Omschrijving
ALLSAFE goedgekeurd hotel
Extras van het hotel
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Bekroonde Golfbaan
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Salon en Spa
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Goed uitgeruste fitnessruimte
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2 buitenzwembaden
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Dicht bij de Cape's Winelands
Onze accommodaties
Pagina van
Suite
Suites met één slaapkamer
- 3 personen
- 45 m² / 484 sq ft
- Uitzicht: Uitzicht op de bergen of Uitzicht op de tuin of Uitzicht op de golfbaan of Aan het meer
Suite
Suites met 2 slaapkamers
- 5 personen
- 78 m² / 839 sq ft
- Uitzicht: Uitzicht op de golfbaan of Aan het meer of Uitzicht op de bergen of Uitzicht op de tuin
Hotel locatie
Pearl Valley Hotel
R301 Wemmershoek Road
7646 PAARL
Zuid-Afrika
Gps:-33.82301, 18.987702
E-mailadres voor contact
Hoteldiensten
Inchecken vanaf - Uitchecken tot
- Zwembad
- Parking
- Pendeldienst
- Restaurant
- Rolstoeltoegankelijk
- Fitnessruimte
- Wifi
- Airconditioning
- Ontbijt
- Bar
- Vergaderzalen
- 100% niet-roken accommodatie
Pagina van
THE VALLEY
Ons zorgvuldig samengestelde menu biedt streekproducten en geïmporteerde producten. De locatie heeft grote ramen die uitkijken op terrassen en staat bekend om zijn spectaculaire uitzicht over de Jack Nicklaus Signature golfbaan en de hoge Simonsberg.
THE POLO CLUB
'Het erkende Polo Club Restaurant en Black Bar kijken uit op de ongerepte polovelden. Dit ontspannende restaurant in bistrostijl biedt uitzicht op de bergen en het landgoed voor een unieke eetervaring'
Backs Restaurant & Deli
The Backs Restaurant & Deli, open 7 days a week, serves breakfast, pool snacks, lunch and dinner along with an assortment of items that are readily available to in-house guests.
BAR
De Bar biedt uitzicht op de 9de en 18de hole en is de perfecte plek om te ontspannen na een partijtje golf of om vrienden te ontmoeten na het werk.
Ontbijt
Zwembad
Fitnesscentrum
Vergaderingen en evenementen
- Aantal vergaderzalen
- 1
- Oppervlakte van de grootste kamer
- 316 m² / 3401.392 sq ft
- Max. aantal zitplaatsen
- 0
- Maximale capaciteit voor banketten
- 180
Onze beoordelingen van gasten
Onze beoordelingen van gasten
100% gecertificeerde beoordelingen van gasten die echt bij ons hebben overnacht
Meer informatieExcellent stay
Tripadvisor-waardering 5.0/5
Suzanne L Gecertificeerde beoordeling door TripAdvisor
Dear 98suzannel We are truly blessed to have received such a great review. I have shared your feedback with my team and with back's restaurant & Deli. Your words of encouragement will assist for them to continue to understand the importance of best guest service and why we strive for perfection. I hope to be able to welcome you back soon. Kind regards Mynhardt de Jongh General Manager
Terrible
Tripadvisor-waardering 1.0/5
Michelle d Gezinnen - Gecertificeerde beoordeling door TripAdvisor
Dear Michelle d Thank you so much for taking the time to write the review. Utterly disappointing read. I am glad to hear that you and your family & friends enjoyed great service from my team. My sincerest apologies for the patch of wet carpet, due to a leak from the bath, which none of us were aware of. This unfortunate incident happened whilst the hotel was 100% occupied, hence we could not move you to another room, but glad my team could effectively dry the carpet with our industrial strength blowers. The bath was subsequently repaired. Reading your summary of how you are perceiving Pearl Valley Hotel, upsets me immensely, as the hotel is a service provider on the estate, just like Thornburn Security. "Our lasting impression of this hotel is that of an extremely hostile, inefficient system which left us as paying Pearl Valley Hotel guests feeling vulnerable at the gate and victims of inefficient, antagonising, security personnel." I have immediately made contact with the Estate Security Manager, and he is currently investigating your claims. No matter what the outcome of the investigation, I would like to guarantee you of my dedicated involvement into this matter as we are suffering the consequences of the wrong doings of other 3rd party suppliers. Your perception of the estate and the hotel are tainted, and I need to find a solution to the core issue. I hope you find it in your heart one day to return and experience the best of the greater estate and Pearl Valley Hotel by Mantis. Travel safely. Kind regards Mynhardt de Jongh General Manager Pearl Valley Hotel
Top class hotel worthy of 5 - 6 stars.
Tripadvisor-waardering 5.0/5
Bo1ton Stellen - Gecertificeerde beoordeling door TripAdvisor
Dear Mr Denver B We are truly delighted to have received your fantastic feedback with a 5-star rating. We are blessed to be able to work for the Mantis Group on such an award-winning estate with a team that knows the importance of BEST GUEST SERVICE. I will most definitely share your feedback with my team as it will re-enforce their drive to perfection. Thank you for your support over the years. I wish you a safe journey. I wish you and your wife another blessed year of marriage and hope to be able to provide you with a venue to celebrate your next anniversary. To the New Year! Best wishes for 2024. Mynhardt de Jongh General Manager
Mixed feelings
Tripadvisor-waardering 4.0/5
NelusR Soloreis - Gecertificeerde beoordeling door TripAdvisor
Dear NelusR I am delighted to have received such detailed feedback from you as guest feedback is imperative for business owners to understand where we are doing well and where there is room for improvement. I will share your great feedback on the hotel and its facilities with my team in order for them to continue to stay positive, motivated and keep exceeding all the guest's expectations. Complimentary water (both still and sparkling) in recycled glass bottles are available in your rooms in the fridges. Food and Beverage Facilities: The same goes for the business owners of the golf course and the outsourced food and beverage outlets. Glad that your experiences at both restaurants were positive and that the quality of the meals met your expectations. I will share your concern of the difference between meals at Pearl Valley Restaurant and Back's restaurant with the owners. Golf: We pride ourselves with top service, top facilities and a golf course currently ranked 3rd in the country. Every day we remind ourselves that we have to provide exceptional services and facilities to stay on par with one of our goals of being the top public accessible course in the country. We offer a bucket list experience and when you drive down the Jack Nicklaus Boulevard after days/ weeks/ months of anticipation, you are met with a team that is willing to do even better that what you expected. Access: Security is the prime USP of Pearl Valley Golf Residential Estate and that of the Greater Val de Vie Estate. Access control will remain a priority to ensure all residents, guests, staff and suppliers are safe at all times. Longer staying guests are able to have their biometrics temporarily registered, bar meeting strict terms and conditions. Apologies for the inconvenience it has caused, but it is for your own safety. I would rather apologies for inconvenience than having to explain an incident. We sincerely hope that we will have the pleasure in welcoming you back in the near future Merry Christmas and we hope you will have a memorable experience with your friends and family during these festive times. Kind regards Mynhardt de Jongh General Manager
Avis-klantbeoordeling 4.5/5
Jeroen Gezinnen - ALL bevestigde berichten
Geachte Jeroen V., Wij stellen uw opmerkingen over uw verblijf in Pearl Valley Hotel by Mantis erg op prijs. Het is altijd prettig om positieve reacties te mogen ontvangen. Uw opmerkingen zullen wij overbrengen aan ons team. Wij zijn ervan overtuigd, dat uw reactie ons personeel zal stimuleren om voortdurend te blijven streven naar een hoge kwaliteit van onze dienstverlening. Nogmaals bedankt voor het delen van uw ervaringen en wij hopen dat uw volgende bezoek even prettig zal verlopen als het vorige. Hoogachtend, Mynhardt de Jongh Algemeen Directeur
In samenwerking met TripAdvisor
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Pagina van
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