Novotel Chiangmai Nimman Journeyhub 4,5 Sterne

Dear Khun Kornelia, Thank you very much for taking the time to share your feedback following your stay at Novotel Chiangmai Nimman Journeyhub. We are delighted to hear that you enjoyed our central location, accommodation, cleanliness, breakfast, and overall service. We also appreciate your comment regarding the lighting at the bathroom mirror. Your feedback is valuable, and we will review ways to improve this aspect of the room experience to ensure maximum comfort for our guests. We sincerely hope to have the pleasure of welcoming you back in the near future and providing an experience that earns a full 10/10. Please do not hesitate to let us know if there is anything specific we can do to make your next stay even more enjoyable. Warm regards, Boondarik W. Operations Executive Novotel Chiangmai Nimman Journeyhub

Dear Khun Olaf K. P., Thank you for sharing your feedback regarding your recent stay with us. We are pleased to hear that you found the hotel clean and that you enjoyed having breakfast on our terrace. Your positive comments are truly appreciated. Regarding your feedback on breakfast, we currently offer a variety of both local and international dishes to cater to different preferences. However, we would greatly appreciate any specific suggestions you may have to help us further improve our selection. During your stay, the breakfast area was busier than usual due to a group of guests, and we are glad that you were able to enjoy the terrace as a more relaxing space. We also noted your comment about the desk lighting in the room. Please accept our apologies for the inconvenience. This has been shared with our Engineering team to explore ways to improve the lighting for guests who may need to work in the room. For guests who are sensitive to noise, earplugs are also available upon request at our Front Desk. Thank you again for your valuable feedback, which helps us continue improving the experience for our guests. We hope to have the opportunity to welcome you back again in the future. Best regards, Boondarik W. Operations Executive Novotel Chiang Mai Nimman Journeyhub

Dear Khun Michel, Thank you very much for your detailed and thoughtful review, and for awarding us such an excellent overall rating following your recent stay at Novotel Chiangmai Nimman Journeyhub. We are truly delighted to read your kind words about our friendly and helpful team, especially our lobby and parking staff. Your recognition of their service and attentiveness means a great deal to us. It is also wonderful to know that your Deluxe King Bed (courtyard) room was perfectly prepared and that you appreciated the Valentine’s Day decoration arranged for you as our valued Platinum member. We sincerely appreciate your understanding regarding the room upgrade during the busy Lunar New Year period, when the hotel was fully booked. We are pleased that despite this, the room met your needs and that you felt comfortable throughout your stay. We truly value your feedback and hope we may have the pleasure of welcoming you again in the future, should your travels bring you back to Chiang Mai. Warm regards, Boondarik W. Operations Executive Novotel Chiangmai Nimman Journeyhub

Dear Khun Martin, We are delighted to hear that you found our hotel pleasant and our staff friendly. Your kind words mean a lot to us, and we will be sure to share them with our team. At the same time, we sincerely apologize for the noise from the neighboring room during your stay. We understand how this may have disrupted your rest and appreciate your patience. For future stays, please feel free to request earplugs from our Front Desk, and we will be happy to provide them to help ensure a more comfortable and relaxing experience. Thank you once again for taking the time to share your experience. We truly hope to have the pleasure of welcoming you back in the future, and we look forward to providing an even more enjoyable and restful stay. Warm regards, Boondarik W. Operations Executive Novotel Chiang Mai Nimman Journeyhub

Dear Oliver, Thank you very much for taking the time to share your feedback following your recent stay at Novotel Chiang Mai Nimman Journeyhub. We are delighted to hear that you enjoyed many aspects of your stay, particularly our spacious and well-furnished rooms, as well as the high ratings you gave to our breakfast, WiFi, cleanliness, and most importantly, our team. Your kind comments are truly appreciated and will be shared with our staff as encouragement. At the same time, we sincerely apologize for the inconvenience you experienced regarding noise between rooms. We fully understand how important a quiet environment is, especially during a business trip, and we regret that this affected your comfort. Please be assured that your feedback has been noted and will be reviewed as part of our ongoing efforts to enhance our guests’ experience. For future stays, should you experience any disturbance, please do not hesitate to contact our Front Office team. Earplugs are available upon request, and our team will be more than happy to assist you or explore alternative room arrangements whenever possible. Thank you once again for your valuable feedback. We truly hope to have the pleasure of welcoming you back and providing you with an even more comfortable stay in the future. ฺBest regards, Nakul Gupta General Manager Novotel Chiangmai Nimman Journeyhub