Anwar Al Madinah Mövenpick 5 星

Name: Anwar Al Madinah Movenpick Hotel, Hotel in Madinah - ALL
Address: Central Zone, Al Khalidiya, PO Box 41340, MEDINAH AL MUNAWARA, 42311, SA
Telephone: +9668002444416
Rating: 3.7

客户意见评级 (ALL 评级) 3.7/5 958 评论

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Central Zone, Al Khalidiya, PO Box 41340, 42311 MEDINAH AL MUNAWARA, Saudi Arabia

Anwar Al Madinah Mövenpick

Anwar Al Madinah Mövenpick Hotel is a 5-star hotel offering comfortable accommodations just a two-minute walk from the sacred Prophet's Mosque (Al-Masjid an-Nabawi). As one of the closest hotels to the mosque, it provides guests with free Wi-Fi, direct access to a shopping mall, and convenient underground parking. Located near Madinah's main attractions, the hotel features seven on-site restaurants with stunning panoramic views of the mosque, making it the ideal choice for both spiritual and leisure trave

Madinah's largest and most multi-functional hotel, offering partially renovated rooms, extensive facilities for families, individual travelers, leisure groups, and accessible accommodations. Anwar Al Madinah Mövenpick Hotel offers breathtaking panoramic views of the Prophet's Mosque - the perfect place for your spiritual retreat. Enjoy unforgettable nights in Madinah with comfort, serenity, and unmatched proximity to Al-Masjid an-Nabawi.

It is centrally located and it's adjacent to the Prophets Mosque on it is northern side and other historic sites. only 16km from Prince Mohammed Bin Abdullaziz International Airport. And 10km from Haramin High- Speed Railway.

Welcome to Anwar Al Madinah Mövenpick Hotel, in the radiant city of the prophet Mohammed (PBUH).
I would like to personally thank you for choosing our hotel to be your place of stay that helps you find the peace you are looking for.

Adel Bibars 酒店管理

酒店其他优惠

Just one minute's walk from Al-Masjid an-Nabawi
The nearest hotel to the Ladies' Prayer Entrance
Direct access to the adjacent shopping mall
Family-Friendly & Group-Oriented Facilities
Prime location near Madinah Airport and Haramain High-Speed Train Station

我们的客房

客房

Classic King

2 个人最多
21 m² / 226 sq ft

客房

Classic Twin

2 个人最多
27 m² / 290 sq ft

客房

Classic 3 Beds

3 个人最多
31 m² / 333 sq ft

客房

Classic 4 Beds

4 个人最多
32 m² / 344 sq ft

客房

Classic King City or Courtyard view

2 个人最多
21 m² / 226 sq ft

景色: 位于庭院旁边或者位于城市边

客房

Classic Twin City or Courtyard view

2 个人最多
27 m² / 290 sq ft

景色: 位于城市边或者位于庭院旁边

客房

Classic 3 Single beds City or Courtyard

3 个人最多
31 m² / 333 sq ft

景色: 位于庭院旁边或者位于城市边

客房

Classic 4 Single beds City or Courtyard

4 个人最多
32 m² / 344 sq ft

景色: 位于庭院旁边或者位于城市边

客房

Superior King

2 个人最多
27 m² / 290 sq ft

景色: 位于庭院旁边或者位于城市边

客房

Superior 3 Single Beds

3 个人最多
32 m² / 344 sq ft

景色: 位于城市边或者位于庭院旁边

客房

Superior 4 Single Beds

4 个人最多
39 m² / 419 sq ft

客房

Superior King Part Haram View

2 个人最多
27 m² / 290 sq ft

客房

Superior 3 Beds Part Haram View

3 个人最多
31 m² / 333 sq ft

客房

Superior 4 Beds Part Haram View

4 个人最多
34 m² / 365 sq ft

客房

Deluxe King Haram View

2 个人最多
27 m² / 290 sq ft

客房

Deluxe 4 Beds Haram View

4 个人最多
42 m² / 452 sq ft

客房

Executive King

2 个人最多
27 m² / 290 sq ft

景色: 位于庭院旁边或者位于城市边

客房

Executive Twin

2 个人最多
27 m² / 290 sq ft

景色: 位于庭院旁边或者位于城市边

客房

Executive 3 Single Beds

3 个人最多
42 m² / 452 sq ft

景色: 位于庭院旁边或者位于城市边

客房

Executive King Haram View

2 个人最多
27 m² / 290 sq ft

客房

Executive 3 Beds Haram View

3 个人最多
42 m² / 452 sq ft

酒店位置

Anwar Al Madinah Mövenpick

Central Zone, Al Khalidiya, PO Box 41340
42311 MEDINAH AL MUNAWARA
Saudi Arabia

GPS:24.471719, 39.607736

+966 800 244 4416

+966 14 818 2000

The Holy Quran Exhibition

Museums

Saqifat Bani Sa'eda

Historic monument

Masjid Qubaa

Historic monument

Uhod Mountain

Mountain

Al Rashid Mall

Shopping centre/mall

访问: 70 m / 4.35 mi 12 min drive

Anwar Movenpick Mall

Shopping centre/mall

酒店服务

从17:00 办理登记入住手续 - 从12:00 办理退房手续

酒店内

停车
餐厅
轮椅可通行
无限网络
空调
早餐
会议室
100% 无烟酒店
客房服务

AL SALAM RESTAURANT

Situated on the first floor, Al Salam restaurant offers international breakfast, lunch and dinner buffet. In adition to a pleasant variety of local dishes with a traditional Saudi cuisine. The quality of our food and services let our guests enjoy a unique

LOUNGE RESTAURANT

The Lounge restaurant offers a wide selection of freshly cooked meals from the a la carte menu. The quality of our food and services ensures a unique and memorable experience.

会议和活动

会议室数量: 2
最大房间的表面: 99 m² / 1065 sq ft
最大座位容量: 30
宴会的最大容量: 4

了解更多信息

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级 3.7/5 958 评论

TripAdvisor 评级 3.7/5 2,178 评论

Bad experience

fingla 家庭住宿 - 2025-5-6 经 TripAdvisor 认证的评论

Visited the hotel during our stay in Medina last Month and choose this hotel. It’s a ok type hotel but will never accepting this is a 5 star hotel. Service was awful. Only thing I like was their breakfast and its very close to Masjid Nabawi. May be they dont have enough staffs or trained staffs. We had to call and wait for whole day to refresh the room. Bathroom was dirty, towel was clean. I would never go again to that hotel and wouldn’t recommend to anyone as a five star hotel.

Hello * fingla* We feel sorry for how your experience with us went. We completely understand how you feel. Rest assured that your notes were received and that we will do our best to resolve them as soon as possible. Your satisfaction is our first priority, and your opinion means a lot to us. Kindly send us your contact information and we will contract you as soon as possible We are always working to improve our services and facilities to serve you better. We would love to host you again to provide you with a service level that reflects our true standards and guarantees your satisfaction.

Pleasant stay

Aizaz C 家庭住宿 - 2025-5-4 经 TripAdvisor 认证的评论

Thank you for your rating. We are really glad you enjoyed your stay with us. We really appreciate your feedback, and we promise to maintain our high level of service and to always be your reliable choice when visiting Almedina. Thank you for choosing us, and we look forward to hosting you again.

Extremely bad experience

AmirH2008 家庭住宿 - 2025-5-3 经 TripAdvisor 认证的评论

Dear Asim L, Thank you for sharing your feedback regarding your recent stay at Anwar Al Madinah Mövenpick Hotel. We sincerely apologize for the inconveniences you experienced, particularly with the reservations process and the room condition. Your comments about the staff's responsiveness and cooperation have been noted, and we understand how frustrating it can be when expectations are not met. We strive to provide a seamless experience for our guests, and it is disheartening to learn that we fell short in this regard. We appreciate your suggestions regarding flexible bookings and will certainly consider them to improve our service. Regarding your ALL Accor Gold benefits, we apologize for any oversight and will review our procedures to ensure that all eligible guests receive the appropriate recognition during their stays. Your feedback is invaluable, and we thank you for bringing these matters to our attention. We hope you will consider staying with us again in the future. Best regards, Anwar Al Madinah Mövenpick Hotel

Average Hotel - unhelpful reservation / front of house staff

AsimL 2025-5-1 经 TripAdvisor 认证的评论

The general theme of other reviews is correct so will not add much more to those - great location, great breakfast variety but poor, dated and un refurbished rooms (I was apparently upgraded to a superior room, but if that was superior I dread to think what a basic room is like!) Biggest issue I had was changing my fully flexible reservation and lack of cooperation from hotel staff. Emailed 6 days before arrival to request shortening by 1 night. Received no reply so chased again the day before. Asst Reservation Manager replied to say he could not change, and to contact Accor. I wrote to Accor who sent me back to the hotel. No response thereafter. Therefore ended up paying £200 for an extra night I didn’t need to stay. Having posted in online forums I am told ACCOR bookings can only be cancelled online, not amended - only hotels can amend but Movenpick Anwar Al Madinah doesn’t wish to do so. Therefore, my suggestion is to make multiple flexible bookings of varying lengths and cancel the ones you don’t need a few days before arrival if there is any chance of a change in dates (mine was due to a Saudia flight time change) and don’t expect much from the hotel or its back office staff. Nor were any of my ALL Accor Gold benefits provided (except perhaps the room upgrade above). Dar al Iman Intercontinental which is next door (where my parents stayed) is a far better experience - better rooms, much better staff, marginally closer to haram.

Poor customer Service

Hanna B 2025-4-30 经 TripAdvisor 认证的评论

We stayed form 25th-30th April 2025 We had an awful experience. The hotel cancelled our room key card three times saying we had not paid. Our agent contacted them and then they would reinstate the card. The staff were very rude especially Ryan. When we expressed our disappointment and said we wish to complain we were told to do what we want! Shocking attitudes and behaviour of reception staff. When we were going to checkout they disabled the room safe which had our travel documents ie passports etc... Our driver was waiting outside the hotel to take us to madina airport and Ryan told us they had only one maintenance staff who could open the safe. We waited over one hour for maintenance to arrive, open safe and release our travel document. We were in total panic, extremely distressed and they could not careless. Overall the hotel was nothing special. Breakfast was nice. Staff need to be trained to deal with customers politely and not turn their faces or fob them off. I will never use Al Anwar Movenpick again and don’t recommend it either.

ear Hanna B, Thank you for sharing your feedback regarding your recent stay at Anwar Al Madinah Mövenpick Hotel. We sincerely apologize for the inconveniences you encountered during your time with us. It is disappointing to hear about the issues related to your room key card and the experience you had with our reception staff. We strive to provide a welcoming environment, and we regret that our service did not meet your expectations. Additionally, we understand the distress caused by the delay in accessing your travel documents, and we appreciate your patience in this matter. Your comments regarding staff training are noted, as we are committed to continuously improving our guest experience. We value your feedback and will ensure it is addressed with our team to enhance our service standards for future guests. We hope you will reconsider your decision and give us another opportunity to provide you with a better experience in the future. Best regards, Anwar Al Madinah Mövenpick Hotel

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网络用户评价

其他网络用户评价我们的酒店

2,788 评论 9.5/10 位置
7,174 评论 8.3/10 房间
11,007 评论 9.1/10 服务
59 评论 6.7/10 上网
3,982 评论 8.6/10 清洁度
1,240 评论 8.2/10 早餐
691 评论 3.5/10 性价比
44 评论 8.5/10 运动休闲

181 评论 9.5/10 位置
327 评论 3.8/10 房间
309 评论 5.7/10 服务
133 评论 3/10 清洁度
124 评论 2.4/10 氛围
99 评论 4/10 舒适度
74 评论 4.2/10 设施
71 评论 4.1/10 性价比

47 评论 9.3/10 位置
77 评论 4.7/10 房间
77 评论 7.3/10 服务
29 评论 7.1/10 清洁度
29 评论 3/10 氛围
20 评论 8.4/10 早餐
17 评论 3.7/10 性价比

11 评论 9.5/10 位置
22 评论 6.4/10 房间
25 评论 7.7/10 服务
9 评论 3.1/10 氛围
7 评论 7.4/10 清洁度
5 评论 8/10 早餐

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