Mantra Albury 4 星

客户意见评级 (ALL 评级) 4.3/5 1,893 评论

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Mantra Albury - Image 1
Mantra Albury - Image 2
Mantra Albury - Image 3
Mantra Albury - Image 4
524 Smollett St, 2640 ALBURY, 澳大利亚

描述

酒店其他优惠

  • Central Location in Albury on Volt Lane precinct of the CBD

  • Well equipped Gym for all your fitness needs

  • Albury accommodation has become the region's premier corporate, meetings and leisure hotel

  • Popular cafes and bars within short walking distance

  • 24 Hour Reception for your convenience day or night

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酒店位置

Mantra Albury

524 Smollett St
2640 ALBURY
澳大利亚

GPS:-36.082684, 146.91647

电话
传真 +61 2 6048 8001

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 停车
  • 欢迎宠物
  • 穿梭巴士
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无线网络
  • 空调
  • 早餐
  • 会议室
  • 100% 无烟酒店
酒店附近
  • 停车

District Dining Bar & Grill

District Dining Bar & Grill has very quickly become one of the most sought-after dining destinations in Albury, celebrating incredible regional producers all in one place.

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

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ALL 评级  4.3/5  1,893 评论

TripAdvisor 评级  4.3/5  740 评论

卓越奖 2025

Great place to stop over

Tripadvisor 评级 5.0/5

vasula 经 TripAdvisor 认证的评论

What a great place this is. We always stop here on our travels and it’s always great. This time we used a pet friendly room as we took our small dog with us. A great breakfast in the morning assisted by a lovely Ladin who was managing the restaurant

Good hotel in good position with friendly staff

Tripadvisor 评级 3.0/5

aussie j 经 TripAdvisor 认证的评论

We were the parents and adult daughter who stayed one night on our way to Melbourne. We paid for an "executive studio for 3 people". Ths description turned out to be false and misleading. In fact, this room is a standard 29 square metres hotel room that could fit a maximum of 2 people. The third person (our adult daughter) had to sleep on a sofa bed. The problem was that when the sofa bed is open it literally touches one side of the Queen bed. This meant the person sleeping on that side of the Queen bed was blocked from getting off the bed. The person sleeping on the sofa could get up from the sofa but with difficulty. This is harmful to the Accor brand which enjoys our highest respect, and we enjoy being Platinum members for many years. In fairness, subject to the above comments, this a very good hotel. The staff were friendly and welcoming, the room was clean and is as nice as it is shown in the photo. Breakfast was typical for a Mantra hotel. Coffee was excellent. The location is also excellent being in the middle of the shopping centre. Unfortunately, all of this is useless if the room is booked for 3 people. Without this problem the hotel deserves 4 stars. The problem is easy to remedy, and we wish the operators every success.

Great choice for a stopover stay

Tripadvisor 评级 4.0/5

Amon029 家庭住宿 - 经 TripAdvisor 认证的评论

Friendly and professional staffs, very responsive front desk service. Kids room with games, subscription TV and movies was a bonus. Check-in around 2pm was busy, at the time only one staff at the front desk, there were a couple of people waiting already and the staff also need to answer phone queries. Our room was around the corner facing the public car park next door. The rooms were clean and spacious. There were LED ceiling lights went around the window which supposed to be manage a light switch but it didn’t work. We didn’t realise this until the bedtime. The front desk staff was very helpful and it appears this was a common issue to them. Breakfast was basic and adequate. Overall, a pleasant stay for a stopover.

Thank you Amon029 for your feedback.

Poor Experiance

Tripadvisor 评级 2.0/5

mfoundas 经 TripAdvisor 认证的评论

I recently stayed at the Mantra Albury and unfortunately had a disappointing experience. When booking through Accor – Mantra Client Services, we were not offered the same rate that was publicly available online, which we discovered only after completing the booking with the consultant. At check-in, our Accor ALL Gold membership was not acknowledged. We were incorrectly told we were standard members and were assigned a room with a view directly overlooking a carpark and air-conditioning units. Reception staff seemed confused when we queried the room rate and the overcharge, and the overall service did little to resolve the issue. The room itself was clean with an acceptable bed, and the hotel is in a great location. However, the lack of recognition, the rate discrepancy, and the poor customer service made the stay unnecessarily stressful. Unfortunately, based on this experience, we would not choose to stay here again. I don’t stay at a hotel to deal with internal inconsistencies and avoidable stress.

Thank you mfoundas for your review and I am sorry about the experience you had.

Stock Standard

Tripadvisor 评级 1.0/5

HonestReview998 经 TripAdvisor 认证的评论

Spent a night here ahead of a long trip. The hotel is basic and has poor recognition of ACCOR ALL membership status. Their restaurants and room service closes at 9pm, with staff lost when asked for options for food. Ironically, there are a number of outlets open in town, staff are not aware. Parking is a nightmare, with sharp turns and poorly marked lanes. Despite having a bar at the entry, the staff seem to keep to themselves. The management can be seen behind a door at reception, generally watching the security cameras, Wonder how safe this place is, if they need to monitor the screens at all times.

Thank you HonestReview998 for your feedback and I will follow up with the staff that were working while you were here. I can assure you that this is not our usual standard.

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其他网络用户评价我们的酒店

  • 706 评论 8.3/10 位置
  • 1,277 评论 7.9/10 房间
  • 889 评论 8.2/10 服务
  • 8 评论 5/10 上网
  • 527 评论 7.9/10 清洁度
  • 367 评论 6.8/10 早餐
  • 223 评论 8.2/10 氛围
  • 205 评论 6/10 性价比

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价格低至 ，限 1 人 1 晚入住同等价位房型，不含附加服务和早餐。该价格是当日在 https://all.accor.com/ 网站上查询到的 20 天后在相同条件下入住一晚的最低含税公价 (根据当地法规，抵达酒店时可能需要支付一些税费（例如，城市税）。)。根据时段和入住率会发生变动。以预订时的价格为准。所有（境外）预订都需使用酒店所在国家/地区的货币支付。以预订时按照酒店所在国家/地区货币确认的总价为准。可能会显示您的本国/地区货币兑换估值，但不作为合同依据。付款时，您的银行可能会向您收取银行费用和/或汇兑费用。