Mercure Sibiu Airport

Ocena klientów (Ocena ALL) 4.1/5 Liczba opinii: 91

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Opis

O hotelu

  • Free wi-fi

  • Free parking

  • Spacious Conference Center

  • Restaurant with seasonal terrace

  • Free access to fitness center

Nasze pokoje

Lokalizacja hotelu

Mercure Sibiu Airport

Soseaua Alba Iulia 120
550052 SIBIU
Romania

Pozycja GPS:45.793363, 24.111461

Dojazd i transport

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Na miejscu
  • Parking
  • Zwierzęta niedozwolone
  • Transfer
  • Restauracja
  • Dostęp dla osób na wózkach inwalidzkich
  • Centrum fitness
  • Wi-Fi
  • Klimatyzacja
  • Śniadanie
  • Bar
  • Sale konferencyjne
  • Całkowity zakaz palenia na terenie całego obiektu

ANA

Treat yourself with the unique and authentic dining experience and discover the International and the traditional Romanian cuisine at our restaurant.

Opinie naszych gości

Opinie naszych gości

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

Dowiedz się więcej

Ocena ALL  4.1/5  Liczba opinii: 91

Ocena TripAdvisor  4.0/5  Liczba opinii: 47

pleasant

Ocena na stronie TripAdvisor 5.0/5

Eduard P Rodziny - Opinia zatwierdzona w TripAdvisor

The elevators worked flawlessly throughout my stay. The beds were extremely comfortable, and I particularly enjoyed the mattress. If you could provide me with the name of the manufacturer, I would greatly appreciate it, as I’m interested in purchasing a similar one. The room was spacious and clean, and the bathroom followed suit – both were large, spotless, and fully functional. The breakfast was generous and diverse, a real highlight of my stay. The TV in the room didn’t work due to a faulty cable, something my roommate noticed (cuz i don't watch TV). The view from the room wasn’t the most pleasant, but this didn’t bother me much. I was delighted to find a kettle in the room, but it was placed on the table with the TV, where there was no available outlet. I had to move it to the floor since the other sockets were occupied by personal devices, which was slightly inconvenient. Overall, I enjoyed my stay at this hotel and will definitely consider staying here again when I return to Sibiu.

Dear guest, Thank you for your comment.We are delighted to hear that you enjoyed your stay and the service you received from our team. We take pride in engaging our guests and making their stay memorable and problem free. About the mattress, are bought from " SIMMONS DELUX" :) I do hope that we will have the opportunity of welcoming you back to Mercure Airport again in the future. Sincerely, Teodora M-Front Office Team

Worst hotel from Accor chain

Ocena na stronie TripAdvisor 2.0/5

Florin V Opinia zatwierdzona w TripAdvisor

The hotel entry from the street not have any sign, so we went on counter way. At the Reception the two women were sad and bored…girls, a smile don’t cost anything! The room…worst room I stayed in a four stars hotel: room not prepared, dirty in the bathroom, no towels and…the minibar fridge was horror: smell like hell and very dirty. I never seen something similar in my life! I recommend to ACCOR management to take a visit there and put the things in right way.

Dear guest, Thank you for your review posted on tripadvisor. Sorry your experience was not very pleasant. We are also sorry if the services of our team did not meet your expectations We will analyze all aspects related to the room in which you were accommodated We apologize again for any inconvenience occurred during your stay in our hotel . We will try to improve services in the future. Kind regards, Teodora M. -Front Office Manager

Rozczarowanie

Ocena klientów 2.0/5

Paula R. Pobyt służbowy - Opinie potwierdzone ALL

W dniu przyjazdu zostaliśmy poinformowani, że bar jest nieczynny, więc z napojów nie skorzystaliśmy, ale największym rozczarowaniem był grzyb w łazience. Pod prysznicem fugi czarne (mam zdjęcia)- jak na Mercure to słabo! Pokoje przestronne. Śniadanie ok, bez fajerwerków.

Szanowna Pani/Szanowny Panie, Serdecznie dziękujemy za poświęcenie czasu i podzielenie się z nami uwagami na temat pobytu w Mercure Sibiu Airport. Jest nam niezmiernie przykro, że nie spełniliśmy Pani / Pana oczekiwań; proszę zatem przyjąć z tego powodu nasze najszczersze przeprosiny. W ramach Mercure, dokładamy wszelkich starań, aby zapewnić każdemu gościowi usługi najwyższej jakości, dlatego też przedstawione przez Panią/Pana opinie są dla nas niezwykle ważne. Pragniemy zapewnić, że już podejmujemy odpowiednie kroki, aby zniwelować problem i uniknąć jego powtórzenia się w przyszłości. Jesteśmy wdzięczni, że podzieliła się Pani/podzielił się Pan z nami swoimi doświadczeniami i mamy nadzieję, że w najbliższej przyszłości będziemy mieli szansę zaprezentowania usług wysokiej jakości. Z poważaniem, Andrei R. - Sales Manager

Disappointing

Ocena na stronie TripAdvisor 2.0/5

183mihain Opinia zatwierdzona w TripAdvisor

Outdated design, needs renovation (especially the bathrooms), the doors should be changed, bad smell in the bathroom, very noisy during night (from outside/ventilation system), old TV with poor connection. At check-in I have asked for a quiet room but I was told that my room “has already been allocated by colleagues and cannot be changed anymore”. But shouldn’t it be ok, I can get back to reception and they will try to see if they can do something… The only positive things: free parking and it is close to the SBZ airport.

Dear guest, Thank you for your review posted on tripadvisor. Sorry your experience was not very pleasant. We are also sorry if the services of our team did not meet your expectations We will analyze all aspects related to the room in which you were accommodated . We apologize again for any inconvenience occurred during your stay in our hotel . We will try to improve services in the future. Kind regards, Teodora M. -Front Office Team

Old fashioned hotel which does the job

Ocena na stronie TripAdvisor 3.0/5

julien_and1104 Pobyt służbowy - Opinia zatwierdzona w TripAdvisor

The hotel delivers what you would expect. Room looked clean and tidy. The room style is a bit outdated to my taste (my taste is more modern) but it is definitely ok. Breakfast is served at 7.00am during the week which can be a bit late but the offering is good with local specialties. There is a small gym with 1 running machine, 1 elliptical, 1 bike and 1 upper body machine. There is a sauna which was closed during my stay in October 2023. Accessibility from the airport is good, around 5 minutes with a taxi.

Dear Guest, Thank you for your review regarding your recent stay at the Mercure Sibiu Airport Hotel. I sincerely appreciate your kind and positive comments and I will share them with the entire team. Your feedback is very important for us, as it gives us the opportunity to take note of areas within the hotel that stand out or could use some attention. I do hope that we will have the opportunity of welcoming you back to the Mercure Sibiu Airport Hotel in the future. Kind regards! Dorin M – Front Office Manager

Partner: TripAdvisor

Recenzje naszego hotelu napisane przez podróżnych

  • 95 Liczba opinii 8.7/10 Lokalizacja
  • 149 Liczba opinii 5/10 Pokój
  • 122 Liczba opinii 6.6/10 Obsługa
  • 77 Liczba opinii 7.8/10 Śniadanie
  • 73 Liczba opinii 3.1/10 Czystość
  • 55 Liczba opinii 2.5/10 Jedzenie
  • 21 Liczba opinii 5/10 Dobra oferta cenowa

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