Hôtel Mercure Chantilly Resort & Conventions 4 stelle

Giudizio clienti (Valutazione ALL) 4.3/5 1.138 recensioni

Route D Apremont, 60500 VINEUIL SAINT FIRMIN, Francia

I plus dell'hotel

  • Resort in una tenuta di 96 ettari, a 30 minuti da Parigi

  • Bar con vista sul campo da golf a 18 buche e terrazze

  • Area Wellness: piscina interna e scoperta, centro fitness, sauna, bagno turco

  • Golf, tennis, MTB, ping-pong, piscina, calcetto, badminton, bowling, area giochi

  • Area conferenze, 2.000 m2, con luce naturale

Hotel approvato ALLSAFE

Le nostre sistemazioni

Il Mercure Chantilly offre una fuga in una residenza in stile ottocentesco, rievocata con un classicismo ultra contemporaneo. Raffinatezza. Morbidezza. Calore. Eleganza. Relax garantito.

Posizione dell'hotel

Hôtel Mercure Chantilly Resort & Conventions

Route D Apremont
60500 VINEUIL SAINT FIRMIN
Francia

Coordinate GPS:49.201336, 2.489843

Telefono +33 3 44 58 47 77

Fax +33 3 44 58 50 11

Accesso e trasporti

Servizi alberghieri

Check-in dalle - Check-out fino alle

In sintesi
In sede
  • Piscina
  • Parcheggio
  • Ristorante
  • Hotel ad accesso con sedia a rotelle
  • Benessere
  • Aria condizionata
  • Wifi
  • Colazione
  • Bar
  • Sale riunioni

A l'épicerie

Prenota

Le recensioni dei nostri clienti

Le recensioni dei nostri clienti

Recensioni certificate al 100% lasciate da ospiti che hanno realmente soggiornato presso le nostre strutture

Per saperne di più

Valutazione ALL  4.3/5  1.138 recensioni

Giudizio TripAdvisor  3.0/5  315 recensioni

Tutto fantastico

Giudizio clienti 5.0/5

Emanuela Azienda - Avvisi confermati di ALL

Come essere a casa.

Signora T., Desideriamo ringraziarla per gli apprezzamenti espressi a seguito del suo soggiorno presso Hôtel Mercure Chantilly Resort & Conventions. E’ con grande piacere che riceviamo i suoi complimenti. Non mancheremo di condividere i suoi commenti con tutta la nostra equipe. La sua soddisfazione è la migliore ricompensa per il nostro personale che lavora giorno dopo giorno per offrire un servizio impeccabile. In attesa di accoglierla nuovamente, Signora/ Signor le porgiamo cordiali saluti. Arnaud Boinet - Directeur Général et l’Equipe du Mercure Chantilly

Close to Paris in a country environment

Punteggio Tripadvisor 4.0/5

favdk Affari - Recensione certificata TripAdvisor

Such a peaceful environment. The hotel stands majestically in the French countryside. A golf course next to the property ensures peace and quite,. It is a conference hotel , so you might expect a lot of people around. The rooms a pretty standard with a little fridge, including complimentary drinks. The hotel has a swimming pool and spa (not used). The restaurant is reasonable and quality is more than average. A paradise for cheese lovers!! The breakfast was more than continental, with a good choice of warm food (egg, scrambled egg, sausages and bacon), wide choice of bread and pancakes. Not really suitable if you don’t have your own transportation. Good accessibility for disabled travelers. Approx 30 mins from CDG, 15 mins from Parc Obelix , 60 mins from Paris Centre

Dear Guest, We very much appreciate your comments regarding your stay at the Hôtel Mercure Chantilly Resort & Conventions. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We are looking forward to welcoming you for an other stay. Best regards, Arnaud Boinet - Directeur Général et l’Equipe du Mercure Chantilly

Ottimo come sempre

Giudizio clienti 4.5/5

Emanuela Azienda - Avvisi confermati di ALL

Ormai mi sento a casa.

Signora T., Desideriamo ringraziarla per gli apprezzamenti espressi a seguito del suo soggiorno presso Hôtel Mercure Chantilly Resort & Conventions. E’ con grande piacere che riceviamo i suoi complimenti. Non mancheremo di condividere i suoi commenti con tutta la nostra equipe. La sua soddisfazione è la migliore ricompensa per il nostro personale che lavora giorno dopo giorno per offrire un servizio impeccabile. In attesa di accoglierla nuovamente, Signora/ Signor le porgiamo cordiali saluti. Arnaud Boinet - Directeur Général et l’Equipe du Mercure Chantilly

Terrible and unsanitary!

Punteggio Tripadvisor 1.0/5

480flaviad Affari - Recensione certificata TripAdvisor

Terrible and actually revolting experience. I check in and get told I’d been upgraded - ok, no issues there. The room was okay but nothing special (I believe it was room 135). But I woke up in the middle of the night (3 AM) after a long trip to France, only to find a bedbug had bit me. I thought it might just be one, but I still cautiously checked. After flipping pillows and checking the sheets, I kept finding more. Finally I tore off the mattress cover and again more and more bugs. In short, the bed was COVERED IN BED BUGS. I went to the reception at 3AM and got a cold “sorry” and “here’s a new room”. The new room (room number 103) was not only a downgrade, but also next to a very loud power generator that buzzed every minute, non stop. Other problems: - The carpets are dirty and stained. - No power outlet in the bathroom. - The rooms are not sound proof at all, it’s a total lie. - Why put a coffee machine in the room if you are not going to provide pods? - Staff never greets anyone. Very cold and rude. - Despite the incident (I showed the staff photos of the bugs as proof at 3AM when I went to the reception) no compensation was offered. No discount. No apology. Literally nothing. This was a business trip and paid by my employer, but almost 1.000 EUR for 3 nights and having level of service and hygiene is despicable. You should be ashamed.

Dear Flavia, I am sorry that your stay at the Mercure Chantilly hotel could have been thwarted by a bedbug problem, I would like to point out that this type of incident cannot be confused with the involvement of our teams in general maintenance. establishment note Our team has done its best to provide you with solutions and to be pleasant to you in the face of this incident, know that we systematically involve experts with a precise protocol to deal with these rare and exceptional events. I renew my apologies and ask you to accept my respectful greetings. Arnaud BOINET Director

overpriced and tiny room

Punteggio Tripadvisor 2.0/5

Thoughtfulpeeps In coppia - Recensione certificata TripAdvisor

This hotel was so overpriced. The rooms was sooooo small. The bed was comfortable and the place was clean but we would not stay here again. For the money one would expect a reasonable sized room. There was no place for our luggage, and no place to walk in the room at all.

Dear Janet L, We very much appreciate your comments regarding your stay at the Hôtel Mercure Chantilly Resort & Conventions. We are sorry that you did not enjoy your stay. Nevertheless, we are looking forward to welcoming you for an other stay. Best regards, Arnaud Boinet - Directeur Général et l’Equipe du Mercure Chantilly

In collaborazione con TripAdvisor

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