Mövenpick Sousse

고객 평점 (ALL 평가) 4.1/5 1,483 리뷰

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호텔설명

호텔 추가 정보

  • Location combining beach and city life

  • First Marine Spa in Tunisia

  • Delightful wining and dining facilities

  • State-of-the-art conference facilities

  • The Little Birds Club kids' club

숙박

호텔 위치

Mövenpick Sousse

Boulevard du 14 Janvier, PO Box 114
4039 SOUSSE
Tunisia

GPS:35.84159, 10.627958

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 수영장
  • 주차장
  • 레스토랑
  • 휠체어 이용 가능
  • 피트니스 센터
  • Wi-Fi
  • 에어컨
  • 조식
  • 회의실
  • 룸 서비스

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  4.1/5  1,483 리뷰

TripAdvisor 평가  4.0/5  4,963 리뷰

2024으뜸 시설

Corrupt, rude and dirty. AVOID

트립어드바이저 평점 1.0/5

Shaun M Solo travel - TripAdvisor 인증 리뷰

This hotel is a disgrace. I don’t even knows where to start. The staff are the biggest problem, rude, corrupt or both! For example; one afternoon I went to lunch and was gone from the pool around an hour, when I returned all my belongings had been thrown on the floor and my sun lounger taken. It turned out this wasn’t a guest but a random guy from the street who knows the shift manager. He went into a panic when I asked the name of the hotel GM so I could complain and found me another lounger, opposite where I had been, where I had to watch his interactions with his friend at the other side of the pool. As I was observing my surroundings it became apparent that this was quite common, local people would come in pay the manager some money and get extra special treatment, while the hotel guests would at best be ignored. It didn’t end here, I sprained my ankle the day before I was due to leave (not related to the hotel). As I was struggle to walk I went to reception to book another night, despite not having has a pleasant time at all. The receptionist was extremely nasty and hostile from the outset. A rude man with a condescending demeanour, he ultimately started booking a room, the changed his mind and said they were full. This was a lie; I booked a room online. I did confront the receptionist about his behaviour and explained I couldn’t understand what he had gained from being so nasty, he was then going out of his way to be ‘fake pleasant’ for the next two days so as not to get a complaint, embarrassingly so by the time I left. Otherwise the place is dirty, unsafe and unkempt. The room hasn’t been cleaned properly and had broken furniture, the sun loungers were absolutely filthy, the parasols dirty, mouldy and with holes, they serve little tuna pizzas that had gone stale and are inedible and not safe for consumption, The door staff are relatively personable, but all other staff you encounter and dismissive and low key hostile. This place is utterly disgraceful and a terrible stain on the Movenpick brand. It was my first time at a Movenpick hotel, there certainly will not be a second one after this experience.

Exceptional service

트립어드바이저 평점 5.0/5

ashbys280 TripAdvisor 인증 리뷰

My husband and I have just returned from a weeks holiday and we cannot fault it. All the staff were so attentive, always aware of our safety and comfort as I am 29 weeks pregnant. Food incredible, especially the deserts and chocolate hour 😋 We will be rebooking to return with baby next year.

Pleasant hotel

트립어드바이저 평점 4.0/5

Azal E TripAdvisor 인증 리뷰

I had a lovely time at the hotel , the rooms were clean and spacious . Nice pool areas and a nice sandy beach. Staff were friendly, particularly brahim who went above and beyond to make our dining experience pleasant especially that i was travelling with a two year old .

5* For The Lovely People That Work Here.

트립어드바이저 평점 5.0/5

Surayya1989 Friends getaway - TripAdvisor 인증 리뷰

Yahya at the reception checked us in and also surprised me with a lovely birthday cake.He has gone above and beyond for us and we are so grateful to him At breakfast Amine & Rachid have really looked after us.Thankyou so much we will never forget yout kindness

Pleasant hotel

트립어드바이저 평점 4.0/5

alum b TripAdvisor 인증 리뷰

Good buffet breakfasts/dinners. Very pleasant common areas though indoor seating can be limited and smoking is permitted there. The music from the bar area can be annoyingly loud. It's disappointing that the cafe and specialty restaurant only have [not very special] street views. Staff are pleasant and helpful but rooms are not refreshed properly by housekeeping. Service a little slow.

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 429 리뷰 8.5/10 위치
  • 878 리뷰 6.3/10 객실
  • 2,053 리뷰 8.2/10 서비스
  • 26 리뷰 7.3/10 인터넷 가격
  • 457 리뷰 5.7/10 청결도
  • 398 리뷰 7.5/10 조식
  • 358 리뷰 6.3/10 편의 시설
  • 227 리뷰 9.3/10 웰니스 센터

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