Mövenpick Sousse

Customer review rating (ALL Rating) 4.1/5 1,645 reviews

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Description

Hotel extras

  • Location combining beach and city life

  • First Marine Spa in Tunisia

  • Delightful wining and dining facilities

  • State-of-the-art conference facilities

  • The Little Birds Club kids' club

Our accommodation(s)

Hotel location

Mövenpick Sousse

Boulevard du 14 Janvier, PO Box 114
4039 SOUSSE
Tunisia

GPS:35.84159, 10.627958

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  1,645 reviews

TripAdvisor Rating  4.0/5  4,784 reviews

Certificate of excellence 2024

Worst restaurant and pool bar staff

TripAdvisor rating 3.0/5

Kiko S TripAdvisor review

The hotel is fairly new with good facilities. The restaurant and pool bar staff are rude, would argue with costumers, among themselves and are absolutely incapable of doing their job. The pool bar and restaurant staff is not trained to work at a 5star hotel. Made us feel unwelcomed and wanting to leave hotel as soon as possible. We where witnesses to number of incidents where the pool bar waiters will dump people belongings of the beach beds and to the ground and then bring the same beds to newcomer customers which are not staying at the hotel but pay some sort of fee to use the hotel’s facilities. The hotel and its facilities are good, staff makes the stay unbearable.

Well located but needs to be renovated

Customer review rating 2.0/5

Amanallah B. N. Business - Confirmed reviews ALL

The Staff is professional and good welcoming. The restaurants are not at the level of the hotel, specially the Italian Pumo...we had a very bad experience dining there, the hotel should withdraw their operating license. Staff = 0, food = 0, service = 0. Thanks for your efficient work to keep your hotel at the right place. Regards Amanallah B. N.

Dear Amanallah B. N., Thank you for your feedback. We regret that your experience did not meet your expectations and will review your comments with our team. We appreciate your input and hope to welcome you back in the future. Best regards, Ahmed Hamza Guest Experience Manager

Splendide

TripAdvisor rating 5.0/5

Asmaa F TripAdvisor review

I Ve been in suite number 3070 very good service excellent housekeeping especially we had to meet our wonderful SARRA who had made our experience at the hotel much better with her very nice smile . Overall everything was as expected,I really recommend this hotel with no regrets Thank you moving pick

Staff very rude starting from the security, reception and the waiters they need training from the beginning.

TripAdvisor rating 1.0/5

Sophiee S TripAdvisor review

سرقة و تحيل من النادلين . They didn’t show us our bill just they tell us oral and they add money for them. They are very rude. Im not living there but I will never go back to this place 👎👎👎 Before hiring staff check their cv and teach them to not stole the customers big flopppp

Amaising hotel

Customer review rating 5.0/5

Bouzaabia /. G. Families - Confirmed reviews ALL

it is 3rd time in the hotel and every time it is amazing experience for the whole family. Staff of the hotel is very caring and always very reactive. Reception professional and ready to help. Food in the restaurant is very good quality defiantly 5 star, together with its service. management of the restaurant always present and helpful. our kids loved kinds club and swimming pools, and babysitting services gave us some free time. We stayed in majority 5 star hotels in Sousse and we can say that Movenpick is the best for us.

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Other web-users rate our hotel

  • 397 reviews 8.3/10 Location
  • 859 reviews 6.6/10 Room
  • 1,734 reviews 8.2/10 Service
  • 26 reviews 7.9/10 WiFi
  • 450 reviews 6.1/10 Cleanliness
  • 292 reviews 7.1/10 Breakfast
  • 223 reviews 9.1/10 Wellness Area
  • 45 reviews 7.8/10 Bar

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