Mercure Kyoto Station 4 Sterne

Note Kundenmeinungen (Bewertung ALL) 4.5/5 2.181 Bewertungen

Bestpreisgarantie
Mercure Kyoto Station - Image 1
Mercure Kyoto Station - Image 2
Mercure Kyoto Station - Image 3
Mercure Kyoto Station - Image 4
288 Aburanokojicho Shimogyo ku, 600-8231 KYOTO, Japan

Beschreibung

Hotel-Extras

  • Acht Gehminuten vom Bahnhof Kyoto der Japan Railways

  • Authentische Trockenofenpizza in unserem legeren italienischen Restaurant "TRATTORIA M KYOTO"

  • Wir bieten zwei Zimmertypen: die modernen Superior-Zimmer und die eleganten Privilege-Zimmer.

  • Lounge-Service ist exklusiv für Gäste verfügbar, die Privilege-Zimmer gebucht haben.

  • Ein italienisches Restaurant und eine Bar vor Ort bieten lokale Spezialitäten in Kyoto.

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Lage des Hotels

Mercure Kyoto Station

288 Aburanokojicho Shimogyo ku
600-8231 KYOTO
Japan

GPS:34.988349, 135.7535

Tel
Fax +81 75-343-5530

Erreichbarkeit und Anbindung

Hoteldienstleistungen

Check-in ab - Check-out bis

Vor Ort
  • Restaurant
  • Rollstuhlgängig
  • WLAN
  • Klimaanlage
  • Frühstück
  • Bar
  • 100 % Nichtraucherhotel

Trattoria M kyoto

Besuchen Sie Trattoria M Kyoto und genießen Sie das Mittag- oder Abendessen. Dieses entspannte italienische Restaurant in Kyoto serviert viele authentische Gerichte wie klassische Pizza, Pasta und Antipasti mit japanischem Flair, was wunderbar passt.

Unsere Gästebewertungen

Unsere Gästebewertungen

100% Zertifizierte Bewertungen von Gästen, die tatsächlich bei uns waren

Weitere Infos

Bewertung ALL  4.5/5  2.181 Bewertungen

Note Kundenmeinungen 3.5/5

Michael K. Paare - Bestätigte Mitteilungen ALL

Praktisch gelegenes, ingesamt anonymes Hotel mit komfortablem Zimmer; Service freundlich, aber etwas schwach und leider etwas langsam. Frühstück abwechslungsreich.

Dear valued guest, Thank you very much for staying with us at Mercure Kyoto Station and for sharing your detailed feedback. We are pleased to hear that you found our location convenient, your room comfortable, and our breakfast selection varied. We also appreciate your positive comments regarding our sustainability initiatives, especially the use of refillable glass water bottles. At the same time, we sincerely apologize for the disappointment caused during check-in and for the incorrect explanation regarding the room upgrade. We fully understand that being informed of an upgrade and then realizing that the assigned room was the originally booked category was an uncomfortable and disappointing experience. We also regret that our service felt slow and did not meet your expectations as an ALL Gold member. Your comments regarding member recognition, welcome benefits, and service accuracy have been shared with our front office team for review and improvement. We will make sure to strengthen our internal confirmation process so that information about room categories and member benefits is communicated more carefully. Thank you again for your valuable feedback. We hope to have another opportunity to welcome you back and provide a smoother and more satisfying stay. Mercure Front Office Team

Note Kundenmeinungen 4.5/5

Achim W. Paare - Bestätigte Mitteilungen ALL

Ruhiges Zimmer leider ohne schöne Aussicht. Frühstück in Buffetform. Sehr hilfsbereites Personal. Danke für den schönen Aufenthalt.

Dear Valued Guest Thank you very much for staying with us at Mercure Kyoto Station and for sharing your kind feedback. We are delighted to know that you had a very pleasant stay with us and enjoyed the quiet room, buffet breakfast, and the helpful service provided by our team. We are sorry that the view from your room did not fully meet your expectations. While room views may vary depending on the room location and availability, we appreciate your comment and will keep it in mind for future room assignments where possible. Thank you again for your valuable feedback and for your support as an ALL Classic member. We hope to have the pleasure of welcoming you back to Mercure Kyoto Station again in the near future. Mercure Front Office Team

Note Kundenmeinungen 5.0/5

Diego B. Paare - Bestätigte Mitteilungen ALL

Wir hatten 4 schöne Tage in Kyoto und unser Zimmer war perfekt. Der Blick auf die Stadt war sehr schön.

Dear Valued Guest Thank you very much for staying with us at Mercure Kyoto Station and for sharing your wonderful feedback. We are delighted to know that you were fully satisfied with your booking experience, arrival, accommodation, cleanliness, our team, check-out, Wi-Fi, and our sustainability efforts. Your perfect ratings and kind support as an ALL Classic member are truly encouraging for our entire team. We sincerely appreciate your valuable feedback and hope to have the pleasure of welcoming you back to Mercure Kyoto Station again in the near future. Mercure Front Office Team

Note Kundenmeinungen 4.5/5

Gaber G. Paare - Bestätigte Mitteilungen ALL

Wir wurden herzlich empfangen. Dank Platinum Status Zimmer Upgrade. Beim Frühstück eine sehr große Auswahl. Das Personal war sehr freundlich.m

Dear Valued Guest, Thank you so much for your loyalty as ALL Platinum member and taking the time to share your experience at Mercure Kyoto Station. We are delighted to hear that you enjoyed your spacious and clean room, as well as our convenient location. It is also our pleasure to know that you felt warmly welcomed and that your room upgrade as a Platinum member enhanced your stay. We are especially pleased that you appreciated our breakfast selection. Please note that we are currently working on further enhancing our breakfast offerings to provide an even more satisfying experience. Your kind words about our team’s friendliness are truly appreciated, and we will be happy to share your feedback with them. We look forward to welcoming you back again in the future. Mercure Kyoto Station

Note Kundenmeinungen 4.0/5

Susanne R. Paare - Bestätigte Mitteilungen ALL

Sehr gut ausgestattete Zimmer, schöne Athmosphäre und Ausstattung in Lobby und Restaurant.

Dear Guest, Thank you so much for your loyalty as ALL member and taking the time to share your experience at Mercure Kyoto Station. We are truly honored to hear that you consider our hotel the best Mercure you have stayed at. It is wonderful to know that you appreciated the well-equipped rooms, as well as the atmosphere and design of our lobby and restaurant. Your kind words mean a great deal to our team. At the same time, we sincerely appreciate your constructive feedback regarding the welcome drink selection and the timing of the happy hour. Your comments provide valuable insight, and we will take them into consideration as we continue to enhance our offerings. We are especially sorry to hear about your experience in the restaurant on your last evening. Please accept our sincere apologies for the lack of coordination among the team and the inconvenience caused. This is certainly not the level of service we strive to provide, and your feedback has been shared with the relevant department to ensure improvements are made. Thank you once again for your valuable comments. We hope to have the opportunity to welcome you back for an even better experience in the future. Mercure Kyoto Station

So bewerten andere Internetnutzer unser Hotel

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