Anwar Al Madinah Mövenpick 5 星

客户意见评级 (ALL 评级) 3.6/5 990 评论

Anwar Al Madinah Mövenpick - Image 1
Anwar Al Madinah Mövenpick - Image 2
Anwar Al Madinah Mövenpick - Image 3
Anwar Al Madinah Mövenpick - Image 4

描述

酒店其他优惠

  • Close to Masjid Al Nabawi

  • The nearest hotel to the Ladies' Prayer Entrance

  • Directly linked to the shopping mall

  • Extensive facilities for families, individuals and group and accessibility Services

  • Close to the airport

我们的客房

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客房 1

酒店位置

Anwar Al Madinah Mövenpick

Central Zone, Al Khalidiya, PO Box 41340
42311 MEDINAH AL MUNAWARA
Saudi Arabia

GPS:24.471719, 39.607736

抵达和交通

酒店服务

办理登记入住手续 - 从 办理退房手续

酒店内
  • 停车
  • 餐厅
  • 轮椅可通行
  • 无限网络
  • 空调
  • 早餐
  • 会议室
  • 100% 无烟酒店
  • 客房服务

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  3.6/5  990 评论

TripAdvisor 评级  3.7/5  2,175 评论

Extremely bad experience

Tripadvisor 评级 1.0/5

AmirH2008 家庭住宿 - 经 TripAdvisor 认证的评论

Average Hotel - unhelpful reservation / front of house staff

Tripadvisor 评级 2.0/5

AsimL 经 TripAdvisor 认证的评论

Poor customer Service

Tripadvisor 评级 1.0/5

Hanna B 经 TripAdvisor 认证的评论

ear Hanna B, Thank you for sharing your feedback regarding your recent stay at Anwar Al Madinah Mövenpick Hotel. We sincerely apologize for the inconveniences you encountered during your time with us. It is disappointing to hear about the issues related to your room key card and the experience you had with our reception staff. We strive to provide a welcoming environment, and we regret that our service did not meet your expectations. Additionally, we understand the distress caused by the delay in accessing your travel documents, and we appreciate your patience in this matter. Your comments regarding staff training are noted, as we are committed to continuously improving our guest experience. We value your feedback and will ensure it is addressed with our team to enhance our service standards for future guests. We hope you will reconsider your decision and give us another opportunity to provide you with a better experience in the future. Best regards, Anwar Al Madinah Mövenpick Hotel

Not a star hotel

Tripadvisor 评级 3.0/5

mndamudi 家庭住宿 - 经 TripAdvisor 认证的评论

Hello * mndamudi* We feel sorry for how your experience with us went. We completely understand how you feel. Rest assured that your notes were received and that we will do our best to resolve them as soon as possible. Your satisfaction is our first priority, and your opinion means a lot to us. Kindly send us your contact information and we will contract you as soon as possible We are always working to improve our services and facilities to serve you better. We would love to host you again to provide you with a service level that reflects our true standards and guarantees your satisfaction.

AL ANWAR MOVENPICK - Terrible Hotel

Tripadvisor 评级 1.0/5

Zora M 经 TripAdvisor 认证的评论

Hello * Zoram964* We feel sorry for how your experience with us went. We completely understand how you feel. Rest assured that your notes were received and that we will do our best to resolve them as soon as possible. Your satisfaction is our first priority, and your opinion means a lot to us. Kindly send us your contact information and we will contract you as soon as possible We are always working to improve our services and facilities to serve you better. We would love to host you again to provide you with a service level that reflects our true standards and guarantees your satisfaction.

合作伙伴包含 TripAdvisor

其他网络用户评价我们的酒店

  • 2,822 评论 9.5/10 位置
  • 6,785 评论 8/10 房间
  • 10,513 评论 9/10 服务
  • 63 评论 6.1/10 上网
  • 3,661 评论 8.4/10 清洁度
  • 1,868 评论 8.7/10 食物
  • 1,407 评论 3.9/10 氛围
  • 1,283 评论 8.2/10 早餐

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