铂尔曼麦地那渗渗泉 5 星

客户意见评级 (ALL 评级) 4.3/5 12,584 评论

安心悦界(ALLSAFE)认可酒店

铂尔曼麦地那渗渗泉
在地图上看
+ 17 服务

酒店其他优惠

  • 可欣赏先知穆罕默德 (PBUH) 清真寺及其绿色穹顶、Uhud 山和 Al Baqih 公墓的景色。

  • 家庭房和套房

  • 免费无线网络

  • 付费室内停车场

  • 有穿梭巴士前往先知穆罕默德 (PBUH) 清真寺的女士专用大门

酒店位置

铂尔曼麦地那渗渗泉

Amr bin AlJmoh 大街 2944 号
麦地那北区
40233 信箱
6150 42311 al madinah al munawarah
沙特阿拉伯

传真: (+966)148211889

从 14h00 办理登记入住手续

从 12h00 办理退房手续

  • 乘飞机

    PRINCE MOHD BIN ABD 达到 16公里 / 10 英里 - 班车服务 付费

  • 乘飞机

    麦地那机场 达到 10公里 / 6 英里

GPS:24.464222, 39.611139

酒店服务

办理登记入住手续 - 从 办理退房手续

概要
  • 停车
  • 穿梭巴士
  • 餐厅
  • 可供轮椅出入的酒店
  • 无限网络

我们的客房

铂尔曼麦地那渗渗泉
的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级 4.3/5

12,584 评论

TripAdvisor 评级 4.0/5

898 评论

2021 TripAdvisor 卓越认证
卓越奖 2021

Bad services

Tripadvisor 评级 1.0/5

Anas010101 29/11/2021 经 TripAdvisor 认证的评论

They didn't give me the room that I booked (very small room), and next day they changed the room with the correct one, but they didn't bring the extra bed until very late night (after 5 calls) although it is already included in my booking

Large clean and quite hotel

Tripadvisor 评级 5.0/5

Abdulatifmarhoon 12/11/2021 经 TripAdvisor 认证的评论

Hotel is near Madinah mosque. Hotel is large and provide car parking. Easy to arrive and depart from hotel. Fast Check in & Check out. All ACCOR Staff call me to confirm arrival and additional issues a day prior, arrival day & during my stay. Check In Staff were professional and found my rooms ready including car paking.

Wonderful experience

Tripadvisor 评级 5.0/5

TD_moi 23/10/2021 经 TripAdvisor 认证的评论

From the airport pickup to my departure, I was treated like a VIP. Special thanks to Ahmed Dessouky who sorted out my reservation, to Bayan al Shareef at Guest relations and Mahmoud Hussein in the restaurant and Rowha at reception who all contributed to making my first visit to Madinah memorable. Will be back inchAllah x

Dear Sir, We very much appreciate your comments regarding your stay at the Pullman Zamzam Madina. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

A good stay

Tripadvisor 评级 5.0/5

abdulabdul01 03/10/2021 经 TripAdvisor 认证的评论

I have been a regular client at Pullman zamzam in medina munawarah and in makkah clock towers. This stay, once again, was a very satisfactory one and all services met my expectations. Being a silver member of Accor, I got free parking, which the parking tag had been pre-register and handed to me on arrival.

Dear Sir, We very much appreciate your comments regarding your stay at the Pullman Zamzam Madina. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

All Excellent

Tripadvisor 评级 5.0/5

royal747captaiin 03/10/2021 经 TripAdvisor 认证的评论

“The hotel is great , Good early check in and late check out service, You don't find in any other hotel. The staff is excellent, the breakfast is excellent, the room is beautiful, spacing and comfortable. The hotel modified my reservation without any Problems and this shows the respect and appreciation of the customers. Thank you to hotel staff. Tariq .

Dear Mr.Tariq , We very much appreciate your comments regarding your stay at the Pullman Zamzam Madina. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Tough guys

Tripadvisor 评级 3.0/5

BBMC78 Solo travel - 28/09/2021 经 TripAdvisor 认证的评论

2 SAR per hour for parking. Had to carry my suitcase till the elevator. From desk person lucks manners in terms of addressing guest. Offering cheap water, Aquafina, in a “high-scale” hotel. Noise from outside the hotel at 7 am

Dear Sir, Thank you for taking the time to tell us about your experience at Zamzam Pullman Madina. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Kindly provide with your reservation details in order to contact you and recognize the kind of the shortcoming in our service We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Excellent stay

Tripadvisor 评级 5.0/5

FarAway605246 25/09/2021 经 TripAdvisor 认证的评论

Everything was excellent. Great stay, hospitality and a great experience for me. I am very pleased for the room upgrade done for me as a diamond member of ALL Accor. Car parking, welcome drink, amenities, etc.

Dear Sir , We very much appreciate your comments regarding your stay at the Pullman Zamzam Madina. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Excellent location and services

Tripadvisor 评级 5.0/5

Ghazi D 22/09/2021 经 TripAdvisor 认证的评论

Very well-maintained and excellent location. Hotel services are excellent; breakfast price is a bit expensive and parking used to be free and now it is a payed service. overall, it is a good value for money

Dear Mr. Ghazi, We very much appreciate your comments regarding your stay at the Pullman Zamzam Madina. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Filthy, unhygienic in covid environment

Tripadvisor 评级 1.0/5

khanok2021 06/09/2021 经 TripAdvisor 认证的评论

Room was poor quality, unclean, seems like carpets were not vacuumed, bed mattress had broken springs , bin in bathroom was broken, insufficient amount of drinking water, only one dental kit overall not worth it

Dear Sir, Thank you for taking the time to tell us about your experience at Zamzam Pullman Madina. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Kindly provide with your reservation details in order to contact you and recognize the kind of the shortcoming in our service We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Keep improving

Tripadvisor 评级 4.0/5

rwwh 23/08/2021 经 TripAdvisor 认证的评论

1) Noise from the equipments in front of my room Number (896). 2) Location of my room near the equipments on the roof and wasn’t good location. 3) Breakfast quality and food variety need more improvement.

Dear Sir, We thank you for your confidence in the choice of our hotel, we are happy that our proximity to the Prophet's Mosque has won your satisfaction as we choose this site specifically to enjoy a unique spiritual experience. we would like to inform you that we will make sure that your complaints and suggestions will be forwarded to the competent departments and addressed right away . We look forward to your next visit to Madina

Excellent view

Tripadvisor 评级 5.0/5

aahmedullah 23/08/2021 经 TripAdvisor 认证的评论

Excellent location, safe and pleasant stay. The best hotel to get Madinah Haram view right in front of Prophet Roza. Friendly staff and well maintained rooms and service. Convenient to attend all prayers.

Dear Mr. Ahmedullah, We very much appreciate your comments regarding your stay at the Pullman Zamzam Madina. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Execellent

Tripadvisor 评级 5.0/5

osmannagra 16/08/2021 经 TripAdvisor 认证的评论

Best Hotel. Location awesome. Queit and clean. Basement parking. Room service. Haram view. Execellent staff at reception, lost and found department helped me getting my lost mobile, not much crowded, multiple elevators

Dear Mr.×Osman , We very much appreciate your comments regarding your stay at the Pullman Zamzam Madina. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

It is ok

Tripadvisor 评级 3.0/5

mqahtani99 13/08/2021 经 TripAdvisor 认证的评论

It is an average. Ladies gate is not close but they provided a bus to take them and returned them back. Unfortunately they are not usually on time as per their instructions. Room size are fine. Beds look old. Room service are so slow

Dear Sir. , Thank you for trusting us and for your valuable time to express your feedback about our services. Our main goal is to provide the best spiritual experience in a privileged atmosphere in Madina. Your notes The Pullman Zamzam Madina Hotel offers a free bus service(shuttle bus) to connect ladies to Gate 25 of the Prophet's Mosque 15 minutes before each prayer.We are looking forward to welcoming you again at Pullman Zamzam Madina soon

Best hotel in Madinah...

Tripadvisor 评级 5.0/5

Farooq W 03/08/2021 经 TripAdvisor 认证的评论

Most of the services were excellent. Rooms were neat, clean and spacious. Location is best for the male entrance of Haram but for females, it is a little bit farther. Check in was super fast and I got the upgrade to executive suite. The only problem was with the slow services as I had to call multiple times to get the things done.

Dear Mr.[Farooq , We very much appreciate your comments regarding your stay at the Pullman Zamzam Madina. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Do not take junior suite

Tripadvisor 评级 2.0/5

alaahalawani 03/08/2021 经 TripAdvisor 认证的评论

The junior suite one bed room without window and the other one window with bad view. I paid nearly the same money to take the excative suite only for next day. Don't take any room in the 10th floor it is to hot.

Dear Mr.ِAlaa, Thank you for taking the time to tell us about your experience at Zamzam Pullman Madina. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Pleasant and blessed trip

Tripadvisor 评级 5.0/5

carshad 21/07/2021 经 TripAdvisor 认证的评论

Quench spiritual thirst with comfort through All Accor group hotels like Pullman Zamzam Madinah, KSA. Property very close to haram and bus service for ladies 5 times a day, an added experience. Treat to visit.

Dear ٍSir. , We very much appreciate your comments regarding your stay at the Pullman Zamzam Madina. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Excellent

Tripadvisor 评级 5.0/5

masharif5 20/04/2021 经 TripAdvisor 认证的评论

Very good and nice..location,room And specially Mr Abdul Aziz duty manager coperative behaviour..we really enjoyed it alot..all services is superb no wards to explain it truly..I am advised to all at least try once

Dear Mr Masharif , Thank you for your confidence in choosing our hotel, we are pleased that you enjoyed our proximity. We chose this site specifically to provide our guests with the best view and the closest entrance to Al-Masjid an-Nabawi to enjoy a distinctive spiritual experience. It’s a pleasure to have had you stay at our hotel. We are glad that you enjoyed your stay. We will redirect your comments to our management team and hotel staff. We are looking forward to welcoming you again at Pullman Zamzam Madina soon

three days in Madinah

Tripadvisor 评级 5.0/5

Andejani 31/03/2021 经 TripAdvisor 认证的评论

This is a good hotel with great location. I enjoyed the space of the room, the service and the price. Everything went great. There was some crowded in the receptions but there was enough people to serve the customers.

Dear Mr Andejani, Thank you for your confidence in choosing our hotel, we are pleased that you enjoyed our proximity. We chose this site specifically to provide our guests with the best view and the closest entrance to Al-Masjid an-Nabawi to enjoy a distinctive spiritual experience. It’s a pleasure to have had you stay at our hotel. We are glad that you enjoyed your stay. We will redirect your comments to our management team and hotel staff. We are looking forward to welcoming you again at Pullman Zamzam Madina soon

Good for being close to mosque

Tripadvisor 评级 3.0/5

ethuener 21/03/2021 经 TripAdvisor 认证的评论

The reception area and personnel are very friendly and inviting. Nice cafe and dining room. The beds were comfy and bathroom was fine. Always gave us water and beds made everyday. Quiet room facing city view. The only downside is that the air conditioning picks up other people's smoke and recirculates it. There is nothing to be done with that. We were relieved that after the weekend guests left, the air seemed much better. Not great for people with sensitivity to smoke.

We thank you for your confidence in the choice of our hotel, we are happy that our proximity to the Prophet's Mosque has won your satisfaction as we choose this site specifically to enjoy a unique spiritual experience, and we would like to inform you that we will make sure that your complaints and suggestions will be forwarded to the management and addressed right away . We look forward to your next visit to Madina

.

Tripadvisor 评级 3.0/5

nohagrimly 03/03/2021 经 TripAdvisor 认证的评论

The team is so professional and the view is great. Bed quality need improvement. Food service was limited and very bad. Located near to the Haram. I will recommend to extend the room cleaning until 9 pm.

We thank you for your confidence in the choice of our hotel, we are happy that our proximity to the Prophet's Mosque has won your satisfaction as we choose this site specifically to enjoy a unique spiritual experience, and we would like to inform you that we will make sure that your complaints and suggestions will be forwarded to the management and addressed right away . We look forward to your next visit to Madina

我们最新的 20 评论

合作伙伴包含 TripAdvisor

我们位于周边的其他酒店

我们位于 al madinah al munawarah 的所有酒店