Mercure Kyoto Station 4 estrelas

Nota clientes Avis (Classificação ALL) 4.5/5 2.277 comentários

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Mercure Kyoto Station - Image 1
Mercure Kyoto Station - Image 2
Mercure Kyoto Station - Image 3
Mercure Kyoto Station - Image 4
288 Aburanokojicho Shimogyo ku, 600-8231 QUIOTO, Japão

Descrição

Extras do hotel

  • Estamos convenientemente localizados com fácil acesso a comboios e autocarros urbanos.

  • O nosso hotel em Quioto é o hotel de negócios ideal no Japão - Tóquio a apenas 2 horas.

  • Dispomos de 2 tipos de quartos: os modernos Quartos Superior e os elegantes Quartos Privilege.

  • O serviço de lounge com bebidas e snacks é exclusivo para os hóspedes dos Quartos Privilege.

  • O restaurante/bar italiano serve pizza, massa e carne de vaca Wagyu, inspirados em Quioto.

As nossas opções de alojamento

Reservar este hotel
Quarto 1

Localização do hotel

Mercure Kyoto Station

288 Aburanokojicho Shimogyo ku
600-8231 QUIOTO
Japão

GPS:34.988349, 135.7535

Telefone
Fax +81 75-343-5530

Acesso e transporte

Serviços do hotel

Check-in desde as - Check-out até às

No local
  • Restaurante
  • Acesso para cadeiras de rodas
  • Wi-Fi
  • Ar condicionado
  • Pequeno-almoço
  • Bar
  • Propriedade 100% não fumadores

Trattoria M kyoto

Visite a Trattoria M Kyoto para almoçar ou jantar. Este descontraído restaurante italiano em Quioto serve uma grande variedade de pratos autênticos, incluindo pizzas clássicas, massas e antepastos com um toque japonês, criando a fusão perfeita de sabores.

Avaliações dos nossos clientes

Avaliações dos nossos clientes

Garantia de 100% de comentários de hóspedes que ficaram mesmo no nosso hotel

Saber mais

Classificação ALL  4.5/5  2.277 comentários

Nota clientes Avis 5.0/5

Sylvia R. D. T. Famílias - Comentários confirmados de ALL

Dear Valued Guest, Thank you for choosing Mercure Kyoto Station and for sharing your wonderful review. We are delighted to know that your stay exceeded your expectations. It is a pleasure to hear that you enjoyed our convenient location, modern facilities, and the warm hospitality provided by our team. We are also pleased that you appreciated our breakfast. Mercure Kyoto Station offers a wide variety of Japanese and Western dishes, with clearly labeled vegetarian and vegan options, and we are delighted that you enjoyed the selection. It is wonderful to know that you were able to make use of your ALL loyalty points, and we sincerely appreciate your support as an ALL member. Thank you as well for recognizing our sustainability initiative regarding towel reuse. We also appreciate your thoughtful suggestion about adding more hooks in the bathroom to make towel reuse even more convenient. Your valuable feedback has been shared with the relevant team as we continue looking for ways to improve our guest experience. Thank you once again for your recommendation. We look forward to welcoming you back to Mercure Kyoto Station on your next visit to Kyoto. Mercure Kyoto Station

Nota clientes Avis 4.5/5

Debora F. Famílias - Comentários confirmados de ALL

Dear Valued Guest, Thank you for choosing Mercure Kyoto Station and for taking the time to share your wonderful feedback. We would also like to sincerely thank you for your continued loyalty as a Silver member of ALL – Accor Live Limitless. We are delighted to hear that you found your stay comfortable and enjoyed the attentive service provided by our team. Your kind recognition of Nina is especially appreciated, and we will be sure to share your compliments with her. She will be delighted to know that she made such a positive impression on your stay. We are also pleased that you enjoyed our breakfast and appreciated our sustainability efforts regarding towel reuse. Supporting environmentally responsible practices while respecting our guests' preferences is an important part of our commitment, and we are glad this enhanced your experience. At the same time, we appreciate your comments regarding the breakfast replenishment and the shower water pressure. Your valuable feedback has been shared with the relevant teams as we continue working to improve our services. Thank you once again for your kind review and for your loyalty as a Silver member. We look forward to welcoming you back to Mercure Kyoto Station on your next visit to Kyoto. Mercure Kyoto Station

Nota clientes Avis 5.0/5

Emerson L. Famílias - Comentários confirmados de ALL

Dear valued guest, Thank you very much for your wonderful feedback. We are delighted to hear that you had a marvelous stay with us and enjoyed our comfortable room, soft bed, clean bathroom, and excellent breakfast. We also sincerely appreciate your kind words about our housekeeping team and overall service. We are sorry to hear that the third bed was not as comfortable as expected, and we will share your comment with our team for future improvement. Thank you once again for your warm support. We sincerely hope to welcome you back again on your next visit to Kyoto. Mercure Front Office Team

Nota clientes Avis 4.5/5

Alex B. Famílias - Comentários confirmados de ALL

Thank you very much for your wonderful feedback. We are delighted to hear that you enjoyed our comfortable bed, shower, breakfast, and convenient location. Your kind words are a great encouragement for our team, and we are pleased to know that you had a comfortable stay with us. We sincerely look forward to welcoming you back again on your next visit to Kyoto. Mercure Front Office Team

Nota clientes Avis 3.0/5

Ana C. N. G. D. A. Famílias - Comentários confirmados de ALL

Dear Valued Guest Thank you very much for staying with us at Mercure Kyoto Station and for taking the time to share your feedback. Please accept our sincere apologies that your stay did not fully meet your expectations, especially regarding the arrival experience, breakfast seating, shower facilities, and Wi-Fi connection speed. We also regret that the level of service you received did not make you feel sufficiently recognized as an ALL member. Regarding ALL membership benefits, we would like to kindly explain that your reservation was made through a third-party travel platform. For reservations made outside Accor’s direct booking channels, such as all.com, the ALL app, or our hotel directly, ALL member benefits including Reward points, Status Nights, and member-exclusive stay benefits such as the welcome drink cannot be provided. We sincerely apologize if this was not clear at the time of booking and for the disappointment this caused. Regarding Kyoto accommodation tax, we would like to kindly explain that consumption tax and Kyoto accommodation tax are separate charges. While consumption tax may be included in the accommodation fee shown on the booking platform, Kyoto accommodation tax is collected separately. The collection method may vary depending on the hotel; however, at our hotel, Kyoto accommodation tax is not included in the accommodation fee and is collected directly at the hotel upon arrival. We apologize if our explanation was not clear enough and caused any confusion during check-in. Your comments regarding the breakfast seating arrangement, shower facilities, and Wi-Fi connection have been shared with the relevant departments for future improvement. We will also continue to train our team to provide clearer explanations and more attentive service to all guests. Thank you again for your valuable feedback. We hope to have the opportunity to welcome you back through Accor’s direct booking channels in the future, so that we may provide a smoother stay and the full benefits associated with your ALL membership. Mercure Front Office Team

Outros utilizadores da Web classificam o nosso hotel

  • 1.247 comentários 9.1/10 Localização
  • 1.698 comentários 8.2/10 Quarto
  • 1.371 comentários 8.2/10 Serviço
  • 14 comentários 6/10 Internet
  • 727 comentários 8.1/10 Pequeno-almoço
  • 530 comentários 8.2/10 Limpeza
  • 32 comentários 3.4/10 Centro de Bem-Estar/Spa

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