Mövenpick Zurich Airport 4 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.0/5 1,399 件のレビュー

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Mövenpick Zurich Airport - Image 1
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Mittelholzerstrasse 8, 8152 ZUERICH-GLATTBRUGG, Switzerland

説明

ホテルのその他の情報

  • ALLSAFE and Green Globe Platinum certified hotel

  • Only 5 minutes from the Zurich airport

  • Restaurants, bar and summer terrace

  • Multifunctional meeting rooms

  • Free airport shuttle and 200 parking spaces (at a fee)

当ホテルの客室

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ホテル所在地

Mövenpick Zurich Airport

Mittelholzerstrasse 8
8152 ZUERICH-GLATTBRUGG
Switzerland

GPS:47.43932, 8.568669

電話番号
ファックス +41 44 808 88 77

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • 駐車場
  • ペット可
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • 全館禁煙
  • ルームサービス

LE CHALET

Le Chalet restaurant offers a wide selection of international dishes and seasonal variations. In the summer months, you can enjoy your meal on the large summer terrace.

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.0/5  1,399 件のレビュー

トリップアドバイザーの評価  4.0/5  2,448 件のレビュー

The Beginning of Our Tour Group

トリップアドバイザーの評価 4.0/5

Sagres96 トリップアドバイザー認証口コミ

We were part of a Trafalgar tour group which used this hotel for the start of our trip. The location near the airport made it perfect. We had read several past reviews about the hotel which did not paint a good picture of what we were expecting. However, we had a wonderful experience. We arrived early and had anticipated having to wait for our room to be ready. Alice, the person who checked us in, was very professional and got us into our room immediately. Weather was unexpectedly warm, but we opened the windows to room and were comfortable. We would have no issues in recommending this hotel for anyone. It was very clean, well situated and the food was good.

Friendly staff, 2 stars instead of 4

トリップアドバイザーの評価 2.0/5

Bas v トリップアドバイザー認証口コミ

This is advertised as a "4 star premium hotel". We weren't expecting a 2 star experience with outdated rooms which lacked air conditioning, not even air circulation. The staff was friendly and happy to assist, but they couldn't resolve the issues. We were given a mini fan by the janitor. We asked for another room, it was full. The next day we got another room but there it was the same. After moving to yet another room with the same issue, we gave up. Funny thing is: when you enter the lobby, everything is cool and smells nice. Nothing compared to the rooms where the guests actually are staying. The showers in the various rooms all had limescale and were leaking, so it seems structural.

Dear Sir, Thank you for taking the time to share your review. We are delighted to know that you found our staff amiable and ready to assist. Providing friendly and helpful service is a cornerstone of our hotel's ethos, and your positive remarks on this aspect are greatly appreciated. However, we were disheartened to hear that your stay did not meet the high standards we strive to uphold. While our rooms are designed with individual air conditioning controls, we regret that the air circulation did not align with your expectations. We aim to offer a tranquil environment for all our guests, and it is with regret that we note your experience with the room conditions. Regarding the shower facilities, we pride ourselves on our maintenance standards, and while the occurrences you've mentioned are not reflective of our norm, we are attentive to every detail shared by our guests. Please rest assured that comfort and satisfaction are our priorities, and we consistently work to maintain and improve upon our amenities. We take great pride in the ambiance of our lobby and are pleased that you enjoyed this aspect of your stay. It is our hope that the inviting atmosphere there provided you with a positive impression upon your arrival. In the future, we endeavor to extend this same level of care and attention throughout all areas of our establishment. We hope to be able to welcome you back on a return visit for an improved experience. Best regards, Bastian Mantey, General Manager

No air conditioner made the stay very difficult even for a night.

トリップアドバイザーの評価 2.0/5

Seaside09912887981 ファミリー - トリップアドバイザー認証口コミ

The rooms were outdated and lacked air conditioning, relying solely on air circulation, which made enduring the heat extremely challenging. Despite offering a hotel shuttle service, it was often at full capacity, resulting in lengthy wait times for the next available ride. While the staff were friendly and eager to assist, their options for resolving issues were limited.

Dear Guest, Thank you for this review about your recent stay. We regret to hear that the temperature control in your room did not meet your expectations. Our hotel is equipped with individually controlled air conditioning, and we also offer extra fans upon request to ensure our guests' comfort. While we understand that waiting for our complimentary airport shuttle service can be inconvenient at peak times, we strive to provide timely transportation and are continually reviewing our scheduling to better serve our guests. We appreciate your kind words about our staff. Our team is always eager to assist guests to the best of their abilities and provide a welcoming experience. Please rest assured that we take all feedback seriously as it helps us to improve our services. We hope you will return for an improved experience in the future. Kind regards, Bastian Mantey, General Manager

A stay at Movenpick Zurich Airport hotel

トリップアドバイザーの評価 5.0/5

jbriordan Friends getaway - トリップアドバイザー認証口コミ

Hotel staff great. Nickola, Ramadan, at check in very good, and Freida bus service in dining room especially good. Also outside dining at Le Chalet very good. Food,service, Manager Eugene especially good! Front desk staff great. Very helpful.

Dear Riordan, Thank you for your positive review, we appreciate it. We are thrilled to hear that our staff, particularly Nickola and Ramadan, provided you with a warm welcome during check-in, and that Frieda's service in our dining room met your expectations. It is also gratifying to see that the outdoor dining at Le Chalet and the attention to detail from our Manager Eugene contributed to your enjoyable visit. Our front desk team is always eager to assist and it is wonderful to know that their efforts have been recognized by you. We take pride in the service we provide, and it is always encouraging to receive such positive feedback. We are pleased to have been a part of your journey and hope to continue being your choice of comfort and quality whenever you're in Zurich. It would be an absolute pleasure to welcome you again in the future. Best regards, Bastian Mantey, General Manager

Okay.

トリップアドバイザーの評価 4.0/5

Moneymagnet889 Couples - トリップアドバイザー認証口コミ

I rated this 4/5 because the hotel is okay but when you take a shower, it takes time for the water to drain. Also, I saw there were lip prints on the glass meaning the glass was not changed. I just placed water in both glasses hoping they will be replaced but after the cleaning service, the glasses were still filled with water. They have an airport shuttle every 20-30minute and it's free. If you need to go to a grocery, there's one in the airport and you can avail the airport shuttle to go there. The beds and comforter were separate placed together for couples but could be adjusted. Breakfast was okay. They had the best scrambled eggs so far in all the countries I've visited in Europe but it was not served the next day.

Dear Magne, Many thanks for having taken the time to review your stay. We are pleased to hear that our complimentary airport shuttle service added convenience to your stay and that the proximity to a grocery via the shuttle was beneficial. It is also delightful to know that our scrambled eggs made a positive impression on your breakfast experience. We regret to hear about the shower drainage issue and the situation with the glasses in your room. Please be assured that we take all guest comments seriously and have forwarded these concerns to our housekeeping team to ensure that our high standards of cleanliness and guest satisfaction are upheld. While the arrangement of the beds may have been unexpected, we hope that they provided the necessary comfort for a restful night's sleep. We hope that we may have the pleasure of seeing you again in the future. Kindest regards, Bastian Mantey, General Manager

との提携 TripAdvisor

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