Mövenpick Sousse 5 stars

Customer review rating 4.2/5 2,695 reviews

ALLSAFE approved hotel

Book this hotel

Room 1

Number of guests
Children's age

Best price guarantee

How it works?
Accor Live Limitless

Free: become a member

When making a booking at this hotel:

  • I earn Status & Rewards points

  • I can use my Rewards points

  • I benefit from advantages

  • I can take advantage of the Members' rate

Mövenpick Sousse
See on a map
+ 28 Services

Hotel extras

  • Location combining beach and city life

  • First Marine Spa in Tunisia

  • Delightful wining and dining facilities

  • State-of-the-art conference facilities

  • The Little Birds Club kids' club

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Services for children
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Laundry
  • Boutiques/shopping
  • Porter
  • Concierge
Leisure and activities
  • Swimming pool
  • Thermal SpaPaying
  • Fitness centre
  • Well-being
  • Services for children
  • Golf course 18 holes (nearby)
  • Beach and water sportsPaying
  • Other sports activities
Catering
  • BreakfastPaying
  • 5 Restaurant(s)
  • 6 Bar(s)
  • Room service
Business services
  • 5 Meeting room(s)
  • Conventions hotel
  • Business center with support staff
  • Copy/print service availablePaying

Hotel location

Mövenpick Sousse

Boulevard du 14 Janvier
PO Box 114
PO Box 114
4039 sousse
tunisia

Tel: +21673202000

Fax: (+216)7/3202111

Check-in from 15h00

Check out up to 12h00

  • By plane

    CARTHAGE At 120km / 74.56 miles

GPS :35.84159, 10.627958

Our accommodation(s)

Classic King city

Accessible room
  • Max. number of persons: 3
  • Area: From 34 / 366 sq ft
  • Views: Garden View, City View *
  • Most of the accommodation: BALCONY *

Subject to availability

  • Automatic wake up call
  • Direct dial telephone
  • Mini Bar

Classic King Sea View

  • Max. number of persons: 3
  • Area: From 34 / 366 sq ft
  • Views: Ocean/Sea view *
  • Most of the accommodation: BALCONY *

Subject to availability

  • Coffee/tea making facilities
  • Automatic wake up call
  • Direct dial telephone
  • Mini Bar

Classic King Partial Sea View

  • Max. number of persons: 3
  • Area: From 34 / 366 sq ft
  • Views: Sea side *
  • Most of the accommodation: BALCONY *

Subject to availability

  • Coffee/tea making facilities
  • Automatic wake up call
  • Direct dial telephone
  • Mini Bar

Classic King Pool View

  • Max. number of persons: 3
  • Area: From 34 / 366 sq ft
  • Views: Pool side *
  • Most of the accommodation: BALCONY *

Subject to availability

  • Automatic wake up call
  • Direct dial telephone
  • Mini Bar

Classic Twin city

  • Max. number of persons: 3
  • Area: From 34 / 366 sq ft
  • Views: Garden View, City View *
  • Most of the accommodation: BALCONY *

Subject to availability

  • Coffee/tea making facilities
  • Automatic wake up call
  • Direct dial telephone
  • Mini Bar

Classic Twin Sea View

  • Max. number of persons: 3
  • Area: From 34 / 366 sq ft
  • Views: Ocean/Sea view *
  • Most of the accommodation: BALCONY *

Subject to availability

  • Coffee/tea making facilities
  • Automatic wake up call
  • Direct dial telephone
  • Mini Bar

Classic Twin Partial Sea View

  • Max. number of persons: 3
  • Area: From 34 / 366 sq ft
  • Views: Sea side *
  • Most of the accommodation: BALCONY *

Subject to availability

  • Coffee/tea making facilities
  • Automatic wake up call
  • Direct dial telephone
  • Mini Bar

Classic Twin Pool View

  • Max. number of persons: 3
  • Area: From 34 / 366 sq ft
  • Views: Pool side *
  • Most of the accommodation: BALCONY *

Subject to availability

  • Coffee/tea making facilities
  • Automatic wake up call
  • Direct dial telephone
  • Mini Bar

Family Connecting Rooms

  • Max. number of persons: 4
  • Views: Pool side *
  • Most of the accommodation: BALCONY, TERRACE *

Subject to availability

  • Coffee/tea making facilities
  • Automatic wake up call
  • Direct dial telephone
  • Mini Bar
Rooms

Our restaurants and bars

SENDAI

Type of cuisine: Japanese

Taste authentic cuisine from Japan at Sendai. Sample freshly-prepared sushi and sashimi while enjoying the delights of fresh ingredients, including meat and seafood, being cooked before your eyes at the teppanyaki tables.

MOSAIQUE RESTAURANT

Type of cuisine: International

The Mosaique restaurant offers spectacular live cooking stations inviting guests to view the culinary heart of the hotel. Savor international, local, and Swiss specialties. The restaurant also features three themed buffets.

LA VILLA RESTAURANT

Type of cuisine: Gourmet

Discover the different moods of the romantic chimney bar and the minimalist charm of the lounge, or stop at the refined, yet vibrant Moroccan Café after having savored the Mediterranean fusion cuisine of La Villa's Fine Dining room.

TAPEO RESTAURANT

Type of cuisine: Mediterranean

Open 24 hours a day, this authentic Spanish restaurant offers a large choice of Spanish tapas from Polpo Alla Gallega to the traditional tortilla, all guaranteed to satisfy your tastes.

Levant Grill & Jacuzzi

Type of cuisine: Mediterranean

Pour les amateurs de grillades, Le Levant Grill & Jacuzzi est le lieu idéal pour manger au bord de la Méditerranée

AGA Café

Non contractual photo

AGA Café vous faire revivre les jours glorieux de l'Empire Ottoman. Venez y découvrir une sélection de boissons chaudes et froides et les meilleurs saveurs de Narguilés du monde

WAVE SNACK BAR

Non contractual photo

With both beach and pool nearby, perfect for catching a quick snack by the water or getting some sun. Casual and relaxed

TAPEO BAR

Non contractual photo

You will be stunned by the grandeur of the lobby, which combines contemporary features with a Georgian high-domed ceiling and tall rounded windows overlooking the pool and garden. The best way to describe this venue is stylish and secluded

FIRST

Non contractual photo

On a mezzanine above the tapas restaurant the piano bar is a hide away in the grand lobby. Enjoy a glass of Champagne overlooking the sea and contemplate the beauty of de scenery. A black granite counter contrasts with the blue light of the bar mirror.

Breeze Sports Bar

Non contractual photo

Profitez des plus grands événements sportifs au Breeze Bar et faites vous plaisir entre amis en partageant votre boissons préférée

Onyx Bar

Non contractual photo

L'Onyx Bar offre, tous les soirs, une ambiance élégante et décontractée.

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 5

  • Maximum size: 629

  • Maximum capacity: 600 people

  • Maximum banquet capacity: 400 people

Find out more

Our guest reviews for
Mövenpick Sousse

100% genuine reviews from our guests

Find out more

ALL Rating 4.2/5

2,695 reviews

tripadvisor

TripAdvisor Rating 4.0/5

3,196 reviews

2020 TripAdvisor Certificate of Excellence
Certificate of excellence 2020

Beautiful hotel

Customer review rating 3.0/5

Anonymous Friends - 04/05/2021 Confirmed reviews ALL

The staff was wonderful. Very friendly and attentive. The Sendai Teppanyaki experience was an unexpected surprise and delicious! We had a very nice stay. The rooms were clean and the balcony view was amazing. We did have a few complaints. •The dinner buffet ran out of silverware and plates, and just rinsed off dirty ones and gave them to us to use. Not a safe practice during COVID! •The cushions on the lounge chairs by the pool are dirty and stained and unattractive. •There was no air conditioning in the rooms, so we were very hot at night and told to open the balcony door to be cool. It was warm and humid outside so that did not help. A/C should always be an option! • The parking is awful! Not enough space for such a large hotel.

Excellent stay

Customer review rating 5.0/5

Zied Z. Families - 18/04/2021 Confirmed reviews ALL

As usual Mövenpick hotel sousse is very confortable and relaxing hotel. It’s my favorite one in Sousse.

Dear Mr. Z., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Hassen Chaouache General Manager

Nice and spacious hotel

Customer review rating 4.0/5

Oksana Friends - 07/04/2021 Confirmed reviews ALL

We had a pleasant stay in Movenpick Sousse. Everything was great especially hot swimming pool and friendly staff around the hotel. The only thing could be better is coffee served there.

Dear Mrs. M., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Hassen Chaouache General Manager

Messy hotel

TripAdvisor rating 2.0/5

sina1234 07/04/2021 TripAdvisor review

1* My first impression when I call the hotel to confirm my booking was not that pleasant, I called 4 times and each time the receptionist told me that the reservation agent line is busy and I have to call again , so I ask to put me in hold she refused and ask me to hang up and called back later , fifth call was succeeded and for some reason the reservation agent pick the phone call and she was able to confirm my booking . 2* No crowd management at the hotel parking lot , security guard almost absent, cars blocking all access , no direction, no assistance to provide parking cars for hotel residents . Is it difficult to manage how many residents ? And how many spots available? Finally I went underground hotel parking and I get stuck there cover 30 minutes because I can’t backward my car and the strange part that the parking basement is one way only; the entry same as the exit . I have no idea how could be in safety side!!!. After too many attempts I was able to park in small area . 3 * Dinner at the main dining room !!! Wow!!no social distance between tables , I saw family for 5 people at the same table , kids using finger to grab food , no COVID protocol at all, cooks should serve every single guest , no one should touch spoons, should be no self serve for my knowledge. 4* Day 2 I received a phone call from the front office manager claimed that my 10000 rewards point was not available to redeem, she was aggressive on the phone and ask me to come down to “ her office “ to discuss, and I have to call the head office to sort it out !!! Or I have to pay cash all the amount … She was arguing with me and threatening if it was not sorted I have to pay everything. Was shocking moments my self and my wife for our wedding anniversary!!! FYI I called before my stay the head office , also the reservation agent at the hotel “Sana" , and the receptionist at the check in time , and all of them confirmed 10000 has been redeemed and I have to pay remaining balance around 29 euros . So after the disturbing phone call from front desk manager , I called the head office USA Mrs Donna and she was able to sort it out for me . such a great customer services and problem solving and efficiency!! Hats Off . 5 * my room 7152 , balcony is soo noisy because of the heat pump located in a small room near the pool, It is very noisy 24/24 . The unit should have been installed on noise-absorbing pads but this was not done. 6 * in door pool was packed and over crowded with guests , no crowd management to organize the flow and we decided to not use the pool at all . 7 * departure breakfast very crowded restaurants, I want to thank you the restaurant team for the great job , they did amazing job taking care of us . 8* Thank you housekeeping department as well , she did a wonderful job to keep my room clean and tidy. Bottom line I regret my self and my wife for our stay , we felt that we lost our 10000 points and we didn’t enjoy our special event , we stuck at the room most of the time watching TV … I wish time goes back and spend my points somewhere else…

Bad experience.

Customer review rating 2.0/5

Anis Couples - 06/04/2021 Confirmed reviews ALL

First of all Thank you for the opportunity to provide feedback about my previous stay in Movenpick hotel sousse . Please allow me to share my experience as below details ; 1* My first impression when I call the hotel to confirm my booking was not that pleasant, I called 4 times and each time the receptionist told me that the reservation agent line is busy and I have to call again , so I ask to put me in hold she refused and ask me to hang up and called back later , fifth call was succeeded and for some reason the reservation agent pick the phone call and she was able to confirm my booking . 2* No crowd management at the hotel parking lot , security guard almost absent, cars blocking all access , no direction, no assistance to provide parking cars for hotel residents . Is it difficult to manage how many residents ? And how many spots available? Finally I went underground hotel parking and I get stuck there cover 30 minutes because I can’t backward my car and the strange part that the parking basement is one way only; the entry same as the exit . I have no idea how could be in safety side!!!. After too many attempts I was able to park in small area . 3 * Dinner at the main dining room !!! Wow!!no social distance between tables , I saw family for 5 people at the same table , kids using finger to grab food , no COVID protocol at all, cooks should serve every single guest , no one should touch spoons, should be no self serve for my knowledge. 4* Day 2 I received a phone call from the front office manager claimed that my 10000 rewards point was not available to redeem, she was aggressive on the phone and ask me to come down to “ her office “ to discuss, and I have to call the head office to sort it out !!! Or I have to pay cash all the amount … She was arguing with me and threatening if it was not sorted I have to pay everything. Was shocking moments my self and my wife for our wedding anniversary!!! FYI I called before my stay the head office , also the reservation agent at the hotel “Sana" , and the receptionist at the check in time , and all of them confirmed 10000 has been redeemed and I have to pay remaining balance around 29 euros . So after the disturbing phone call from front desk manager , I called the head office USA Mrs Donna and she was able to sort it out for me . such a great customer services and problem solving and efficiency!! Hats Off . 5 * my room 7152 , balcony is soo noisy because of the heat pump located in a small room near the pool, It is very noisy 24/24 . The unit should have been installed on noise-absorbing pads but this was not done. 6 * in door pool was packed and over crowded with guests , no crowd management to organize the flow and we decided to not use the pool at all . 7 * departure breakfast very crowded restaurants, I want to thank you the restaurant team for the great job , they did amazing job taking care of us . 8* Thank you housekeeping department as well , she did a wonderful job to keep my room clean and tidy. Bottom line I regret my self and my wife for our stay , we felt that we lost our 10000 points and we didn’t enjoy our special event , we stuck at the room most of the time watching TV … I wish time goes back and spend my points somewhere else… Thank you for the happy anniversary chocolate cake . Best regards Anis T.

Overall Good stay

Customer review rating 4.0/5

Houssem Families - 03/03/2021 Confirmed reviews ALL

I overall enjoyed my stay but again my wife was not allowed to go to the swimming pool because of the burkini although the tissue was of good quality and wouldn't harm the pool

Dear Mr. B., Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Hassen Chaouache General Manager

Excellent Stay

Customer review rating 5.0/5

Samir C. Families - 28/02/2021 Confirmed reviews ALL

The Thalassu (swimming pool) was awesome and fabulous

Dear Mr. C., We very much appreciate your comments regarding your stay at the Mövenpick Resort & Marine Spa Sousse. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hassen Chaouache General Manager

Very good stay

Customer review rating 5.0/5

Zied Z. Families - 24/02/2021 Confirmed reviews ALL

As usual with Mövenpick hôtel sousse , I enjoyed the stay . Thanks to all the staff. They are very professional.

Dear Mr. Z., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Hassen Chaouache General Manager

No air conditioning! Miserable hot night

Customer review rating 1.0/5

Francesca Families - 18/01/2021 Confirmed reviews ALL

I’m extremely disappointed in the accommodations for the night. It was hot, stuffy, and miserable for all of us all night. We were unable to sleep comfortably because the air conditioner did not work (come to find out the air conditioner is not an option in “winter months”). I tossed and turned all night and woke up with sinus problems because of how hot it was. My husband missed breakfast because he couldn’t sleep all night and was too exhausted to get up. We were all sweaty and stinky despite not even using the blankets. Staff was friendly, but for a five star hotel I should be able to have a habitable room at a comfortable sleeping temperature. It was 23.5 C in the room, even with the window open. Healthy sleeping temperatures are 18-19 C maximum. I find it absolutely ridiculous that air conditioning is not an option at a five star hotel.

Dear Mrs. M., We would like to thank you for your stay at the Movenpick Resort & Marine Spa Sousse and for sharing your feedback with us. Please accept our most sincere apologies for the inconveniences that occurred during your stay with us. We are really sad about your experience regarding the air conditionning. We are also sad to read that you could not live a unique five star experience in our hotel. Please rest assured that these matters have been communicated to our Head Department for corrective action. We stay at your entire disposal on the following email address: re… for any further request you might have. We really hope this will not affect the trust you have shown towards our property and we look forward to welcoming you back in a near future. Best regards, Hassen Chaouache General Manager

Good Stay

Customer review rating 4.0/5

Anonymous Families - 17/01/2021 Confirmed reviews ALL

Very nice hotel. Staff friendly. Breakfast good. Clean

Dear Mrs.D., We would like to thank you for your stay at the Movenpick Resort & Marine Spa Sousse and for sharing your feedback. We are very happy to see that you appreciated every moment of your stay with our dedicated team members! We are also delighted to read that you could enjoy your breakfast. We look forward to welcoming you back very soon in Sousse and having the pleasure of serving you again. Best regards, Hassen Chaouache General Manager

Hospitality and service

Customer review rating 4.5/5

Ivo B. Business - 14/01/2021 Confirmed reviews ALL

Two words Hospitality and service

Dear Mr. b., We very much appreciate your comments regarding your stay at the Mövenpick Resort & Marine Spa Sousse. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Le Directeur Général Hassen Chaouache

Very Good service

Customer review rating 4.5/5

Nizar B. Families - 01/01/2021 Confirmed reviews ALL

Very well located. An underground parking is available for free for hotel guests. Service is perfect - early check in was offered. The dinner buffet is very diverse and of very good quality. The hotel is very quite and relaxing. A kids club is available to entertain and keep kids for free.

Dear Nizar B., We would like to thank you for your stay at the Movenpick Resort & Marine Spa Sousse and for sharing your feedback. We are very happy to see that you appreciated every moment of your stay with our dedicated team members! We are also delighted to read that you could enjoy your meals. We look forward to welcoming you back very soon in Sousse and having the pleasure of serving you again. Best regards, Hassen Chaouache General Manager

Great stay

Customer review rating 5.0/5

Mohamed A. M. Families - 31/12/2020 Confirmed reviews ALL

I had a great stay as usual , amazing staff and great food .

Dear Mr.m., We would like to thank you for your stay at the Movenpick Resort & Marine Spa Sousse and for sharing your feedback. We are very happy to see that you appreciated every moment of your stay with our dedicated team members! We are also delighted to read that you could enjoy your meals. We remain at your entire disposal for any further requests on the following: Re… We look forward to welcoming you back very soon in Sousse and having the pleasure of serving you again. Best regards, Hassen Chaouache General Manager

Well located

Customer review rating 3.5/5

Amer B. Y. Families - 29/12/2020 Confirmed reviews ALL

Overall good experience however compared to other Tunisian hotels it lacked children activities.Also dinner upstairs was next to the bar which lots of guests were smoking cigarettes and all the cigarette smoke made it over to the dining section which was obnoxious.

Dear Mr.Ben Y., Thank you for taking the time to tell us about your experience at the Mövenpick Resort And Marine Spa Sousse. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mövenpick, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Hassen Chaouache General Manager

Excellent service, professinal and competent staff, and a gorgeous view

Customer review rating 5.0/5

Samir C. Families - 21/12/2020 Confirmed reviews ALL

Excellent service, professinal and competent staff, and a gorgeous view

Dear Mr.C., We would like to thank you for your stay at the Movenpick Resort & Marine Spa Sousse and for sharing your feedback. We are very happy to see that you appreciated every moment of your stay with our dedicated team members! We are also delighted to read that you could enjoy our panoramic view. We remain at your entire disposal for any further requests on the following: Re… We look forward to welcoming you back very soon in Sousse and having the pleasure of serving you again. Best regards, Hassen Chaouache GM

nice hotel

TripAdvisor rating 4.0/5

kacemsaida 09/09/2020 TripAdvisor review

it was a nice trip in totally the hotel is clean and nice, the service was average we didn't had someone to take our luggage the pool was nice the food was good but no great variety in the night there is a lot of noise (peaple aren't respectful to eachother)

Dear Guest, Thank you for taking the time to share your feedback and please accept our sincerest apologies for the inconveniences which occured during your stay. We hope to welcome you back to our hotel soon! Sincerely, Hassen Chaouache General Manager

Perfect

TripAdvisor rating 5.0/5

JohanP1043 Business - 14/02/2020 TripAdvisor review

Very nice hotel with friendly staff. Great view from the rooms with Seaview. Definitely the best hotel in town. Did not have time to take breakfast nor dine in so cannot rate this. Check in/out was fluid;

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Hassen Chaouache General Manager

Our most recent 20 reviews

In partnership with TripAdvisor