Mövenpick Waterpark Resort & Spa Soma Bay

客户意见评级 (ALL 评级) 4.1/5 734 评论

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Mövenpick Waterpark Resort & Spa Soma Bay - Image 1
Mövenpick Waterpark Resort & Spa Soma Bay - Image 2
Mövenpick Waterpark Resort & Spa Soma Bay - Image 3
Mövenpick Waterpark Resort & Spa Soma Bay - Image 4
Km 49 Hurghada Safaga Hw, Soma Bay, Red Sea, 847115 Hurghada, Egypt

描述

酒店其他优惠

  • Secluded area

  • Located directly on a golden sandy beach

  • Spa

  • Watersport activities

  • Three swimming pools and one kids' pool

我们的客房

酒店位置

Mövenpick Waterpark Resort & Spa Soma Bay

Km 49 Hurghada Safaga Hw, Soma Bay, Red Sea
847115 Hurghada
Egypt

GPS:26.8273863384281, 33.93802847178845

电话
传真 +20 65 3260855

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 停车
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无限网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 客房服务

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.1/5  734 评论

TripAdvisor 评级  4.5/5  3,384 评论

Animation team 💪✴️💞❤️❣️

Tripadvisor 评级 5.0/5

Mohamed K 家庭住宿 - 经 TripAdvisor 认证的评论

The most amazing experience ever with the most amazing animation team ever here in movenpick somabay with the most amazing team leader Ahmed eljoker Thank you guys for all of that 🙂🙏❣️ and all the section was great amazing time spending with you all

Dear Mohamed K Thank you very much for your comments regarding your stay at Movenpick Soma Bay. We are very happy about your review. We will, of course, be happy to pass on your positive comments to the employees concerned. Your satisfaction is the best reward for our employees who work day after day to offer you an impeccable service. We hope to welcome you again soon. Best regards Liubov Faustova Guests Experience and Quality Manager Mövenpick Waterpark Resort & SPA Soma Bay

Hello. This hotel is not 5 star (3.5-4 star).

Tripadvisor 评级 2.0/5

Evelin S 经 TripAdvisor 认证的评论

Hello. This hotel is not 5 star (3.5-4 star). There are several good and bad things about this hotel. -Rooms are old and needs to fix and renovate. Some items in room 3073 was broken and balcony chairs were dusty. We stayed with family 2 adults and 2 kids and booked Deluxe room and after arrival there was no sheets and towels for kids. I had to ask 4 times from reception and finally contact with travel agency to get items to the room in next day. So first day we did not have sleeping, washing items for kids. -Reception personal is unfriendly and do not care about customers. -Food quality is very poor, lunch leftovers they serve at dinner and food is not tasty, 5 star hotel should offer better quality. A la carte restoran food was not so good also, so you can fix this. Another adult got Diarrhea :( -Ice cream they serve only 1 hour in day and this is ordinary. +Waterpark (Splash Mania) is great and have lot of attractions, but water is not so warm. +Hotel garden and beach is nice. +Only omelette were good! Food is better in Mamas Eatery. +All other stuff (entertainment persons, restaurant people) was very nice, friendly and helpful. I have been SUNRISE Diamond Beach Resort ★★★★★, which is 5 star and that was times better, so there is lot of things to fix.

Dear evelins747 Thank you for taking the time to tell us about your experience at the Mövenpick Waterpark Resort & SPA Soma Bay. It is making us sad that your experience did not meet your expectations in some feeds; At Movenpick, we strive to provide a superior service experience for every customer; therefore, your feedback is very important to us. Please rest assured that we are responding appropriately to address the adequate comments and prevent future occurrence. We appreciate you are sharing your concerns. Best regards Liubov Faustova Guests Experience and Quality Manager Mövenpick Waterpark Resort & SPA Soma Bay

Good hotel for surfers

Tripadvisor 评级 5.0/5

annabE9397EU 家庭住宿 - 经 TripAdvisor 认证的评论

I recently stayed at the Movenpick Waterpark Resort & Spa Soma Bay, and I was absolutely thrilled! The friendly staff, well-maintained grounds, and fantastic water park for kids made my experience unforgettable. The beach with its soft sand and gentle entry into the sea was simply perfect! The only area for improvement would be the variety of food. Overall, it’s a great place for a family vacation! There is a very good wind surfing spot in 1,5 km.

Dear annabE9397EU Thank you very much for your comments regarding your stay at Movenpick Soma Bay. We are very happy about your review. We will, of course, be happy to pass on your positive comments to the employees concerned. Your satisfaction is the best reward for our employees who work day after day to offer you an impeccable service. We hope to welcome you again soon. Best regards Liubov Faustova Guests Experience and Quality Manager Mövenpick Waterpark Resort & SPA Soma Bay

A good experience

Tripadvisor 评级 5.0/5

Romany A 经 TripAdvisor 认证的评论

The hotel is amazing The staff is very good &helpful especially Mr. Shady Zakaria ( He can find a solution for any problem ) and he is very caring for the guest Food quality and diversity 👌 ✨️ 😋 ❤️ are very good We will come again soon and I will recommend 👌 this hotel

Dear168romanya Thank you very much for your comments regarding your stay at Movenpick Soma Bay. We are very happy about your review. We will, of course, be happy to pass on your positive comments to the employees concerned. Your satisfaction is the best reward for our employees who work day after day to offer you an impeccable service. We hope to welcome you again soon. Best regards Liubov Faustova Guests Experience and Quality Manager Mövenpick Waterpark Resort & SPA Soma Bay

Quite good hotel, but 70% of the rooms without balcony

Tripadvisor 评级 4.0/5

Ionel O 经 TripAdvisor 认证的评论

On our first trip to Egypt, we stayed 7 nights in this hotel after mid-October 2024. Although we requested at the reservation to Jeka to have rooms next to each other and not facing the grill or the outdoor AC units, we received both rooms above the grills, where in each in the evening they smoked us. In the first day we change th e rooms and received a room with a balcony on the other side of the hotel and one without a balcony about 15 meters away from the grill. The wind blew through the window of the room without a balcony, no matter how well you closed the window. Also, by the sea, having rooms without a balcony where you can dry your bathing suits or wake up and stay in the morning to drink a coffee is something unheard of for us. Apart from these problems, the hotel is clean, the rooms are cleaned and the sheets are changed every day. In the room you had 2 bottles of 0.5 liters of flat water, a kettle, 2 empty mugs and bags with tea and coffee (sugar, coffee cream). There was little plain water because, attention, we were brushing our teeth with plain water, not with the water from the sink, but we filled the bottles at the beach from the cans. At the hotel there is a pharmacy where you can find Antinal syrup for children for about 8-9 euros or a pack of 24 capsules (10 euros) for adults in case you have stomach problems. Those there recommend taking 2 pills a day as a precaution or 4 pills if diarrhea has set in. But we had no problems. Also in the hotel is an ORARIS MARKET store with all kinds of products, glasses, souvenirs, cola, chips, beach toys for children, etc. The owner is also the one who sells and his name is ADAM and he is very kind and nice. You can negotiate with him and he makes you convenient prices for both parties. At the hotel's main restaurant, you could find fish, chicken, fruit salads and many other different dishes every day. You couldn't help but find something you liked, but they didn't have fries, which my kids really like. You asked the waiters and they served you with cola, white, rosé or red wine and beer. At your discretion you had water, apple and orange juice, coffee and teas. One day I found a moldy bun that I gave to the manager and I recommended that he check all the buns so that there are no more. The managers walked among the tables and put the waiters to work, you never saw one sit down. As soon as you left the table, they immediately cleaned the table, and when you entered the restaurant, the managers asked you how many people there were and led you to the right table. I found fries at the restaurant at the water park (slides) and at the restaurant on the beach where we used to eat for lunch. At the restaurant at the slides there is a Chef named Roger (very idiotic) who once brought us cold food for all of us because he didn't want to bring us pizza, pasta, burger or potatoes in turn as they were ready. Several people had discussions with him on this topic and because they forgot to bring something. There was also a rule that each person could give only one order, but I can understand that because many people left the food on the plate. One day they brought me a pizza with a missing edge as if someone had torn that part off and I gave it back to them. After 2 days we gave up going there and ate at the restaurant on the beach where you served yourself whatever you wanted. The water at the slides was quite cold, to me it seemed colder than sea water. The weather was warm, 28-32 degrees, without clouds in the sky and a lot of wind. It was great for those with Kites. We had all inclusive and we made friends with another family who had half board and paid for lunch and everything they bought at the bars, including the one at the beach. I do not recommend half board. The staff was very kind and many times they would take the towel from your hand and put it on the sunbeds so that you could give them a tip. If you didn't grab it well from the deckchair, the wind would blow it away. I recommend the hooks for hanging towels on the deckchairs, no matter how windy it was there. At the beach, you could find free sunbeds even after 9 o'clock, probably because many were going on excursions. We stayed at the beach until 6 p.m., and the bar was open from 10:00 a.m. to 6:30 p.m. There were flat water cans at the beach where you could fill your bottles if you wanted to supplement the water in your room. We also made friends with an older family who stayed only one day in the hotel, for the rest they visited the Pyramids, Luxor, the Valley of the Kings, Cairo and they said that if we ever want to go, we shouldn't go with the children after us because it's tiring , hot, windy, a lot of dust, bad smell and a lot of dust and sand gets everywhere.

Dear IonelO Thank you very much for your comments regarding your stay at Movenpick Soma Bay. We are very happy about your review. We will, of course, be happy to pass on your positive comments to the employees concerned. Your satisfaction is the best reward for our employees who work day after day to offer you an impeccable service. We hope to welcome you again soon. Best regards Liubov Faustova Guests Experience and Quality Manager Mövenpick Waterpark Resort & SPA Soma Bay

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其他网络用户评价我们的酒店

  • 418 评论 7.9/10 位置
  • 865 评论 7.1/10 房间
  • 1,908 评论 8.4/10 服务
  • 71 评论 7.8/10 上网
  • 783 评论 8.7/10 设施
  • 534 评论 7.2/10 清洁度
  • 448 评论 8.8/10 游泳池
  • 168 评论 8.3/10 运动休闲

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