Mövenpick Resort Khao Yai

Note Kundenmeinungen (Bewertung ALL) 4.2/5 1.219 Bewertungen

Hotel-Extras

  • Spa und Wellnesscenter

  • Gut ausgestattetes Fitnessstudio

  • Außenpool

  • Privater Pool in allen Villen

  • Nur 15 Autominuten vom Khao Yai National Park entfernt

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Unsere Unterkünfte

Lage des Hotels

Mövenpick Resort Khao Yai

T Wangsai A.Pakchong Nakornratch
30130 Nakorn Ratchasima
Thailand

GPS:14.674605, 101.577165

Hoteldienstleistungen

Check-in ab - Check-out bis

Zusammenfassung
Vor Ort
  • Schwimmbad
  • Parkplatz
  • Restaurant
  • Behindertengerechtes Hotel
  • Wellness
  • Klimaanlage
  • WLAN
  • Frühstück
  • Bar
  • Konferenzräume

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Unsere Gästebewertungen

100% Zertifizierte Bewertungen von Gästen, die tatsächlich bei uns waren

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Bewertung ALL  4.2/5  1.219 Bewertungen

TripAdvisor-Gesamtwertung  4.0/5  7 Bewertungen

Schöne Anlage, aber überteuertes und für Thailand schlecht Küche, sowie Serviceprobleme!

Note Kundenmeinungen 2.5/5

Traveldreams.eu Paare - Bestätigte Mitteilungen ALL

Leider war der Aufenthalt, nicht besonders Angenehm.

Dear Klaus-Bernd S., Greetings from Movenpick Resort Khaoyai and thank you for taking the time to tell us about your experience at the Mövenpick Resort Khao Yai. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mövenpick, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Your sincerely, Suthee SITHOOMCHAN Guest Experience Manager

Full Review based on real story by the guest

Note Tripadvisor 2.0/5

Anwa611 Reisen mit Freunden - Zertifizierte TripAdvisor Bewertung

My 2nd time here, was happy to be back to this beautiful place… Special thanks to Khun Tim for the warm welcome, amazing person with a great personality. The place is very suitable for family and couples as well. Rooms are renovated good design and it has this oldie look, from outside its pretty much like apartment building. From the Inside old furniture -my refrigerator was making noise sound when the compressor is working. At breakfast I would like to say “thank you” to K.Mam, her amazing work and great service I really admire her that she made it easy for us as guests with the food. On the other hand, The New GM probably need to be trained well before he gets into this Very Sensitive Position. I had a moment to be alone with my wife away from the group that we came with 141 people. So I wanted to relax from the pressure of the group and the fact that is a big amount of people that I join with. So I took my plate to eat away from the group alone with my wife by the side of the garden door. Suddenly the GM jumps over my head and said with a sharp tone: “Excuse me .. (I turned and looked around saw his big FAKE smile and said with his loud voice that I cannot eat here) he continued saying I can eat anywhere but not here and not at the lobby, thank you.” I quietly replied with one word “sure” 1- As a GM you CANNOT and SHOULD NOT USE THIS TONE WITH GUESTS. 2- I didn't come here to let hotel staff/whatever title u have on to speak loud to me in my face and infront of my wife. I live in Thailand almost 18 years and NO GM / hotel staff nor even security has done this Poor service with me ever! 3- As a GM should be more gentle and might need to ask wether that person was all right or not. But I was wise enough to Not reply you with the same poor attitude that came from him. 4- I’m not an old man that turn to diff that Can’t hear you. 5- I didn’t break the Law or did a crime to speak with poor attitude like that. Hotel staff, restaurant team, Maids and securities have better attitudes and better services. I admire them all since my first visit before the new GM come along. Anyway, I enjoyed the stay and happy to be back again. Till this poor thing happen. The road to enter the resort was rough and has a lot of holes, and if u love your car then I wouldn’t suggest this place 😂. Over all thank you to every staff that made our 2nd visit memorable.

GO AWAY!!

Note Tripadvisor 1.0/5

Japanese797 Familie - Zertifizierte TripAdvisor Bewertung

Worse service ever, poor facilities and low service mind staff. Give a poor stay experiences. Hotel staff alway say sorry for no point without action close to real sorry. Bad management team and awful room. you have to wait for so long for just a golf cart to pick up. The front office team was always moody when you call and not active. Fake advertisement and not provide enough hygiene standard for breakfast, some guests used hand for bread in front of me. Event water is not enough to serve at the breakfast. Not even worth for a single coin.

ชอบมาก

Note Tripadvisor 5.0/5

MaePranomeEatTravel Paare - Zertifizierte TripAdvisor Bewertung

. ชอบมาก รีสอร์ทสไตล์ทัสคานี ใหม่ใหญ่โต หรูหรา ทันสมัย ให้บรรยากาศเหมือนการพักผ่อนในประเทศอิตาลี ห้องพักตตกแต่งสไตล์เรอเนสซองส์และโมเดิร์นบาร็อค สวยงามกว้างใหญ่มาก เตียงนอนขนาดใหญ่ และเครื่องนอนคุณภาพดีมาก นอนหลับสบายจริงๆ สิ่งอำนวยความสะดวกมีครบ อาหารเช้ามีให้เลือกหลากหลาย, รสชาติและคุณภาพดี พนักงานโรงแรม ยิ้มแย้มแจ่มใส ให้ความช่วยเหลือเรื่องต่างๆได้ดี บอกเลยว่าประทับใจการให้บริการทุกอย่างของที่นี่ พนักงานน่ารักมากๆ ทุกคนทักทายยิ้มแย้มตลอดเวลาที่เข้าพัก และเอาใจใส่ลูกค้าเป็นอย่างดี คงต้องกลับมาอีกแน่นอน

Schöner und Ruhiger Ort zum entspannen

Note Kundenmeinungen 4.5/5

Anonym Paare - Bestätigte Mitteilungen ALL

Schöner und Ruhiger Ort zum entspannen

Dear T. Greetings from Movenpick Resort Khaoyai. We very much appreciate your comments regarding your stay at the Mövenpick Resort Khao Yai. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we are looking forward to welcoming you to stay with us once again soon. Your sincerely, Suthee SITHOOMCHAN Guest Experience Manager

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