美居奥尔伯里酒店 4 星

客户意见评级 (ALL 评级) 4.1/5 1,590 评论

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579 Olive Street, 2640 奥尔伯里, 澳大利亚

描述

酒店其他优惠

  • ALLSAFE Certified.

  • Central location within walking distance to Albury CBD.

  • On-site restaurant, FABRIC, with contemporary fare and a selection of local wines and beers.

  • Access to 24-hour gym and outdoor pool.

  • Airport shuttle available.

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酒店位置

美居奥尔伯里酒店

579 Olive Street
2640 奥尔伯里
澳大利亚

GPS:-36.077909, 146.918134

电话
传真 +61 2 6021 6100

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 停车
  • 穿梭巴士
  • 餐厅
  • 健身中心
  • 无限网络
  • 空调
  • 早餐
  • 会议室
  • 100% 无烟酒店
  • 客房服务

FABRIC Restaurant and Bar

非合约照片

579 餐厅是当地人和游客最喜爱的热门去处。这里供应时尚的当季菜肴，搭配种类丰富的当地葡萄酒和啤酒。

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

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ALL 评级  4.1/5  1,590 评论

TripAdvisor 评级  4.0/5  274 评论

An enjoyable rest and recuperation on way to Tasmania.

Tripadvisor 评级 5.0/5

longfellow2017 经 TripAdvisor 认证的评论

A return to Mercure Albury after a couple of years of not travelling south of Sydney was a great experience. Although not shabby before, the room upgrades were a great plus to our experience. We were glad to see that Vichnu was still running the restaurant for dinner and breakfast with his skill for remembering order details so proficiently. A true professional. And the kitchen was providing nice, well presented food as remembered from before. An overall pleasing experience once again.

Great hotel , clean and lovely rooms

Tripadvisor 评级 5.0/5

John G Couples - 经 TripAdvisor 认证的评论

Excellent hotel with clean rooms and friendly staff Walking distance to central shops Restaurant for breakfast and dinner

Highly recommended

Tripadvisor 评级 5.0/5

N B 经 TripAdvisor 认证的评论

Such a beautiful place to stay! The pork belly was absolutely delicious. Staff were incredibly kind and friendly, making us feel so welcome. Rooms were clean, tidy, and comfortable. Plus, it’s just a short walk to great shopping—perfect location!

Comfy hotel for 1 night stay

Tripadvisor 评级 5.0/5

Tracy J 经 TripAdvisor 认证的评论

Lovely quiet hotel, the bed was really comfy and we had breakfast included which was great value. Centrally located so we could easily walk to local restaurants form dinner. One small issue was the shower was not that clean and could have used a really good scrub. But all in all a good stay.

Worst hotelstay of our lives

Tripadvisor 评级 1.0/5

Elizabeth M 经 TripAdvisor 认证的评论

I received an email asking for details of my requirements.eg shower, pillows, floor level etc. I asked for a walk in shower as I am not allowed in bath due to several falls. Pillows I requested what type I would like, I requested ground floor due to walking difficulties. We were given room 305 on 3rd floor. Shower was over bath and no way I could get in. No handle to help.th shower screen was dirty and covered in mould across the bottom of shower door and beyond.my husband is asthmatic and of course was a definite no no for him. He rang to reception and asked to speak to someone in authority. Her name was Bailey and advised he could talk to her. He asked her to come up to room which she did. She said she was terribly sorry and move us to another room. She went downstairs to check onvacant room with walk in shower. She came back to us with advising we could have room 112 which had the walk in shower.Bailey also advised us she was going to authorise a refund for part of our stay. Of course when checking out nothing was known about the refund. I think it will never happen. For a 4 star rated hotel they must have different standards to motels. We have managed 3 1/2 star motels and the standards we had were far above what Mercure Albury. I would never ever stay there again and never recommend to others. We were charged $700 for our 4 night stay. What we got for that amount of money was disgraceful. That was accor members rates as well. Think very hard before staying at this hotel, They have a glitzy glamorous foyer but you do not sleep there. They always have lift problems and when you have to use the stairs it is a huge disgrace as well. I honestly do not know how they get a 4 star rating.

Thank you for taking the time to leave your feedback, i apololgise that your experience wasn't as expected. and i am pleased that our wonderful staff were able to move your room. Unfortunatly refunds need to be authorised by management and i wasn't made aware of the situation until now, With new staff training at the moment they are doing a wonderful job but at times things do get missed, this is by no means intentional and again apologise that this made you feel as though we don't care. Customer satisfaction is very important to us here.

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其他网络用户评价我们的酒店

  • 419 评论 9.7/10 位置
  • 1,015 评论 6.6/10 房间
  • 764 评论 8/10 服务
  • 20 评论 3.7/10 上网
  • 399 评论 2/10 设施
  • 398 评论 6.3/10 清洁度
  • 202 评论 5.5/10 早餐
  • 192 评论 3.9/10 氛围

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客户意见评级 (ALL 评级) 4.4/5 (2041 评论)

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