Mantis Akagera Game Lodge 4 gwiazdki

Ocena klientów (Ocena ALL) 4.7/5 Liczba opinii: 344

Mantis Akagera Game Lodge - Image 1
Mantis Akagera Game Lodge - Image 2
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Akagera National Park, Kayonza District, 0 AKAGERA NATIONAL PARK, Rwanda

Opis

O hotelu

  • Only Hotel in the Akagera National Park

  • Only restaurant in the Akagera National Park

  • Only Conference Facilities in the Akagera National Park

  • Only Swimming Pool in Akagera National Park

  • Air-conditioned Rooms

Nasze pokoje

Lokalizacja hotelu

Mantis Akagera Game Lodge

Akagera National Park, Kayonza District
0 AKAGERA NATIONAL PARK
Rwanda

Pozycja GPS:-1.873946, 30.714955

Telefon

Dojazd i transport

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Na miejscu
  • Basen
  • Parking
  • Transfer
  • Restauracja
  • Wi-Fi
  • Klimatyzacja
  • Śniadanie
  • Bar
  • Sale konferencyjne
  • Obsługa hotelowa

Inzovu Restaurant

Open to both in-house guests and day visitors, and serves breakfast, lunch and dinner. With the use of fresh, seasonal, and local produce, some of which comes from our own gardens, our chef adds a local twist to your favourite dishes.

Opinie naszych gości

Opinie naszych gości

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

Dowiedz się więcej

Ocena ALL  4.7/5  Liczba opinii: 344

Ocena TripAdvisor  4.0/5  Liczba opinii: 375

Pleasant Stay

Ocena na stronie TripAdvisor 5.0/5

Laurie C Opinia zatwierdzona w TripAdvisor

Stayed here during a National Geographic Journeys tour of Rwanda. The room, bed, and pillows (!) were comfortable, and the staff was efficient, helpful, and friendly. The food in the restaurant was so good and a highlight on this trip!

Just a small break away

Ocena na stronie TripAdvisor 5.0/5

Paul R Opinia zatwierdzona w TripAdvisor

Try the cocktail master Jean de Dieu (Muyco) new invention at the pool bar. The stay was great the food was great and the service was wonderful. The baboons kept us entertained scaring my daughters

⭐Not good Experience – Potential to Improve

Ocena na stronie TripAdvisor 2.0/5

Fernanda S Opinia zatwierdzona w TripAdvisor

While the location of this hotel in Akagera National Park is beautiful, our stay did not fully meet expectations. We experienced a delayed check-in, long waiting times for meals, and several room issues, including lack of air conditioning, no hot water, and cleanliness concerns. There also seemed to be some internal communication challenges among the staff. The full board arrangement was not clearly handled, and unfortunately, we missed dinner due to the room issues. Although we appreciated the apology, the compensation did not fully reflect the inconvenience. This property has great potential, and with better coordination, maintenance, and service consistency, it could offer a much stronger guest experience.

Very Disappointing Experience – Ruined First Impression of a Once-in-a-Lifetime Trip

Ocena na stronie TripAdvisor 1.0/5

Alicia G Opinia zatwierdzona w TripAdvisor

ÑI had very high expectations for this hotel in Akagera National Park, especially given the location and the images shown on the website. Unfortunately, the reality was extremely disappointing and affected what was meant to be a once-in-a-lifetime trip. Check-in was unacceptable. Our official check-in time was 1:00 pm, yet we did not receive our room until 3:00 pm, with no proper explanation or proactive communication. While waiting for the room, we ordered lunch 30 minutes in advance, yet it took 1.5 hours for the food to arrive at our table. This level of delay is not acceptable, especially in a remote lodge where timing and logistics should be well managed. Once we finally got to the room, the problems continued: • The air conditioning was not working on our side of the building. • There was no hot water in our room, forcing us to shower in the neighboring room and then return to ours. • The room was not properly vacuumed, which is basic housekeeping. • Internal communication between staff was very poor, with different employees giving conflicting information. Despite having paid for full board, we were told we would be charged for the lunch we had while waiting for our room — an unpleasant and unnecessary discussion after everything that had already gone wrong. Because of the lack of hot water, we were unable to shower properly and had to skip dinner altogether, which was extremely frustrating. To make matters worse, at around 11:00 pm, staff came to our room to apologize — waking us up instead of respecting our rest. They also sent a fruit tray at 11:00 pm as compensation, which was far too late and not appropriate considering we had missed dinner and needed real food, not fruit. The photos on the website look beautiful, but the actual experience does not match what is advertised. This trip was meant to be something very special, and unfortunately, this hotel ruined our first impression of Akagera National Park. The location may be incredible, but service, organization, and guest care need serious improvement before this property can justify its reputation or price. I would not recommend this hotel until major operational and service issues are addressed.

Serene property

Ocena na stronie TripAdvisor 5.0/5

6Anu Opinia zatwierdzona w TripAdvisor

Amazing stay with great views and delicious food. We had amazing relaxing holiday here. Staff was courteous and helpful to arrange vegeterian food for me.

Partner: TripAdvisor

Recenzje naszego hotelu napisane przez podróżnych

  • 107 Liczba opinii 9.8/10 Lokalizacja
  • 197 Liczba opinii 9.1/10 Pokój
  • 262 Liczba opinii 9.2/10 Obsługa
  • 186 Liczba opinii 8/10 Jedzenie
  • 88 Liczba opinii 9.4/10 Udogodnienia
  • 59 Liczba opinii 3.9/10 Dobra oferta cenowa
  • 51 Liczba opinii 8.5/10 Czystość
  • 46 Liczba opinii 8.5/10 Śniadanie

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Zobacz hotel

Minimalna, szacunkowa cena za 1 noc dla 1 osoby w danej kategorii cenowej pokoju, bez usług dodatkowych, bez śniadania. Odpowiada najniższej cenie zwykłej obejmującej wszystkie podatki (Niektóre podatki należy opłacić po przybyciu do hotelu (np. podatek turystyczny) zgodnie z obowiązującymi przepisami lokalnymi.) w danym obiekcie, dostępnej danego dnia na stronie https://all.accor.com/, za pobyt na jedną noc rozpoczynający się w ciągu kolejnych 20 dni. Cena zmienna uzależniona od okresu i dostępności. Cena jest gwarantowana tylko w momencie rezerwacji. Opłaty za wszystkie rezerwacje (zagraniczne) dokonywane są w walucie kraju, w którym znajduje się hotel. Gwarantowana jest tylko kwota potwierdzona podczas rezerwacji w walucie kraju, w którym znajduje się hotel. Szacunkowa wysokość opłaty w Twojej walucie może zostać wskazana, ale nie stanowi ona ceny umownej. W momencie płatności Twój bank może obciążyć Cię opłatami bankowymi i/lub opłatami za przewalutowanie.