锡比乌机场美居酒店

客户意见评级 (ALL 评级) 4.1/5 91 评论

保证最优惠房价
锡比乌机场美居酒店 - Image 1
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Soseaua Alba Iulia 120, 550052 SIBIU, 罗马尼亚

描述

酒店其他优惠

  • Free wi-fi

  • Free parking

  • Spacious Conference Center

  • Restaurant with seasonal terrace

  • Free access to fitness center

我们的客房

酒店位置

锡比乌机场美居酒店

Soseaua Alba Iulia 120
550052 SIBIU
罗马尼亚

GPS:45.793363, 24.111461

电话

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 停车
  • 不允许携带宠物
  • 穿梭巴士
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无限网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店

ANA

Treat yourself with the unique and authentic dining experience and discover the International and the traditional Romanian cuisine at our restaurant.

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.1/5  91 评论

TripAdvisor 评级  4.0/5  47 评论

pleasant

Tripadvisor 评级 5.0/5

Eduard P 家庭住宿 - 经 TripAdvisor 认证的评论

The elevators worked flawlessly throughout my stay. The beds were extremely comfortable, and I particularly enjoyed the mattress. If you could provide me with the name of the manufacturer, I would greatly appreciate it, as I’m interested in purchasing a similar one. The room was spacious and clean, and the bathroom followed suit – both were large, spotless, and fully functional. The breakfast was generous and diverse, a real highlight of my stay. The TV in the room didn’t work due to a faulty cable, something my roommate noticed (cuz i don't watch TV). The view from the room wasn’t the most pleasant, but this didn’t bother me much. I was delighted to find a kettle in the room, but it was placed on the table with the TV, where there was no available outlet. I had to move it to the floor since the other sockets were occupied by personal devices, which was slightly inconvenient. Overall, I enjoyed my stay at this hotel and will definitely consider staying here again when I return to Sibiu.

Dear guest, Thank you for your comment.We are delighted to hear that you enjoyed your stay and the service you received from our team. We take pride in engaging our guests and making their stay memorable and problem free. About the mattress, are bought from " SIMMONS DELUX" :) I do hope that we will have the opportunity of welcoming you back to Mercure Airport again in the future. Sincerely, Teodora M-Front Office Team

Worst hotel from Accor chain

Tripadvisor 评级 2.0/5

Florin V 经 TripAdvisor 认证的评论

The hotel entry from the street not have any sign, so we went on counter way. At the Reception the two women were sad and bored…girls, a smile don’t cost anything! The room…worst room I stayed in a four stars hotel: room not prepared, dirty in the bathroom, no towels and…the minibar fridge was horror: smell like hell and very dirty. I never seen something similar in my life! I recommend to ACCOR management to take a visit there and put the things in right way.

Dear guest, Thank you for your review posted on tripadvisor. Sorry your experience was not very pleasant. We are also sorry if the services of our team did not meet your expectations We will analyze all aspects related to the room in which you were accommodated We apologize again for any inconvenience occurred during your stay in our hotel . We will try to improve services in the future. Kind regards, Teodora M. -Front Office Manager

Disappointing

Tripadvisor 评级 2.0/5

183mihain 经 TripAdvisor 认证的评论

Outdated design, needs renovation (especially the bathrooms), the doors should be changed, bad smell in the bathroom, very noisy during night (from outside/ventilation system), old TV with poor connection. At check-in I have asked for a quiet room but I was told that my room “has already been allocated by colleagues and cannot be changed anymore”. But shouldn’t it be ok, I can get back to reception and they will try to see if they can do something… The only positive things: free parking and it is close to the SBZ airport.

Dear guest, Thank you for your review posted on tripadvisor. Sorry your experience was not very pleasant. We are also sorry if the services of our team did not meet your expectations We will analyze all aspects related to the room in which you were accommodated . We apologize again for any inconvenience occurred during your stay in our hotel . We will try to improve services in the future. Kind regards, Teodora M. -Front Office Team

Old fashioned hotel which does the job

Tripadvisor 评级 3.0/5

julien_and1104 商务住宿 - 经 TripAdvisor 认证的评论

The hotel delivers what you would expect. Room looked clean and tidy. The room style is a bit outdated to my taste (my taste is more modern) but it is definitely ok. Breakfast is served at 7.00am during the week which can be a bit late but the offering is good with local specialties. There is a small gym with 1 running machine, 1 elliptical, 1 bike and 1 upper body machine. There is a sauna which was closed during my stay in October 2023. Accessibility from the airport is good, around 5 minutes with a taxi.

Dear Guest, Thank you for your review regarding your recent stay at the Mercure Sibiu Airport Hotel. I sincerely appreciate your kind and positive comments and I will share them with the entire team. Your feedback is very important for us, as it gives us the opportunity to take note of areas within the hotel that stand out or could use some attention. I do hope that we will have the opportunity of welcoming you back to the Mercure Sibiu Airport Hotel in the future. Kind regards! Dorin M – Front Office Manager

Off experience

Tripadvisor 评级 3.0/5

andreeadomes Friends getaway - 经 TripAdvisor 认证的评论

Very weird experience. On one hand, the place looked new and modern. On the other hand, we had issues at check in so we got another set of rooms with same rate and somehow didn’t annulate the one over booking. But let’s say it was fixed. Bathroom was smelling bad and shower had issues. Bathroom needs clear renovation! Even worst, the lady at the reception came over me in the room and ran. I screamed because I was like wtf and went on the hall because I assumed my door didn’t close if someone came in. And it was no room service. Someone yelled sorry from the hall and did not turn around. Even weirder, every day leaving with the car the receptionist was running after us to check out??? I mean, they have the visa if we were to leave. Just really off experience.

Dear Guest, Thank you for sharing your feedback to us,please allow me to express our sincerest apologies. At Mercure Sibiu, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us and I want to assure you that we take all the complaints seriously and address the issues accordingly. Only through such constructive comments and observations that we are able to continually monitor and improve the services we are providing and focus our training efforts where necessary to build the confidence and skills of our team. Please be sure that we will learn from your concerns as we aim to improve our services in order to make all our guests pleased. We hope you will give us the opportunity to better serve you in near future. Best Regards, Dorin M- Front Office Manager

合作伙伴包含 TripAdvisor

其他网络用户评价我们的酒店

  • 95 评论 8.7/10 位置
  • 149 评论 5/10 房间
  • 122 评论 6.6/10 服务
  • 77 评论 7.8/10 早餐
  • 73 评论 3.1/10 清洁度
  • 55 评论 2.5/10 食物
  • 21 评论 5/10 性价比

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价格低至 ，限 1 人 1 晚入住同等价位房型，不含附加服务和早餐。该价格是当日在 https://all.accor.com/ 网站上查询到的 20 天后在相同条件下入住一晚的最低含税公价 (根据当地法规，抵达酒店时可能需要支付一些税费（例如，城市税）。)。根据时段和入住率会发生变动。以预订时的价格为准。所有（境外）预订都需使用酒店所在国家/地区的货币支付。以预订时按照酒店所在国家/地区货币确认的总价为准。可能会显示您的本国/地区货币兑换估值，但不作为合同依据。付款时，您的银行可能会向您收取银行费用和/或汇兑费用。