Anwar Al Madinah Mövenpick 5 звезды

Примечание: отзывы клиентов (Рейтинг ALL) 3.7/5 Отзывов: 958

Anwar Al Madinah Mövenpick - Image 1
Anwar Al Madinah Mövenpick - Image 2
Anwar Al Madinah Mövenpick - Image 3
Anwar Al Madinah Mövenpick - Image 4

Описание

Особенности отеля

  • Just one minute's walk from Al-Masjid an-Nabawi

  • The nearest hotel to the Ladies' Prayer Entrance

  • Direct access to the adjacent shopping mall

  • Family-Friendly & Group-Oriented Facilities

  • Prime location near Madinah Airport and Haramain High-Speed Train Station

Наши номера

Расположение отеля

Anwar Al Madinah Mövenpick

Central Zone, Al Khalidiya, PO Box 41340
42311 MEDINAH AL MUNAWARA
Saudi Arabia

GPS:24.471719, 39.607736

Доступ и транспорт

Гостиничные услуги

Регистрация заезда с - Регистрация выезда до

При отеле
  • Парковка
  • Ресторан
  • Доступ на инвалидном кресле
  • Wi-Fi
  • Кондиционер
  • Завтрак
  • Помещения для деловых встреч
  • Курение на территории отеля запрещено
  • Обслуживание в номере

Отзывы наших гостей

Отзывы наших гостей

Реальные отзывы гостей, которые останавливались в нашем отеле

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Рейтинг ALL  3.7/5  Отзывов: 958

Рейтинг TripAdvisor  3.7/5  Отзывов: 2 178

Bad experience

Примечание: Tripadvisor 3.0/5

fingla Семьи - Реальные отзывы TripAdvisor

Hello * fingla* We feel sorry for how your experience with us went. We completely understand how you feel. Rest assured that your notes were received and that we will do our best to resolve them as soon as possible. Your satisfaction is our first priority, and your opinion means a lot to us. Kindly send us your contact information and we will contract you as soon as possible We are always working to improve our services and facilities to serve you better. We would love to host you again to provide you with a service level that reflects our true standards and guarantees your satisfaction.

Pleasant stay

Примечание: Tripadvisor 5.0/5

Aizaz C Семьи - Реальные отзывы TripAdvisor

Thank you for your rating. We are really glad you enjoyed your stay with us. We really appreciate your feedback, and we promise to maintain our high level of service and to always be your reliable choice when visiting Almedina. Thank you for choosing us, and we look forward to hosting you again.

Extremely bad experience

Примечание: Tripadvisor 1.0/5

AmirH2008 Семьи - Реальные отзывы TripAdvisor

Dear Asim L, Thank you for sharing your feedback regarding your recent stay at Anwar Al Madinah Mövenpick Hotel. We sincerely apologize for the inconveniences you experienced, particularly with the reservations process and the room condition. Your comments about the staff's responsiveness and cooperation have been noted, and we understand how frustrating it can be when expectations are not met. We strive to provide a seamless experience for our guests, and it is disheartening to learn that we fell short in this regard. We appreciate your suggestions regarding flexible bookings and will certainly consider them to improve our service. Regarding your ALL Accor Gold benefits, we apologize for any oversight and will review our procedures to ensure that all eligible guests receive the appropriate recognition during their stays. Your feedback is invaluable, and we thank you for bringing these matters to our attention. We hope you will consider staying with us again in the future. Best regards, Anwar Al Madinah Mövenpick Hotel

Average Hotel - unhelpful reservation / front of house staff

Примечание: Tripadvisor 2.0/5

AsimL Реальные отзывы TripAdvisor

Poor customer Service

Примечание: Tripadvisor 1.0/5

Hanna B Реальные отзывы TripAdvisor

ear Hanna B, Thank you for sharing your feedback regarding your recent stay at Anwar Al Madinah Mövenpick Hotel. We sincerely apologize for the inconveniences you encountered during your time with us. It is disappointing to hear about the issues related to your room key card and the experience you had with our reception staff. We strive to provide a welcoming environment, and we regret that our service did not meet your expectations. Additionally, we understand the distress caused by the delay in accessing your travel documents, and we appreciate your patience in this matter. Your comments regarding staff training are noted, as we are committed to continuously improving our guest experience. We value your feedback and will ensure it is addressed with our team to enhance our service standards for future guests. We hope you will reconsider your decision and give us another opportunity to provide you with a better experience in the future. Best regards, Anwar Al Madinah Mövenpick Hotel

В сотрудничестве с TripAdvisor

Другие интернет-пользователи оценили наш отель

  • 2 788 Отзывов 9.5/10 Расположение
  • 7 174 Отзывов 8.3/10 Номер
  • 11 007 Отзывов 9.1/10 Сервис
  • 59 Отзывов 6.7/10 Интернет
  • 3 982 Отзывов 8.6/10 Чистота
  • 1 240 Отзывов 8.2/10 Завтрак
  • 691 Отзывов 3.5/10 Соотношение цены и качества
  • 44 Отзывов 8.5/10 Велнес-зона

В сотрудничестве с Trustyou

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