should not be advertising itself as a 5 star resort under the name of a global premium brand. Main issues as follows - 1) Staff - There are some notable exceptions, and for them I feel sorry because they are really trying to provide a good service (Zain who is the manager in the buffet restaurant for example. Ahmed who cleaned a lot of the rooms on our floor. There are others as well). However, a lot of the staff have very little idea about customer service. They seem to resent the guests, or at least serving them. They serve with the minimal care and effort. I even had examples of staff outright lying to me because they couldn't be bothered to make a little effort (for example saying they had run out of lemon slices for my drink, when 15 mins prior another bar tender had opened a fridge with lots of lemons in it. This one individual just couldn't be bother to slice a lemon for my drink). There were so many examples during our stay where we, and other guests around us received customer service which literally left us speechless and looking at each other to say "did that just happen?". In the end you just give up and laugh at what is happening. 2) Language - The staff's ability to communicate in English is generally very limited to non-existent. This makes it incredibly difficult to achieve anything. In the end due to language barriers you grudgingly accept a poor level of customer service. This shouldn't be the case for an international premium brand hotel. 3) Rooms - Whilst the quality of the outdoor landscaping, pool areas and cleanliness of the beach was a plus, the standard of the bedrooms is very poor. We paid a premium for the higher end rooms (suites facing the sea) and couldn't believe how limited the rooms were in terms of quality and features. 4) Drinks - We had the all inclusive package. The drinks menu advertises popular cocktails such as cuba libre and whiskey sour. Neither of these, for example, were made at anywhere near the standard one would expect from a 5 star resort. For example, the cuba libre was often just a random unmeasured quantity of rum with coke poured on top. No crushed ice, no twist of lime, no measuring the balance of spirit plus mixer. 5) Spa - The on-site spa, which we were told is run by an independent third party and nothing to do with the hotel, is shockingly poor. The quality of the treatments was laughably poor. The lady who runs the spa has a real attitude problem and again seemed to treat us, her paying customers, with contempt.

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其他网络用户评价我们的酒店

  • 571 评论 8.1/10 位置
  • 1,070 评论 7.3/10 房间
  • 3,170 评论 8.9/10 服务
  • 55 评论 8.4/10 上网
  • 1,031 评论 8.7/10 设施
  • 659 评论 9/10 游泳池
  • 659 评论 7.3/10 清洁度
  • 580 评论 8.5/10 氛围

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