Mövenpick Zurich Airport 4성

고객 평점 (ALL 평가) 3.8/5 1,512 리뷰

아코르호텔 그룹 전 세계 호텔 최저가 보장
Mövenpick Zurich Airport - Image 1
Mövenpick Zurich Airport - Image 2
Mövenpick Zurich Airport - Image 3
Mövenpick Zurich Airport - Image 4
Mittelholzerstrasse 8, 8152 ZUERICH-GLATTBRUGG, 스위스

호텔설명

호텔 추가 정보

  • ALLSAFE and Green Globe Platinum certified hotel

  • Only 5 minutes from the Zurich airport

  • Restaurants, bar and summer terrace

  • Multifunctional meeting rooms

  • Free airport shuttle and 200 parking spaces (at a fee)

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호텔 위치

Mövenpick Zurich Airport

Mittelholzerstrasse 8
8152 ZUERICH-GLATTBRUGG
스위스

GPS:47.43932, 8.568669

전화
팩스 +41 44 808 88 77

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 주차장
  • 애완 동물 동반
  • 레스토랑
  • 휠체어 이용 가능
  • 피트니스 센터
  • Wi-Fi
  • 에어컨
  • 조식
  • 바
  • 회의실
  • 100% 금연 호텔
  • 룸 서비스

LE CHALET

Le Chalet restaurant offers a wide selection of international dishes and seasonal variations. In the summer months, you can enjoy your meal on the large summer terrace.

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  3.8/5  1,512 리뷰

TripAdvisor 평가  4.0/5  2,525 리뷰

Good lobby area, staff untrained

트립어드바이저 평점 4.0/5

ARJAV J TripAdvisor 인증 리뷰

Good hotel, a lot of Indians stay here, rooms are a bit old fashioned and run down, but justifies the price, check in checkout staff is untrained and dont know about much things.

Dear Guest, Thanks for letting us know your opinion of your stay. We appreciate your kind words about our welcoming lobby space and are glad you found our pricing to reflect good value. However, we sincerely regret that some aspects of your experience fell short of expectations. Our team undergoes regular hospitality training, and we’re addressing your observations to improve service quality. Regarding room facilities, we continually update furnishings while maintaining our property's character. Nonetheless, we’re pleased your overall stay was satisfactory and hope you enjoyed convenient access to transportation links during your visit. It would be a pleasure to welcome you back on a future occasion. All the best, Heinz Krähenbühl, General Manager

The most filthy and dirty hotel

트립어드바이저 평점 1.0/5

Malina I TripAdvisor 인증 리뷰

The most filthy and dirty hotel I have ever booked a room at in my life! I booked because I came to a job fair that was held in this hotel, but I DO NOT advise anyone to make the mistake of staying in this hotel! The duvet covers were dirty and I turned on the light to see how filthy and filthy they could be!!!! It was miserable!!. And when I say miserable please see the attached pictures!, the bathroom was filthy and the sanitary ware very old and dirty (see the pictures) the air conditioning vent was covered in dust and I think mold bacteria had already grown there (also see the pictures), the heat did not work... so something horror! This hotel should not be operating! It is unacceptable to let a hotel operate like this. I will also send the pictures to the health department in Zurich, and I am sure that measures should be taken to close this hotel!!! It is miserable!!! If I could give a minus grade I would, unfortunately I can't give a grade lower than 1 because the grades are from 1 to 5, but if I could I would give a minus 5.

Dear Alina Thank you for taking the time to review your recent stay at our hotel. We sincerely apologize that your experience fell short of expectations in multiple aspects. Our team takes cleanliness standards extremely seriously and has reinforced inspection protocols following your comments. While our HVAC systems undergo quarterly professional maintenance, we regret any discomfort caused and have conducted additional checks. We appreciate you bringing these matters to our attention as it helps us maintain our facilities. We hope to have the opportunity to welcome you back in the future. Best regards, Heinz Krähenbühl, General Manager

close to airport

트립어드바이저 평점 4.0/5

govindagrawal TripAdvisor 인증 리뷰

CLOSE TO airport .they have shuttles to airport . big rooms but rooms need refurbishing . friendly staff . the breakfast was good .

Dear Govind, Thank you for taking the time to share your feedback. We are delighted that you found our location convenient for your travel needs and appreciated our airport shuttle service. It is wonderful that you enjoyed the spaciousness of your room and the friendly assistance from our team. That said, we are sincerely sorry that some aspects of your stay did not meet your expectations. We take all feedback seriously and will share your comments with our maintenance team. Nonetheless, we are pleased that you had a positive experience with our breakfast offerings. We hope you were able to take advantage of our hotel's excellent connectivity to both the airport and Zurich city center. We hope to have the pleasure of welcoming you again. Kind regards, Heinz Krähenbühl, General Manager

고객 평점 1.5/5

Joowon L. 비즈니스 - 전체(All) 통지 확인

어디에도 정보가 없다. 12부터 4시까진 셔틀 안다님. 기다리는데.. 셔틀 기사가 15유로라고 영업한다. 택시가 더 싸다. 아니 그냥 다른 호텔로 가세요.

안녕하세요. 저희 호텔을 방문해주셔서 감사합니다. 고객님께서 경험하신 교통편 관련 불편 사항에 대해 진심으로 사과드립니다.저희 Wyndham Stuttgart Airport Messe의 무료 공항 셔틀은 04:00–12:00 및 16:00–23:30 시간대에 운행되며, 해당 정보는 홈페이지와 현장 안내판에 명시되어 있습니다. 안내가 충분하지 못해 혼란을 드린 점 다시 한 번 사과드리며, 체크인 및 객실 이용 과정에서 만족을 드리지 못한 부분은 내부적으로 개선하겠습니다. 또한 환경 정책과 서비스 전반에 대한 고객님의 소중한 의견도 감사히 참고하여, 앞으로 더욱 편안한 투숙 경험을 제공할 수 있도록 노력하겠습니다. 다음 방문 시에는 더욱 개선된 서비스로 만족을 드릴 수 있도록 최선을 다하겠습니다. 감사합니다. Heinz Krähenbühl, General Manager

Worst Customer Service

트립어드바이저 평점 1.0/5

729elianem TripAdvisor 인증 리뷰

This is the worst Customer service and Hotel in Zurich . The rooms were dirty upon arrival - Check in is at 15:00 and we arrived at 18:00 and room was not ready. The next day the room was not cleaned and someone did the bed but layed down on it - the bed sheets were re used . The keys of our rooms didn’t worked so we had to go to the lobby several times . The staff in the reception was not friendly at all neither Customer centric oriented. In particular in the reception Adelaida and Mahmoud were truly aggressive with us, as if we had the fault of their incompetence.

Dear Éliane, We thank you for taking the time to share your feedback. However, we sincerely apologize that your experience fell short of expectations. Our check-in process normally ensures rooms are prepared by 15:00, and we regret this wasn't your experience. We take cleanliness seriously with daily housekeeping, and will reinforce this standard. Regarding staff interactions, we expect courtesy as fundamental and will address this directly with our team. We hope we have the pleasure of seeing you again in the future. Take care, Heinz Krähenbühl, General Manager

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 1,528 리뷰 8.8/10 위치
  • 2,040 리뷰 4.5/10 객실
  • 1,771 리뷰 7.1/10 서비스
  • 42 리뷰 5.6/10 인터넷 가격
  • 1,062 리뷰 4.9/10 안락함
  • 728 리뷰 3.7/10 청결도
  • 444 리뷰 2.7/10 분위기
  • 321 리뷰 6.6/10 조식

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