Mövenpick Sousse

Customer review rating (ALL Rating) 4.1/5 862 reviews

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Description

Hotel extras

  • Location combining beach and city life

  • First Marine Spa in Tunisia

  • Delightful wining and dining facilities

  • State-of-the-art conference facilities

  • The Little Birds Club kids' club

Our accommodation(s)

Book this hotel
Room 1

Hotel location

Mövenpick Sousse

Boulevard du 14 Janvier, PO Box 114
4039 SOUSSE
Tunisia

GPS:35.84159, 10.627958

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  862 reviews

Customer review rating 0.5/5

Enis A. Solo - Confirmed reviews ALL

Customer review rating 3.5/5

Mohamed A. A. Families - Confirmed reviews ALL

Dear Mr. A., Thank you for taking the time to share your feedback following your stay at Mövenpick Resort & Marine Spa Sousse. We are pleased to know that you appreciated the cleanliness of the hotel, the late check-out, and your experience at our Asian restaurant. Your kind words regarding Habib and our Indonesian chefs will be shared with them with great pleasure. Regarding your bill, we would like to clarify that the initial amount displayed was the total balance before the deduction of your ALL – Accor Live Limitless Reward points. Once your points, equivalent to approximately €360, were applied, the amount due was significantly reduced. We sincerely apologize that this explanation was not communicated to you clearly during check-out and for the time taken to finalize your bill. We fully understand that the difference between the two amounts may have caused concern and confusion. We also regret the absence of the welcome drink and room amenities associated with your Gold membership. Your feedback has been shared with the relevant teams to ensure greater attention to these benefits in the future. Thank you again for your comments, which will help us improve the clarity and efficiency of our service. Kind regards, Ahmed Hamza Guest Experience Manager Mövenpick Resort & Marine Spa Sousse

Customer review rating 0.5/5

Ratiba E. Families - Confirmed reviews ALL

Customer review rating 4.5/5

George H. Business - Confirmed reviews ALL

Customer review rating 5.0/5

Samuel L. B. Families - Confirmed reviews ALL

Dear Valued Guest, Thank you very much for your excellent rating of 100/100. We are delighted to hear that your stay met your expectations and hope to have the pleasure of welcoming you back again very soon. Kind regards, Management

Other web-users rate our hotel

  • 396 reviews 8.6/10 Location
  • 846 reviews 7.1/10 Room
  • 2,519 reviews 8.5/10 Service
  • 13 reviews 6.9/10 WiFi
  • 1,072 reviews 7.8/10 Food
  • 478 reviews 6.7/10 Cleanliness
  • 428 reviews 8.4/10 Breakfast
  • 175 reviews 9.2/10 Wellness Area

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