Mövenpick Sousse

Customer review rating (ALL Rating) 4.1/5 1,507 reviews

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Description

Hotel extras

  • Location combining beach and city life

  • First Marine Spa in Tunisia

  • Delightful wining and dining facilities

  • State-of-the-art conference facilities

  • The Little Birds Club kids' club

Our accommodation(s)

Hotel location

Mövenpick Sousse

Boulevard du 14 Janvier, PO Box 114
4039 SOUSSE
Tunisia

GPS:35.84159, 10.627958

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  1,507 reviews

TripAdvisor Rating  4.0/5  4,954 reviews

Certificate of excellence 2024

Pleasant hotel

TripAdvisor rating 4.0/5

alum b TripAdvisor review

Good buffet breakfasts/dinners. Very pleasant common areas though indoor seating can be limited and smoking is permitted there. The music from the bar area can be annoyingly loud. It's disappointing that the cafe and specialty restaurant only have [not very special] street views. Staff are pleasant and helpful but rooms are not refreshed properly by housekeeping. Service a little slow.

Great Stay

Customer review rating 5.0/5

Firas H. Families - Confirmed reviews ALL

Back to the hotel after a while. Friendly and helpful staff. Spacious and comfy room. We highly appreciate the kind gesture and gift for our newborn baby. We felt almost like home

Dear Mr. H., Thank you for your feedback! We’re thrilled to hear that you enjoyed your stay with us and felt at home. Our team strives to provide a warm and welcoming atmosphere, and it’s fantastic to know that our gesture for your newborn made a positive impact. We look forward to welcoming you back for another great stay! Best regards, Ahmed Hamza Guest Experience Manager

Wonderful location

Customer review rating 4.5/5

Abby Solo - Confirmed reviews ALL

I stayed overnight and the hotel was in a very beautiful location and I could see the beach from my room. The room itself was very spacious and had all the necessities I needed. Breakfast also provided a lot of options as well as the different restaurants around the hotel. The only pain point was the whole check in process. They need to improve on their speed and efficiency but the guest relations manager was very attentive to my questions and requests and I felt like I was taken care of.

Dear Ms. M., Thank you for your feedback! We’re delighted to hear that you enjoyed our beautiful location and spacious room, as well as the breakfast options and nearby restaurants. We appreciate your comments about the check-in process. We are continuously working to improve our efficiency, and your insights will help us in this effort. It’s great to know that our Guest Relations Manager was able to assist you and make your stay more comfortable. We hope to welcome you back soon for an even better experience! Best regards, Ahmed Hamza Guest Experience Manager

Impressive hotel, Movenpick service standard!

TripAdvisor rating 4.0/5

CrisBorges11 Friends getaway - TripAdvisor review

Impressive lounge, beautiful pool area and it faces the beach, but is not a white sand beach… The room was spacious, beautiful, large balcony facing the pool and the sea (the latter a bit far) with all the amenities - sleepers included. Large food variety in a clean and safe ambiance - all the cooking team was wearing gloves and they did not allow guests to take the food without using the tongs (bare hands were not welcome :)) I saw them calling guest’s attention a few times and kudos for them and the hotel management team for that. Best way to guarantee the safety of all guests and prevent an outbreak of food poisoning. The only reason I am not giving 5 is because I almost fell walking in the pathway to the lounge after raining overnight and nobody remove the pods that were still there in the morning.

Poor

Customer review rating 1.5/5

Anonymous Couples - Confirmed reviews ALL

This is not a 5 star resort at all. The rooms are dirty, outdated and the mattresses and furniture are old and probably the same ones that the hotel bought 15 years ago when they first opened. The reception staff were rude and the food was expensive and terrible.

Dear Mr. A., Thank you for your feedback! I am truly sorry to hear that your stay did not meet your expectations. Your comments regarding the cleanliness and condition of the rooms, as well as the service at the reception, are very important to us. We are committed to improving these areas to ensure a better experience for our guests. Additionally, we are currently reviewing our dining options to provide quality meals at fair prices. We hope you will give us another chance in the future. Your satisfaction is our priority, and we genuinely want to provide a pleasant stay for all our visitors. Best regards, Ahmed Hamza Guest Experience Manager

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Other web-users rate our hotel

  • 430 reviews 8.4/10 Location
  • 867 reviews 6.4/10 Room
  • 2,009 reviews 8.2/10 Service
  • 26 reviews 7.3/10 WiFi
  • 451 reviews 5.8/10 Cleanliness
  • 367 reviews 7.1/10 Breakfast
  • 227 reviews 9.3/10 Wellness Area
  • 156 reviews 4.1/10 Value

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