Mövenpick Zurich Airport

Mövenpick Zurich Airport 4 estrelas

Nota clientes Avis (Classificação ALL) 4.2/5 858 comentários

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Extras do hotel

  • Certificado Green Globe Platinum

  • Restaurante, Bar e Terraço de Verão

  • 200 lugares de estacionamento (pago) e transporte de ligação gratuito para o aeroporto

  • Salas de reuniões multiusos

  • Quartos amplos e modernos

Este hotel participa no Planet 21 e age em favor da Hospitalidade Positiva.

Localização do hotel

Mövenpick Zurich Airport

Mittelholzerstrasse 8
8152 ZUERICH-GLATTBRUGG
Suíça

GPS:47.43932, 8.568669

Acesso e transporte

Serviços do hotel

Check-in desde as - Check-out até às

Em resumo
No local
  • Estacionamento
  • Restaurante
  • Hotel com acesso para cadeira de rodas
  • Bem-estar
  • Ar condicionado
  • Wi-Fi
  • Pequeno-almoço
  • Bar
  • Salas de reunião

As nossas opções de alojamento

O Mövenpick Hotel Zürich-Airport tem 333 quartos e espaçosas suites. Aqui pode escolher entre quartos Clássicos, Superiores, Premium, Sleep ou familiares. Há também uma espaçosa suite. As instalações incluem janelas insonorizadas, WIFI gratuito, ar condicionado com controlo individual, TV LED, minibar e comodidades para chá e café.

Avaliações dos nossos clientes

Avaliações dos nossos clientes

Garantia de 100% de comentários de hóspedes que ficaram mesmo no nosso hotel

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Classificação ALL  4.2/5  858 comentários

Classificação do TripAdvisor  4.0/5  2.381 comentários

Terrible, dirty and unfriendly staff

Nota Tripadvisor 1.0/5

Roving01157812142 Avaliação com certificação TripAdvisor

I am completely shocked at the state of this hotel. I used to come here many years ago and remember it as a nice Hotel with a very good Restaurant (it was always packed). I stayed at the hotel for 1 night and I can honestly say, I will never stay here again. While the hotel might have deserved the 4 stars MANY, MANY years ago, it certainly doesn't deserve them anymore. 1) The rooms are entirely outdated and dirty. The walls are banged up and it seems like the Hotel has never been renovated since its opening. The bathroom floor was covered with black hair, so was the shower and the shower was moldy. There was still a hairpin on the sink from the prior occupant. 2) The food at the restaurant tasted like it came out of a carton and was just warmed up. For the quality, it was way overpriced. 3) the service at the Restaurant was basically non-existent. We were directed to a table that still had dirty cutlery and napkins on it. The waiter replaced the cutlery but didn't change the "food-stained" napkins until I asked him to. 4) I had paid for my room prior to my arrival through the Accor website. I even received an email that my room is paid for and my balance to pay at the Hotel was 0.00CHF. Upon check-out I was asked to pay the full balance for room and meals. When I informed her that I had pre-paid the room, the lady kept insisting that this was not true until I showed her the email confirmation. She called upon her manager, which basically shrugged and said she will look into it. There was no "I am sorry for the inconvenience" or anything. Very rude staff overall.

Dear Raving01157812142 Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Bastian Mantey General Manager

I would not return ...better/cheaper options in airport area.

Nota Tripadvisor 3.0/5

dwld26 Avaliação com certificação TripAdvisor

Had to spend 2nights here for a biz conference. I'm used of staying in Zurich airport area but this one my 1st stay at Moevenpick. Honestly speaking this is not worth the value ! Staff not very professional at front desk, electronic key system to access the door "out of age" means not working well at all (several peple went up to the room and then back at front desk to recharge the cards...very boring) ....TV channels set up in a non logical way. Their shuttle to airport is not operating full day...which forces you to use taxi or public transport in case you need to go at airport "outside" their standard hours. Some good points though....Nespresso machine in room, good WIFI, very clea and comfortable room, great breakfast and quite location. Also a small fridge. Public transport a few minutes walk away.

V average hotel

Nota Tripadvisor 2.0/5

andysG2152YG Negócios - Avaliação com certificação TripAdvisor

Rude receptionist and wrong food delivered to room,when call to complain nobody answers other than the main reception like and the lady is hopeless,my advice is to book the Hilton hotel which is a stone throw away and much better than this place

Poor Wi-Fi; Poor Service

Nota Tripadvisor 1.0/5

EmpressHA Negócios - Avaliação com certificação TripAdvisor

If it's just connecting to wifi for leisure, I wouldn't bother. But chances are, your prospect customers and checked-in like choose to stay within the vicinity due to business as usual. Having said, poor connectivity is big deal. On top of that, hotel staff aren't accommodating. Avoid the hassle and pick somewhere else

Dear EmpressHA Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Bastian Mantey General Manager

Boa estadia

Nota clientes Avis 5.0/5

Zeila Negócios - Comentários confirmados de ALL

Muito bom com ótimo café da manhã, ótimo restaurante! Tudo perfeito.

Exmo Senhor (a) D., Agradecemos os seus comentários no seguimento da sua estada no Mövenpick Hotel Zürich Airport. Foi com prazer que recebemos as suas felicitações. Não deixaremos de partilhar os seus comentários com toda a equipa . A sua satisfação é a melhor recompensa para os nossos colaboradores que trabalham diáriamente para lhe prestar um serviço irrepreensível. Na expectativa de o (a) acolher de novo, queira aceitar os nossos melhores cumprimentos. Bastian Mantey General Manager

Em parceria com TripAdvisor

Outros utilizadores da Web classificam o nosso hotel

  • 592 comentários 8.7/10 Localização
  • 698 comentários 5.7/10 Quarto
  • 743 comentários 6.9/10 Serviço
  • 19 comentários 4.7/10 Internet
  • 280 comentários 5.5/10 Limpeza
  • 250 comentários 5.9/10 Comida
  • 163 comentários 6.3/10 Pequeno-almoço
  • 129 comentários 3.5/10 Atmosfera

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