赫尔格达美居酒店 4 星

客户意见评级 (ALL 评级) 4.5/5 585 评论

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Safaga road km 12, 0 赫尔格达, 埃及

描述

酒店其他优惠

  • 免费停车位

  • 家庭房

  • 室外游泳池

  • 配备免费无线网络。在接待处

我们的客房

酒店位置

赫尔格达美居酒店

Safaga road km 12
0 赫尔格达
埃及

GPS:27.132575, 33.828042

电话

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 停车
  • 穿梭巴士
  • 餐厅
  • 轮椅可通行
  • 无线网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 客房服务

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

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ALL 评级  4.5/5  585 评论

TripAdvisor 评级  4.6/5  8,067 评论

Don’t stay here >consider bad reviews first-not worth money- mercure changing to Movenpick

Tripadvisor 评级 1.0/5

P M 经 TripAdvisor 认证的评论

While this hotel Mercure is changing to Movenpick! I would like to inform anyone thinking to pay four hard earned money on another hotel, some tips on similar hotels below vvv We were reluctant to book Mercure due to bad reviews, while we enjoyed our first few days we were soon disappointed by unruliness Egyptian national big family group. Checking in: we checked in online, but reception takes long, with long queues annd small room due to refurbishment, and it not so smooth. The room is nice, facilities are nice and small which we like. Breakfast and dinner are nice, lunch is to be desired. WiFi is terrible even in the rooms, cuts off and low. Had to use our roaming many times. Kids club and activities are nice and the staff are very nice. Nearby horse/camel stable are great, we used them 3 times. No complaints. Funfly water sports was great, we went snorkeling. Spa was nice, small but overall nice. Further into our stay we upgraded. No problem for us. However, when you see other local Egyptian family up to 9 persons on B&B package according to their wrist bands, trying to sneak free food from snack bar and eating it in the main swimming pool, while fully clothed women and men alike. At first they are turned away by snack bar staff then management allows them. Tourists filming in disgust and complaints go unnoticed! Staff claim there’s a misunderstanding, these mentioned guests pay by check for food/beverage which is nonsense as it costs up to 1,000 LE x 9 for dinner and snack bar individual prices. Do you think local Egyptians will pay his much???? Yet they happy to charge us foreign/europeans! Save your money on other hotels nearby. We love Hurghada, Tips on nearby hotels book early for good deals->>>we previously had excellent services in Jaz hotels Makadi, Rixos and tropital, beaches in those hotels better kept than Mercure soon to be Movenpick.

Good

Tripadvisor 评级 5.0/5

Sara B 经 TripAdvisor 认证的评论

Mercure hotel is amazing, I travelled alone and they made me feel like at home! The buffet it has a lot of variety, the waiters take care of you everyday with a big smile. The private Beach full of fish to snorkel, the pools and all the bars are just perfect. Lasta but not least... Animation Team is great! Always dancing, trying to make you feel Happy and confortable... Yesterday I went party to Hurghada and It was the BEST night ever!! Thanks CJ and Kadir! :)

Mercure hotel review

Tripadvisor 评级 5.0/5

madanur1999 经 TripAdvisor 认证的评论

Very nice hotel, very nice bulding, the workers are super friendly , thank you Cj kimmich from the animation team he was very kind!!!

Dear Valued Guest, Thank you for your kind words regarding your recent stay at Mercure Hurghada Hotel. We are delighted to hear that you appreciated our facilities and the friendliness of our staff, especially Cj Kimmich from the animation team. Your feedback is invaluable to us. Kind Regards Bassant Saad Guest Experience Manager

So good

Tripadvisor 评级 5.0/5

Andrei Vlad M 经 TripAdvisor 认证的评论

Super staff, especially the entertainment staff (CJ is VIP), good food, clean( very important for my family). All in all it was pleasant time here!

Dear Andrei Vlad M, Thank you for your kind words regarding our staff, especially CJ from the entertainment team. We are delighted that you enjoyed the food and found our facilities clean, as we strive to provide a pleasant experience for all our guests. Best regards, Bassant Saad Guest Experience Manager

Goooood❤️

Tripadvisor 评级 5.0/5

SANDRA R 经 TripAdvisor 认证的评论

We stayed at Mercure Hurghada and were very satisfied with our stay. The hotel has a large, well-maintained and green territory, with everything thoughtfully designed for a comfortable holiday. The rooms are spacious and clean, with comfortable beds, and housekeeping is done daily and to a high standard. The food was pleasantly diverse: there was always a good selection of meat and fish dishes, fresh vegetables, fruits, and delicious desserts. Special mention goes to the breakfasts — filling and varied. The staff in the restaurants and bars are polite, attentive, and always ready to help. The hotel beach is excellent: wide, clean, with a gentle entrance into the sea. There are coral reefs, so you can enjoy snorkeling right by the shore. There are plenty of sun loungers, and it’s always easy to find a free one. The sea is clean and warm. The animation is unobtrusive but enjoyable, with daytime activities, evening shows, and live music. The hotel is perfect both for a relaxing holiday and for families with children. Overall, Mercure Hurghada is a great combination of comfort, good service, and beautiful sea. We would gladly return and highly recommend this hotel for a holiday in Hurghada!

Dear Sandra R, Thank you for taking the time to share your positive experience at Mercure Hurghada. We are delighted to hear that you found our hotel to be a comfortable and well-maintained environment, and that you enjoyed the spacious rooms and the high standards of our housekeeping team. It is a pleasure to know that our diverse dining options, especially the breakfasts, met your expectations and contributed to your overall satisfaction. We are also glad that you appreciated our beach facilities and the opportunity for snorkeling, as well as the unobtrusive animation activities provided for our guests. Your kind words regarding our staff’s attentiveness and politeness will be shared with the team, as it serves as a great motivation. Thank you for recommending Mercure Hurghada to others, and we look forward to welcoming you back for another enjoyable holiday in the future. Best regards, Bassant Saad Guest Experience Manager

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其他网络用户评价我们的酒店

  • 841 评论 9/10 位置
  • 1,712 评论 8.3/10 房间
  • 3,481 评论 9.3/10 服务
  • 178 评论 5.7/10 上网
  • 1,993 评论 8.3/10 食物
  • 1,517 评论 9.3/10 沙滩
  • 1,007 评论 9.1/10 清洁度
  • 929 评论 8.7/10 设施

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