Mantra Albury 4 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.3/5 1,894 件のレビュー

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Mantra Albury - Image 1
Mantra Albury - Image 2
Mantra Albury - Image 3
Mantra Albury - Image 4
524 Smollett St, 2640 ALBURY, オーストラリア

説明

ホテルのその他の情報

  • Central Location in Albury on Volt Lane precinct of the CBD

  • Well equipped Gym for all your fitness needs

  • Albury accommodation has become the region's premier corporate, meetings and leisure hotel

  • Popular cafes and bars within short walking distance

  • 24 Hour Reception for your convenience day or night

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ホテル所在地

Mantra Albury

524 Smollett St
2640 ALBURY
オーストラリア

GPS:-36.082684, 146.91647

電話番号
ファックス +61 2 6048 8001

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • 駐車場
  • ペット可
  • シャトル
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • 会議室
  • 全館禁煙
建物付近
  • 駐車場

District Dining Bar & Grill

District Dining Bar & Grill has very quickly become one of the most sought-after dining destinations in Albury, celebrating incredible regional producers all in one place.

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.3/5  1,894 件のレビュー

トリップアドバイザーの評価  4.3/5  740 件のレビュー

2025エクセレンス認証

Great place to stop over

トリップアドバイザーの評価 5.0/5

vasula トリップアドバイザー認証口コミ

What a great place this is. We always stop here on our travels and it’s always great. This time we used a pet friendly room as we took our small dog with us. A great breakfast in the morning assisted by a lovely Ladin who was managing the restaurant

Good hotel in good position with friendly staff

トリップアドバイザーの評価 3.0/5

aussie j トリップアドバイザー認証口コミ

We were the parents and adult daughter who stayed one night on our way to Melbourne. We paid for an "executive studio for 3 people". Ths description turned out to be false and misleading. In fact, this room is a standard 29 square metres hotel room that could fit a maximum of 2 people. The third person (our adult daughter) had to sleep on a sofa bed. The problem was that when the sofa bed is open it literally touches one side of the Queen bed. This meant the person sleeping on that side of the Queen bed was blocked from getting off the bed. The person sleeping on the sofa could get up from the sofa but with difficulty. This is harmful to the Accor brand which enjoys our highest respect, and we enjoy being Platinum members for many years. In fairness, subject to the above comments, this a very good hotel. The staff were friendly and welcoming, the room was clean and is as nice as it is shown in the photo. Breakfast was typical for a Mantra hotel. Coffee was excellent. The location is also excellent being in the middle of the shopping centre. Unfortunately, all of this is useless if the room is booked for 3 people. Without this problem the hotel deserves 4 stars. The problem is easy to remedy, and we wish the operators every success.

Great choice for a stopover stay

トリップアドバイザーの評価 4.0/5

Amon029 ファミリー - トリップアドバイザー認証口コミ

Friendly and professional staffs, very responsive front desk service. Kids room with games, subscription TV and movies was a bonus. Check-in around 2pm was busy, at the time only one staff at the front desk, there were a couple of people waiting already and the staff also need to answer phone queries. Our room was around the corner facing the public car park next door. The rooms were clean and spacious. There were LED ceiling lights went around the window which supposed to be manage a light switch but it didn’t work. We didn’t realise this until the bedtime. The front desk staff was very helpful and it appears this was a common issue to them. Breakfast was basic and adequate. Overall, a pleasant stay for a stopover.

Thank you Amon029 for your feedback.

Poor Experiance

トリップアドバイザーの評価 2.0/5

mfoundas トリップアドバイザー認証口コミ

I recently stayed at the Mantra Albury and unfortunately had a disappointing experience. When booking through Accor – Mantra Client Services, we were not offered the same rate that was publicly available online, which we discovered only after completing the booking with the consultant. At check-in, our Accor ALL Gold membership was not acknowledged. We were incorrectly told we were standard members and were assigned a room with a view directly overlooking a carpark and air-conditioning units. Reception staff seemed confused when we queried the room rate and the overcharge, and the overall service did little to resolve the issue. The room itself was clean with an acceptable bed, and the hotel is in a great location. However, the lack of recognition, the rate discrepancy, and the poor customer service made the stay unnecessarily stressful. Unfortunately, based on this experience, we would not choose to stay here again. I don’t stay at a hotel to deal with internal inconsistencies and avoidable stress.

Thank you mfoundas for your review and I am sorry about the experience you had.

Stock Standard

トリップアドバイザーの評価 1.0/5

HonestReview998 トリップアドバイザー認証口コミ

Spent a night here ahead of a long trip. The hotel is basic and has poor recognition of ACCOR ALL membership status. Their restaurants and room service closes at 9pm, with staff lost when asked for options for food. Ironically, there are a number of outlets open in town, staff are not aware. Parking is a nightmare, with sharp turns and poorly marked lanes. Despite having a bar at the entry, the staff seem to keep to themselves. The management can be seen behind a door at reception, generally watching the security cameras, Wonder how safe this place is, if they need to monitor the screens at all times.

Thank you HonestReview998 for your feedback and I will follow up with the staff that were working while you were here. I can assure you that this is not our usual standard.

との提携 TripAdvisor

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周辺の他の施設

Mercure Albury 4 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.1/5 (1448 件のレビュー)

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料金に近い客室カテゴリーの1名様1泊の料金です (朝食、追加サービスを除く)。これは、本日 https://all.accor.com/ のウェブサイトで掲載された、今後 20 日以内の1泊分の当該宿泊施設のすべての税金 (ホテル到着時に税金（宿泊税など）が課される場合がありますが、これは現地の規制に従います。) 込みの最低公示価格に相当します。期間や予約状況により異なります。この料金は予約時にのみ保証されます。すべての予約 (海外) は、ホテルが所在する国の通貨で支払われます。予約時に確認した、ホテルが所在する国の通貨での金額のみが保証されます。お客様の通貨へ換算した場合の概算値を提示することはできますが、これは契約上のものではありません。お支払い時に、銀行から銀行手数料および/または為替手数料が請求される場合があります。