Mercure Kyoto Station

Nota clientes Avis (Classificação ALL) 4.4/5 1.873 comentários

Mercure Kyoto Station - Image 1
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Descrição

Extras do hotel

  • A 8 minutos a pé da Estação JR Kyoto

  • Pizza genuína cozinhada no forno no nosso restaurante italiano "TRATTORIA M KYOTO"

  • Dispomos de 2 tipos de quartos: os modernos Quartos Superior e os elegantes Quartos Privilege.

  • O hotel foi projetado em torno do conceito dos passatempos da nobreza heiana.

  • Todos os quartos estão indicados para não-fumadores

As nossas opções de alojamento

Reservar este hotel
Quarto 1

Localização do hotel

Mercure Kyoto Station

288 Aburanokojicho Shimogyo ku
600-8231 QUIOTO
Japão

GPS:34.988349, 135.7535

Acesso e transporte

Serviços do hotel

Check-in desde as - Check-out até às

No local
  • Restaurante
  • Acesso para cadeiras de rodas
  • Wi-Fi
  • Ar condicionado
  • Pequeno-almoço
  • Bar
  • Propriedade 100% não fumadores

Trattoria M kyoto

Visite a Trattoria M Kyoto para almoçar ou jantar. Este descontraído restaurante italiano em Quioto serve uma grande variedade de pratos autênticos, incluindo pizzas clássicas, massas e antepastos com um toque japonês, criando a fusão perfeita de sabores.

Avaliações dos nossos clientes

Avaliações dos nossos clientes

Garantia de 100% de comentários de hóspedes que ficaram mesmo no nosso hotel

Saber mais

Classificação ALL  4.4/5  1.873 comentários

Classificação do TripAdvisor  4.0/5  158 comentários

Certificado de excelência 2024

En japonais, escroquerie doit se dire "Mercure Kyoto Station"

Nota Tripadvisor 2.0/5

philippek992 Avaliação com certificação TripAdvisor

Dear Guest, Thank you for your stay and for taking the time to share your feedback at Mercure Kyoto Station. We are pleased that you enjoyed our hotel fragrance, and appreciated kindness of the on-site staffs. We also learned that our facilities and arrangements did not meet your personal expectations. Your reservation was indeed for four adults and one child. However, the child was booked to share a bed with an adult. In accordance with the reservation details, we provided 2 rooms with beds for 4 adults in total. Due to high occupancy during your stay, rooms with three separate beds were fully booked, and the only option was to arrange an additional room if one more beds needed. Please note that this additional room was offered at the same rate as your original booking, and no higher charges were applied. We appreciate your honest feedback and will share it with our management team for further improvement. Mercure Kyoto Station

Nota clientes Avis 1.5/5

Joao R. Famílias - Comentários confirmados de ALL

Dear Guest, Thank you very much for your detailed feedback. We sincerely apologize for the confusion and inconvenience caused regarding the local accommodation tax. Kyoto City imposes a municipal accommodation tax, which must be paid locally upon check-in. Unfortunately, most online booking platforms currently do not allow us to clearly display this special regional tax in a prominent or customizable area, which can lead to misunderstandings. We regret that our written communication did not reflect this clearly in your case. We have shared your comments internally and are reviewing our confirmation messages to ensure more accurate and transparent information moving forward. We also apologize for the language difficulties you experienced. While we aim to offer support in multiple languages, we recognize the need for improvement and appreciate your feedback. Thank you again for bringing these matters to our attention. We will use your comments to enhance our service and guest communication. Mercure Kyoto Station

Viaggio in Giappone

Nota Tripadvisor 5.0/5

Maria Pilar G Avaliação com certificação TripAdvisor

Dear Guest, Thank you so much for your wonderful feedback and for choosing Mercure Kyoto Station during your trip to Japan. We’re delighted to hear that you found our rooms clean, well-equipped, and beautifully maintained. It’s also great to know our team was helpful throughout your stay. Your recommendation means a lot to us. We truly look forward to welcoming you back on your next visit! Mercure Kyoto Station

Lindo hotel.

Nota Tripadvisor 5.0/5

Adriana S Avaliação com certificação TripAdvisor

Dear drishimada, Thank you so much for your stay and taking time to share your experience at Mercure Kyoto Station. We are very pleased to hear that you have enjoyed your stay with us. We appreciate your positive feedback! We will continue improving our service, so that your next stay with us will be more pleasant than this time. We look forward to seeing you again in the near future. Mercure Kyoto Station

Bem localizado

Nota clientes Avis 4.0/5

Anónimo Famílias - Comentários confirmados de ALL

Dear Jeremy, Thank you so much for your stay and taking time to share your experience at Mercure Kyoto Station. We are very pleased to hear that you have enjoyed your stay with us. We are sorry for the inconvenience and trouble with the breakfast. We will make every effort to have more manpower so that we can keep stuffs clean at breakfast venue. We will continue improving our service, so that your next stay with us will be more pleasant than this time. We look forward to seeing you again in the near future. Mercure Kyoto Station

Em parceria com TripAdvisor

Outros utilizadores da Web classificam o nosso hotel

  • 1.166 comentários 9/10 Localização
  • 1.603 comentários 8.1/10 Quarto
  • 1.236 comentários 7.8/10 Serviço
  • 16 comentários 6.5/10 Internet
  • 603 comentários 7.9/10 Pequeno-almoço
  • 517 comentários 8.5/10 Limpeza
  • 29 comentários 1.6/10 Centro de Bem-Estar/Spa
  • 6 comentários 5/10 Sustentabilidade

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