美居尚蒂伊度假和会议酒店 4 星

客户意见评级 (ALL 评级) 4.5/5 1,234 评论

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描述

酒店其他优惠

  • 度假村占地 96 公顷(237 英亩),距巴黎约 30 分钟路程

  • 酒吧坐拥 18 洞高尔夫球场和露台的景致

  • 健身区:室内及室外泳池、健身房、桑拿和蒸汽浴室

  • 高尔夫、网球、山地车、乒乓球、泳池、桌上足球、羽毛球、保龄球和游乐场

  • 会议区,2000 平方米,采光充足

我们的客房

酒店位置

美居尚蒂伊度假和会议酒店

Route D Apremont
60500 维纳伊圣菲尔曼
法国

GPS:49.201336, 2.489843

抵达和交通

酒店服务

办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 停车
  • 欢迎宠物
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无限网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务

A L EPICERIE

米其林星级餐厅 Epicerie 周一至周六供应自助午餐,周一至周日晚上供应共享拼盘,周日上午 11:30 至下午 3 点供应不限量自助早午餐。

预订

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.5/5  1,234 评论

TripAdvisor 评级  3.5/5  351 评论

Comfortable rooms; friendly staff

Tripadvisor 评级 5.0/5

Jeffrey N 经 TripAdvisor 认证的评论

This is the most luxurious Mercure hotel we have ever stayed at. It is a big place located right on a golf course and very close to the chateau at Chantilly, yet it still feels like you are out in the countryside here. The room was large and comfortable. The check in staff were extremely friendly and helpful, our clerk even walked outside with me to show me where to park and where the spa was. This is a great hotel.

Dear Jeffrey, We very much appreciate your comments regarding your stay at the Hôtel Mercure Chantilly Resort & Conventions. We are glad to learn that you enjoyed your stay with us, our place, our rooms and our staff. We are looking forward to welcoming you for another stay very soon. Best regards,

Average hotel, very limited restaurant in great location

Tripadvisor 评级 3.0/5

favdk 商务住宿 - 经 TripAdvisor 认证的评论

Great location, not impressed with service. The hotel is located approx 30 km north of Paris, 20 mins from CDG airport. It is in the country side, surrounded by fields and a golf course. The rooms are average and the minibar contains water and (full sugar) Softdrinks. The restaurant has a small choice of food and the staff struggles to speak pigeon English. They overcharged us in the end and nobody spoke good enough English to dort it. The restaurant has normal tables for the convention guests, but normal guest have to sit in very low chairs at a big coffee table. Same for breakfast.,if you are struggling to get up from a low chair use the room service, although the rooms have only 1 chair. One thing is sure: you have a quiet sleep.

Dear favdk, We very much appreciate your comments regarding your stay at the Hôtel Mercure Chantilly Resort & Conventions. We are sorry that you did not enjoy completely your stay. We well took note that you enjoyed our location and the calm of the place. Nevertheless, we are looking forward to welcoming you for another stay. Best regards,

Close to Paris in a country environment

Tripadvisor 评级 4.0/5

favdk 商务住宿 - 经 TripAdvisor 认证的评论

Such a peaceful environment. The hotel stands majestically in the French countryside. A golf course next to the property ensures peace and quite,. It is a conference hotel , so you might expect a lot of people around. The rooms a pretty standard with a little fridge, including complimentary drinks. The hotel has a swimming pool and spa (not used). The restaurant is reasonable and quality is more than average. A paradise for cheese lovers!! The breakfast was more than continental, with a good choice of warm food (egg, scrambled egg, sausages and bacon), wide choice of bread and pancakes. Not really suitable if you don’t have your own transportation. Good accessibility for disabled travelers. Approx 30 mins from CDG, 15 mins from Parc Obelix , 60 mins from Paris Centre

Dear Guest, We very much appreciate your comments regarding your stay at the Hôtel Mercure Chantilly Resort & Conventions. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We are looking forward to welcoming you for an other stay. Best regards, Arnaud Boinet - Directeur Général et l’Equipe du Mercure Chantilly

Terrible and unsanitary!

Tripadvisor 评级 1.0/5

480flaviad 商务住宿 - 经 TripAdvisor 认证的评论

Terrible and actually revolting experience. I check in and get told I’d been upgraded - ok, no issues there. The room was okay but nothing special (I believe it was room 135). But I woke up in the middle of the night (3 AM) after a long trip to France, only to find a bedbug had bit me. I thought it might just be one, but I still cautiously checked. After flipping pillows and checking the sheets, I kept finding more. Finally I tore off the mattress cover and again more and more bugs. In short, the bed was COVERED IN BED BUGS. I went to the reception at 3AM and got a cold “sorry” and “here’s a new room”. The new room (room number 103) was not only a downgrade, but also next to a very loud power generator that buzzed every minute, non stop. Other problems: - The carpets are dirty and stained. - No power outlet in the bathroom. - The rooms are not sound proof at all, it’s a total lie. - Why put a coffee machine in the room if you are not going to provide pods? - Staff never greets anyone. Very cold and rude. - Despite the incident (I showed the staff photos of the bugs as proof at 3AM when I went to the reception) no compensation was offered. No discount. No apology. Literally nothing. This was a business trip and paid by my employer, but almost 1.000 EUR for 3 nights and having level of service and hygiene is despicable. You should be ashamed.

Dear Flavia, I am sorry that your stay at the Mercure Chantilly hotel could have been thwarted by a bedbug problem, I would like to point out that this type of incident cannot be confused with the involvement of our teams in general maintenance. establishment note Our team has done its best to provide you with solutions and to be pleasant to you in the face of this incident, know that we systematically involve experts with a precise protocol to deal with these rare and exceptional events. I renew my apologies and ask you to accept my respectful greetings. Arnaud BOINET Director

overpriced and tiny room

Tripadvisor 评级 2.0/5

Thoughtfulpeeps Couples - 经 TripAdvisor 认证的评论

This hotel was so overpriced. The rooms was sooooo small. The bed was comfortable and the place was clean but we would not stay here again. For the money one would expect a reasonable sized room. There was no place for our luggage, and no place to walk in the room at all.

Dear Janet L, We very much appreciate your comments regarding your stay at the Hôtel Mercure Chantilly Resort & Conventions. We are sorry that you did not enjoy your stay. Nevertheless, we are looking forward to welcoming you for an other stay. Best regards, Arnaud Boinet - Directeur Général et l’Equipe du Mercure Chantilly

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其他网络用户评价我们的酒店

  • 288 评论 9.3/10 位置
  • 554 评论 7.3/10 房间
  • 810 评论 8.7/10 服务
  • 7 评论 2.4/10 上网
  • 295 评论 8.9/10 早餐
  • 188 评论 3.9/10 运动休闲
  • 153 评论 5.8/10 清洁度

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