Mercure Sibiu Airport 4 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.2/5 77 件のレビュー

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Mercure Sibiu Airport - Image 1
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Soseaua Alba Iulia 120, 550052 SIBIU, ルーマニア

説明

ホテルのその他の情報

  • Free wi-fi

  • Free parking

  • Spacious Conference Center

  • Restaurant with seasonal terrace

  • Free access to fitness center

当ホテルの客室

ホテル所在地

Mercure Sibiu Airport

Soseaua Alba Iulia 120
550052 SIBIU
ルーマニア

GPS:45.793363, 24.111461

電話番号

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • 駐車場
  • ペット不可
  • シャトル
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • 全館禁煙

ANA

Treat yourself with the unique and authentic dining experience and discover the International and the traditional Romanian cuisine at our restaurant.

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.2/5  77 件のレビュー

トリップアドバイザーの評価  3.9/5  49 件のレビュー

professional conference room

トリップアドバイザーの評価 5.0/5

OvidiuOV12 トリップアドバイザー認証口コミ

Nice hotel and good quality for business: good and comfortable rooms, good breakfast, a good and professional conference room. A good choice for business!

Dear guest, Thank you for your review .We are glad that you had a pleasant experience at Mercure Sibiu Airport. We look forward to seeing you again. Kind regards, Andreea S. -Front Office Team

Mercure Sibiu Airport

トリップアドバイザーの評価 3.0/5

Calin O ビジネス - トリップアドバイザー認証口コミ

No lunch, no dinner available in hotel's restaurant, only breakfast, at least, a good one! Made check-in online before arrival, surprise, at the reception, wait until staff checked me in manually, 'welcome drink'? what is that?, she asked, explained it, she was unaware of that saying that she is new and have not so much experience. Ok, accepted that, it's just a drink, let's give them some credit, they can learn more.

Dear partner We apologize for the inconvenience caused during your stay. We are constantly working to improve the services offered. We hope to fix all the problems in a timely manner. We wish you a pleasant day and we hope to have you again as a guest at our hotel . Kind regards, Teodora M. -Front Office Team

pleasant

トリップアドバイザーの評価 5.0/5

Eduard P ファミリー - トリップアドバイザー認証口コミ

The elevators worked flawlessly throughout my stay. The beds were extremely comfortable, and I particularly enjoyed the mattress. If you could provide me with the name of the manufacturer, I would greatly appreciate it, as I’m interested in purchasing a similar one. The room was spacious and clean, and the bathroom followed suit – both were large, spotless, and fully functional. The breakfast was generous and diverse, a real highlight of my stay. The TV in the room didn’t work due to a faulty cable, something my roommate noticed (cuz i don't watch TV). The view from the room wasn’t the most pleasant, but this didn’t bother me much. I was delighted to find a kettle in the room, but it was placed on the table with the TV, where there was no available outlet. I had to move it to the floor since the other sockets were occupied by personal devices, which was slightly inconvenient. Overall, I enjoyed my stay at this hotel and will definitely consider staying here again when I return to Sibiu.

Dear guest, Thank you for your comment.We are delighted to hear that you enjoyed your stay and the service you received from our team. We take pride in engaging our guests and making their stay memorable and problem free. About the mattress, are bought from " SIMMONS DELUX" :) I do hope that we will have the opportunity of welcoming you back to Mercure Airport again in the future. Sincerely, Teodora M-Front Office Team

Worst hotel from Accor chain

トリップアドバイザーの評価 2.0/5

Florin V トリップアドバイザー認証口コミ

The hotel entry from the street not have any sign, so we went on counter way. At the Reception the two women were sad and bored…girls, a smile don’t cost anything! The room…worst room I stayed in a four stars hotel: room not prepared, dirty in the bathroom, no towels and…the minibar fridge was horror: smell like hell and very dirty. I never seen something similar in my life! I recommend to ACCOR management to take a visit there and put the things in right way.

Dear guest, Thank you for your review posted on tripadvisor. Sorry your experience was not very pleasant. We are also sorry if the services of our team did not meet your expectations We will analyze all aspects related to the room in which you were accommodated We apologize again for any inconvenience occurred during your stay in our hotel . We will try to improve services in the future. Kind regards, Teodora M. -Front Office Manager

Disappointing

トリップアドバイザーの評価 2.0/5

183mihain トリップアドバイザー認証口コミ

Outdated design, needs renovation (especially the bathrooms), the doors should be changed, bad smell in the bathroom, very noisy during night (from outside/ventilation system), old TV with poor connection. At check-in I have asked for a quiet room but I was told that my room “has already been allocated by colleagues and cannot be changed anymore”. But shouldn’t it be ok, I can get back to reception and they will try to see if they can do something… The only positive things: free parking and it is close to the SBZ airport.

Dear guest, Thank you for your review posted on tripadvisor. Sorry your experience was not very pleasant. We are also sorry if the services of our team did not meet your expectations We will analyze all aspects related to the room in which you were accommodated . We apologize again for any inconvenience occurred during your stay in our hotel . We will try to improve services in the future. Kind regards, Teodora M. -Front Office Team

との提携 TripAdvisor

その他のウェブユーザーの評価

  • 109 件のレビュー 8.8/10 ロケーション
  • 141 件のレビュー 4.9/10 客室
  • 100 件のレビュー 6.8/10 サービス
  • 75 件のレビュー 8.1/10 朝食
  • 74 件のレビュー 4/10 清潔さ
  • 44 件のレビュー 3.7/10 料理
  • 6 件のレビュー 1.2/10 バー＆飲料

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