Mövenpick Zurich Airport 4 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 3.9/5 1,406 件のレビュー

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Mövenpick Zurich Airport - Image 1
Mövenpick Zurich Airport - Image 2
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Mittelholzerstrasse 8, 8152 ZUERICH-GLATTBRUGG, Switzerland

説明

ホテルのその他の情報

  • ALLSAFE and Green Globe Platinum certified hotel

  • Only 5 minutes from the Zurich airport

  • Restaurants, bar and summer terrace

  • Multifunctional meeting rooms

  • Free airport shuttle and 200 parking spaces (at a fee)

当ホテルの客室

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ホテル所在地

Mövenpick Zurich Airport

Mittelholzerstrasse 8
8152 ZUERICH-GLATTBRUGG
Switzerland

GPS:47.43932, 8.568669

電話番号
ファックス +41 44 808 88 77

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • 駐車場
  • ペット可
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • 全館禁煙
  • ルームサービス

LE CHALET

Le Chalet restaurant offers a wide selection of international dishes and seasonal variations. In the summer months, you can enjoy your meal on the large summer terrace.

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  3.9/5  1,406 件のレビュー

トリップアドバイザーの評価  4.0/5  2,470 件のレビュー

Not great experience

トリップアドバイザーの評価 3.0/5

56rajan トリップアドバイザー認証口コミ

Had a problem when checking in. Was told I had no reservations. After showing them confirmation from the hotel they asked me to wait in the bar. Gave voucher for two drinks. Finally after an hour got the room. Room was clean. Air conditioning not great but was comfortable. Shuttle to airport is good. I was charged two times for the room. By the hotel and the booking platform. Finally the bill was corrected with the help from booking.com. Staff is fine, not great as I believe they are overbooked most of the time and doing their job.

Poor hotel but convenient for the airport

トリップアドバイザーの評価 2.0/5

new_world_travellers トリップアドバイザー認証口コミ

We stayed one night at Movenpick Zurich Airport and it was poor. The check in process was awful. We arrived late and they were still not sure if the room was ready. The rooms are dated with a motel like feeling. The location is convenient for the airport and the shuttle service is good.

Dear New World, Thank you for taking the time to share your feedback. We are pleased that you found our location convenient for your travels and that our complimentary shuttle service was to your satisfaction, ensuring a smooth connection between the airport and our hotel. We are sorry to hear that your check-in experience did not meet your expectations and that you found the decor of our rooms not to your taste. Our aim is to provide a welcoming and efficient check-in process for all guests, especially those arriving late, and we regret any inconvenience caused. While some guests find our rooms to be comfortably appointed, we understand that preferences vary and we appreciate your perspective. We continually strive to maintain and update our facilities to create a pleasant environment for our guests. Nonetheless, it is great to know that the proximity to Zurich Airport added value to your stay. Our location, just five minutes from the airport, is indeed one of the highlights for many of our guests, along with the free WIFI in our spacious rooms and the wide range of international and seasonal dishes available at our restaurant. We hope that you will return in the future for a more enjoyable stay. Kindest regards, Bastian Mantey, General Manager

Worst hotel ever

トリップアドバイザーの評価 1.0/5

AnastasiaCanela トリップアドバイザー認証口コミ

The A/C is not working, it is too hot in the room and technician said, “it’s normal…” nobody could care, I felt so hot that it’s hard to sleep there… If not company who paid for this hotel I would never choose to stay here. I asked a bucket of ice in the bar, and it looked like it was the last one they had. I need to drink cold drinks at least to cool a bit in this heat; no A/C is working and I literally had to beg for an ice bucket, there’s really something wrong about this hotel… No fan was provided or offered instead of this super hot A/C… I do not recommend this hotel to anyone

Dear Anastasia, Thank you for your feedback, The comfort and convenience of our guests are top priorities and we are sorry that the room temperature was not ideal. Rest assured we are having our maintenance team look into this and regret we were not able to find a solution to allow you to fully enjoy your stay. We hope to welcome you again in the future. Best wishes, Bastian Mantey, General Manager

Yucky mold!

トリップアドバイザーの評価 3.0/5

SuzqzTravels トリップアドバイザー認証口コミ

Definitely a budget hotel. The rooms have A/C but not enough to cool off a sweltering room in the summer. Staff couldn't care less about service. Mold in the shower and tub parts broken. They won't check anyone in until after 2pm but they will hold your bags. Shuttle service to the airport only happens in the morning and afternoons with a break midday. You must load your luggage on to the shuttle bus yourself. They drop everyone off at the arrivals area with no instruction on where your checkin area is. Avoid this hotel and get one located inside the airport.

Dear Guest, Thanks for your review about our hotel. We are pleased that our baggage storage service was able to accommodate your needs, ensuring secure storage of your belongings upon arrival. We apologize for certain aspects of your stay falling short of your expectations. While our air conditioning units are individually controlled and we offer additional fans upon request, we understand that your room's temperature was not to your satisfaction. Our shuttle service aims to provide convenient transportation to and from the airport, and we regret any confusion regarding luggage handling and drop-off instructions. Moreover, the condition of our bathrooms typically receives positive remarks for their elegant Carrara marble decoration, so learning of the presence of mold and broken parts concerns us greatly. We take pride in our hotel's cleanliness and maintenance, and we will ensure a thorough inspection and prompt rectification of these issues. We would like to point out that our guests generally appreciate the quality of the service and we take your comment very seriously as we strive to ensure a pleasant stay for every guest. Nonetheless, we are located just five minutes from Zurich Airport, offering a complimentary shuttle service during peak hours and an ideal location for travelers. Our proximity to the airport and various public transport options make exploring Zurich and the surrounding area convenient for our guests. We are hoping to welcome you back in the future. All the best. Bastian Mantey, General Manager

Terrible

トリップアドバイザーの評価 1.0/5

Rosanna R Solo travel - トリップアドバイザー認証口コミ

I found roaches in my room, the shower wall had mold and i found someone else trash in the bathroom..called the front desk and asked to be moved to a different room they claim they were sold out but they were still had availability in their website..worst experience ever.

Dear Rosanna, Thank you for taking the time to share your review. We are sorry that your stay did not fully meet your expectations. Our goal is to maintain the highest standards of cleanliness and comfort in all our rooms, and it is evident that we fell short in this instance. We maintain rigorous housekeeping protocols, and the presence of pests is absolutely unacceptable. Moreover, we ensure that all areas in our rooms, including showers, are mold-free and uphold strict hygiene standards. We also take the feedback regarding the oversight in bathroom cleanliness very seriously and will be reinforcing our checks to prevent such occurrences. Finally, we are concerned to learn about the discrepancy in room availability you experienced. We strive to provide accurate and timely information to our guests, and we regret any inconvenience this may have caused. Despite the issues you faced, we would like to highlight our hotel's convenient location close to Zurich Airport, offering ease of access and complimentary shuttle services that many of our guests find beneficial. We take pride in our heritage of culinary excellence at our restaurant and bar, and we hope you will consider experiencing this along with our other amenities on a future stay. We hope to be able to welcome you back for an improved stay. Kind regards, Bastian Mantey, General Manager

との提携 TripAdvisor

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  • 305 件のレビュー 3.1/10 雰囲気

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