Mantis Akagera Game Lodge 4 yıldız

Avis müşterileri puanı (ALL Puanlama) 4.7/5 343 görüş

Mantis Akagera Game Lodge - Image 1
Mantis Akagera Game Lodge - Image 2
Mantis Akagera Game Lodge - Image 3
Mantis Akagera Game Lodge - Image 4
Akagera National Park, Kayonza District, 0 AKAGERA NATIONAL PARK, Ruanda

Açıklama

Otel ekstraları

  • Only Hotel in the Akagera National Park

  • Only restaurant in the Akagera National Park

  • Only Conference Facilities in the Akagera National Park

  • Only Swimming Pool in Akagera National Park

  • Air-conditioned Rooms

Konaklama olanaklarımız

Otelin konumu

Mantis Akagera Game Lodge

Akagera National Park, Kayonza District
0 AKAGERA NATIONAL PARK
Ruanda

GPS:-1.873946, 30.714955

Telefon

Erişim ve ulaşım

Otel servisi

Otele giriş başlangıç saati: - Otelden çıkış bitiş saati:

Otel içi
  • Yüzme havuzu
  • Araba parkı
  • Servis aracı
  • Restoran
  • Wi-Fi
  • Klima
  • Kahvaltı
  • Bar
  • Toplantı odaları
  • Oda servisi

Inzovu Restaurant

Open to both in-house guests and day visitors, and serves breakfast, lunch and dinner. With the use of fresh, seasonal, and local produce, some of which comes from our own gardens, our chef adds a local twist to your favourite dishes.

Konuk değerlendirmelerimiz

Konuk değerlendirmelerimiz

Otelimizde konaklayan konuklarımızdan %100 onaylı yorumlar

Daha fazla bilgi edinin

ALL Puanlama  4.7/5  343 görüş

TripAdvisor Derecesi  4.0/5  375 görüş

Just a small break away

Tripadvisor puanı 5.0/5

Paul R TripAdvisor onaylı yorum

Try the cocktail master Jean de Dieu (Muyco) new invention at the pool bar. The stay was great the food was great and the service was wonderful. The baboons kept us entertained scaring my daughters

⭐Not good Experience – Potential to Improve

Tripadvisor puanı 2.0/5

Fernanda S TripAdvisor onaylı yorum

While the location of this hotel in Akagera National Park is beautiful, our stay did not fully meet expectations. We experienced a delayed check-in, long waiting times for meals, and several room issues, including lack of air conditioning, no hot water, and cleanliness concerns. There also seemed to be some internal communication challenges among the staff. The full board arrangement was not clearly handled, and unfortunately, we missed dinner due to the room issues. Although we appreciated the apology, the compensation did not fully reflect the inconvenience. This property has great potential, and with better coordination, maintenance, and service consistency, it could offer a much stronger guest experience.

Very Disappointing Experience – Ruined First Impression of a Once-in-a-Lifetime Trip

Tripadvisor puanı 1.0/5

Alicia G TripAdvisor onaylı yorum

ÑI had very high expectations for this hotel in Akagera National Park, especially given the location and the images shown on the website. Unfortunately, the reality was extremely disappointing and affected what was meant to be a once-in-a-lifetime trip. Check-in was unacceptable. Our official check-in time was 1:00 pm, yet we did not receive our room until 3:00 pm, with no proper explanation or proactive communication. While waiting for the room, we ordered lunch 30 minutes in advance, yet it took 1.5 hours for the food to arrive at our table. This level of delay is not acceptable, especially in a remote lodge where timing and logistics should be well managed. Once we finally got to the room, the problems continued: • The air conditioning was not working on our side of the building. • There was no hot water in our room, forcing us to shower in the neighboring room and then return to ours. • The room was not properly vacuumed, which is basic housekeeping. • Internal communication between staff was very poor, with different employees giving conflicting information. Despite having paid for full board, we were told we would be charged for the lunch we had while waiting for our room — an unpleasant and unnecessary discussion after everything that had already gone wrong. Because of the lack of hot water, we were unable to shower properly and had to skip dinner altogether, which was extremely frustrating. To make matters worse, at around 11:00 pm, staff came to our room to apologize — waking us up instead of respecting our rest. They also sent a fruit tray at 11:00 pm as compensation, which was far too late and not appropriate considering we had missed dinner and needed real food, not fruit. The photos on the website look beautiful, but the actual experience does not match what is advertised. This trip was meant to be something very special, and unfortunately, this hotel ruined our first impression of Akagera National Park. The location may be incredible, but service, organization, and guest care need serious improvement before this property can justify its reputation or price. I would not recommend this hotel until major operational and service issues are addressed.

Serene property

Tripadvisor puanı 5.0/5

6Anu TripAdvisor onaylı yorum

Amazing stay with great views and delicious food. We had amazing relaxing holiday here. Staff was courteous and helpful to arrange vegeterian food for me.

Would highly recommend Akagera Game Lodge

Tripadvisor puanı 5.0/5

Clocky1 TripAdvisor onaylı yorum

We’ve just returned from a six night stay at Akagera game Lodge and I can’t praise it enough. The staff were so helpful, friendly and nothing was too much bother. The food in the restaurant was incredible and we enjoyed a brilliant game drive seeing so many animals. I would highly recommend.. The only drawback was that it is difficult to return to the hotel after 6 pm due to the park closing, you can apply for a park escort back to the hotel but this has a cost associated. This is a restriction by the park, not the hotel.

ile iş birliği içinde TripAdvisor

Diğer web kullanıcıları otelimizi değerlendirmektedir

  • 107 görüş 9.8/10 Konum
  • 197 görüş 9.1/10 Oda
  • 262 görüş 9.2/10 Hizmet
  • 186 görüş 8/10 Yemek
  • 88 görüş 9.4/10 Otel Donanımları
  • 59 görüş 3.9/10 Fiyatının Karşılığı
  • 51 görüş 8.5/10 Hijyen
  • 46 görüş 8.5/10 Kahvaltı

Hizmet sağlayıcı Trustyou

Yakınlardaki diğer tesislerimiz

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Otele bakın

Başlangıç fiyatı, ilgili yaklaşık fiyatlı oda kategorisinde 1 kişi için 1 gece, ek hizmetler hariç, kahvaltı hariç. Sonraki 20 gün içindeki bir gecelik konaklama için https://all.accor.com/ sitesinde söz konusu konaklama için o gün belirtilen, tüm vergiler dahil (Bazı vergilerin, yürürlükteki yerel mevzuata bağlı olarak otele varıldığında ödenmesi gerekebilir (örneğin konaklama vergisi).) en düşük genel fiyata karşılık gelir. Döneme ve doluluk durumuna göre değişiklik gösterebilir. Fiyat sadece rezervasyon anında garanti edilmektedir. Tüm rezervasyonlar (yurtdışı) otelin bulunduğu ülkenin para biriminde ödenmelidir. Yalnızca rezervasyon sırasında onaylanan ve otelin bulunduğu ülkenin para birimindeki tutar garanti edilir. Kendi para biriminizdeki tahmini bir karşılık size gösterilebilir, ancak bu sözleşme vasfı taşımaz. Ödeme anında bankanız sizden bankacılık ücretleri veya döviz dönüştürme masraflarını tahsil edebilir.